Random freezes and crashes

Discussion in 'Software' started by SalsaMan, Oct 16, 2011.

  1. SalsaMan

    SalsaMan Private E-2

    Hello,

    Over the past couple months I have been experiencing random freezes and crashes on my laptop. Occasionally my system will freeze for 1-2 minutes then operate again, then other times it will freeze and require a restart.

    These errors occur during high system usage such as gaming and also during low system usage such as web browsing. I am running Windows Vista and as far as I know I have enough ram and processing power (3gb/1.8 Core2 Duo).

    After performing a complete malware scan and finding no sign of infection, I was recommended to post in this forum for assistance. I do NOT have a factory recover partition and also do not have access to my recovery dvd's so reinstalling the OS would be the least optimal solution.

    I can submit Event Viewer logs if needed, thanks.
     
  2. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

  3. SalsaMan

    SalsaMan Private E-2

    Everything except a recent defrag. I'll let that run tonight and post if I am still having issues.
     
  4. SalsaMan

    SalsaMan Private E-2

    Unfortunately I am still experiencing the same issues even after defragmentation of my hdd.

    Any suggestions?
     
  5. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Really the issue here is tracking down what could be causing it. Perhaps uninstalling programs you no longer use that could be running processes that are slowing you down to a crash. You can hit "ctrl alt delete" at the same time and go to task manager and see what processes might be swallowing up your resources.
     
  6. falconattack

    falconattack Command Sergeant Major

    What is you machine specifications , download this software

    http://majorgeeks.com/Speccy_d6358.html

    i recommend you follow this

    from left menu select : Summary
    go to bar menu selecting : File
    Save as Text file
    select desktop to save your machine report report

    follow this

    http://forums.majorgeeks.com/showthread.php?t=230398

    attaching the report , what is your free hdd capacity ? :wave
     
  7. SalsaMan

    SalsaMan Private E-2

    Uninstalled some old programs already, and cleaned up running processes. The crashes/freezes occur even after restarting my computer when there are only a few processes running.

    The reason I don't think it's a resource issue is that the incidences occur during both low and high system resource usage. For example when I'm simply browsing the web with Chrome.

    Is there a way to get an event log of when these incidences occur and submit it for inspection?
     
  8. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Is it only with chrome, I really need all the details especially if it happens when doing somethin inparticular.
     
  9. SalsaMan

    SalsaMan Private E-2

    Chrome was just an example. The freezes/crashes have occurred during the following situations:

    • After powering on my laptop and Windows begins to loads and before I start any programs
    • During web browsing with Google Chrome, no other programs running
    • Using Skype
    • Playing games
    • Other computer usage such as copying files and watching video clips

    There does not seem to be any related factor in the situations in crashes, hence the reason I initially suspected malware.
     
  10. Major Attitude

    Major Attitude Co-Owner MajorGeeks.Com Staff Member

    Cool, restored message above from Falconattack, try that.
     
  11. SalsaMan

    SalsaMan Private E-2

    Attached is my Speccy txt file.

    Free space 28.2gb out of 184gb

    Thanks
     

    Attached Files:

  12. SalsaMan

    SalsaMan Private E-2

    Still experiencing similar issues every day now. I'm having me recovery disks sent to me in case I need to do a complete wipe and reinstall but this would be the last option.
     

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