Printer job stuck in que, can't delete?

I am running windows 7 with a Dell w313w all in one printer. The printer is on a wireless home network.

I have a print job stuck in the que. I open all printers and there it is. When I try to delete the job it says deleting but it never goes away.

I have tried rebooting and tried downloading and reinstalling the software from Dell. Neither worked.

Any suggestions as to how I can clear that job? It is something I tried to print not something someone else needs to delete.

Thanks,
Chris

 

Run services.msc and stop the print spooler service and reboot.
then run services.msc and start the service back up.

 

Bchbound, welcome to Mgs.
Just to add and qoute.

http://social.technet.microsoft.com.../thread/2d7f6282-3f20-43ff-a897-26db99585c1f/

Cheers..

 

Thanks, can you tell me how to run services.msc? where do I enter that.

I am a bit of a novice at computer stuff.

Thanks again,
Bchbound

 

This video will be explain you the process !! :wave

http://www.youtube.com/watch?v=7OQEFOHhxGs

 

Strart
Run type services.msc
Ok

 

I figured out where to enter services.msc

I'll give it a shot.

Thanks

 

This is strange. I tried several times stopping and starting spooling. It has not worked.

This may be an Outlook 2010 issue. I received 2 legitamate emails from Paypal regarding recent transactions I made. I tried to print one of the emails a few days ago.That is what is stuck in the que.

In Outlook 2010 if I try to open either of the emails from Paypal Outlook locks up. I can restart Outlook and read any other email I want except the 2 from Paypal. Locks up every time. I have deleted the 2 emails from Outlook and cleared them from my deleted folder and emptied my recycle bin.

I still can't clear that Paypal print job from the que.

I find it hard to beleive that 2 Paypal emails which I know are legit are effecting 2 seperate programs. What is up with that?

Chris

 

Hi,

Try this ... Start> Devices and Printers> select the printer you use> in the bluebar above the devices you can see several options as to what you wish to do, select "see whats printing", in the next box highlight all the print jobs rightclick and delete.

this will stop the reccurance of the print que jobs.

iain.t :major

 

Welcome to MG. Ask a friend to help you create a Batch file (delete Printer spool, if corrupted, or you want to clear it) if you need assistance to create it..
-----------------
change to C:\ and type in prn-clear.bat to clear print queue.
------------------

@echo off
echo
echo purging the print queue
net stop spooler
echo Deleting all print jobs
ping localhost -n 4 > nul
del /q %systemRoot%\system32\spool\printers\*.*
net start spooler
echo Done !!

Save it as prn-clear.bat, or whatever name you like.
It must be saved as a bat file, not a txt file.

Make a Shortcut on your Desktop, and run it any time you need it.

Bazza

 

That does not work, tried it.

Thanks

 

Wow, This may be way over my head.. I am a novice at fixing problems. I have a good understanding of programs when they work right. Will give it a try after coffee in the morning....

 

What do you mean by ask a friend to help create a batch file?

 

Did you try what I quoted in post #3?

http://www.sysprobs.com/print-spooler-stopping-automatically-fix

Cheers..

 

You can try these links
http://www.pcworld.com/article/192902/repair_stalled_print_jobs_with_stalled_printer_repair.html

http://www.ghacks.net/2008/12/11/how-to-deal-with-stuck-print-jobs/