Nasty virus from library connection.

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by texasharper, Aug 25, 2011.

  1. texasharper

    texasharper Corporal

    I had just connected my laptop at the library and typed in linda.com in google and got redirected to something called cyberspacelink.com ( I think ) it happened so fast and almost immediately the puter froze and crashed. Noticed that Avast was no longer in tray and tried to start it back up but it said unsecured and when I clicked start, it would not do anything.

    Now, I am afraid to turn my WiFi on and connect to my router for fear that it will infect my many other devices that connect wirelessly.

    So, I have started to work on the read me first list and started with the redirection portion of the instructions. I went to control panel to look for Java icon and I do not see it. I thought perhaps it is no longer on my computer but I went to add/remove and there it is, Java 6 Update 26.
    The scans I need to use for the read me first list, can I download them all at the same time? I have an 8GB micro SD card with adapter that I can download to.

    Specs are:

    ASUS Notebook U80V
    Intel (R) Core (TM) 2 Duo CPU
    T6600 @ 2.20Hz @2.20 GHz
    4.00 GB
    64 Bit
    Windows 7 Home Premium


    As of right now, it seems to be working fine....not freezing up at all. I am still afraid to connect at home, I have 6 other devices that connect to my router.
     
    texasharper, Aug 25, 2011
    #1
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Yes, then attach the requested logs.

    dr.m
     
    dr.moriarty, Aug 25, 2011
    #2
  3. texasharper

    texasharper Corporal

    I ran every scan and now I cant find any of my scan logs!!! I asked earlier if I could download the scans from a flash drive or sd card and that is what I did. I saw all the scan logs except the SASlog. Can you help me locate them? I have looked in notepad, program files and the flash drive.
     
    texasharper, Sep 10, 2011
    #3
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The SUPERAntiSpyware and Malwarebytes logs will be in folders like below where UserAccount is your user account name.

    C:\Users\UserAccount\AppData\Roaming\SUPERAntiSpyware.com\SUPERAntiSpyware\Logs
    C:\Users\UserAccount\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs

    Actually what you appeared to ask in your first message is whether you could download all the programs at once. You did say scans but we did not read it that way because you don't download scans! You download the programs and after you install them, you then run the scans with them and they create logs. Then you need upload here the logs created by each program. However you have to install and run all the programs on the problem PC so that logs are created from each program being run.

    You have to run the programs from the infected drive, not from your USB device.


    The other logs will be exactly where the instructions stated they will be.
    • ComboFix logs - on the Desktop
    • RootRepeal log - where ever you saved it. Per the instructions we suggested your Desktop.
    • MGtools log ( the MGlogs.zip file ) - in the root folder of your Windows boot drive. Normally this would be C:\MGlogs.zip
     
    chaslang, Sep 15, 2011
    #4
  5. texasharper

    texasharper Corporal

    I am sorry that I was not very clear in wording my question. I downloaded all the programs on a flash drive then ran them in the order I was instructed. The first scan, (SAS) produced a log. I felt I should've tried save the scan log, but I was instructed to immediately reboot. The other scan logs were on view when the scans finished, but when I went to look for them, they were not to be found. Where do I start now...... from the beginning? Is it possible to load the programs from a flash drive and save the logs?
     
    texasharper, Sep 15, 2011
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You have to install them before you can run them. Did you install them? I assume you at least did install SAS because you said you ran a scan and saw a log. The logs are automatically saved where I stated.

    What do you mean "on view"? And what logs are you referring to exactly?

    They are save where I stated as long as you ran the programs.

    As stated, you MUST run the programs from your hard disk not the flash drive. MGtools and Combofix procedures specifically tell you this. And the logs are saved on your hard disk not your flash drive. ComboFix.exe MUST be saved to your Desktop folder and run from there. MGtools.exe can be saved on your Desktop or in your root folder and you MUST run MGtools.exe from there too or it will not work properly.

    You can copy them the logs from your hard disk to your flash drive afterwards, but perhaps you should just connect your computer up to the network and forget the flash drive since you appear to be getting more confused by doing this.
     
    chaslang, Sep 15, 2011
    #6

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