PC Slow and jamming after virus removal

Discussion in 'Software' started by GoDoAndBe, Nov 3, 2011.

  1. GoDoAndBe

    GoDoAndBe Private E-2

    Hi, My pc got slow after your guys helped me get rid of my malware etc. What forum do I go to now when I have no idea what is causing it? I know a script error keeps popping up, at first FB, now all searching. It takes me minutes to load some sites. It's shopping season - I can't have this!! Thanks for your support.:confused
     
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Moved to software.
     
  3. GoDoAndBe

    GoDoAndBe Private E-2

    So it was moved, but I have had no response...what to do? My PC is becoming even slow and I fear not being able to get on much longer.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please explain what operations are slow! For example answer the below:

    * Is boot up slow?
    * Is shutdown slow?
    * Is browsing/surfing slow?
    * Is downloading slow?
    * Is running any application?
    * Is it also slow in safe boot mode?
    * Also are any process showing in Task Manager to be using a lot of CPU time?
    * Anything else slow?

    Also a link to your Malware thread would be helpful.
     
  5. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    What is the script error?
    I do not know what FB is, please explain.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Probably referring to FaceBook. ;)
     
  7. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Ah, not something I ever used!
    Since facebook is always changing something, it is probably on Facebook's side.
     
  8. GoDoAndBe

    GoDoAndBe Private E-2

    Seems everything is slow; surfing windows (I tend to have 6 or more tabs open in at least two windows at a time) just lock up at least once a surfing hour. Outlook jams and I am restoring sessions of both Outlook & IE a couple times a day. Word has locked up too. Some websites I cannot see photos on anymore and my Brother 8045D laser printer keeps coming up with a generic error. The script error is generic too - unknown script. If that is due to Facebook ok, but seems odd so much is starting to crap out at the same time. The only things open in my task bar are Ad-Aware, Norton Ghost, and MS Security Essentials which is currently off. Many times it has locked up and I have had to power down to shut down. Boot does not seem slower than usual, but that isn't saying much. Things get stuck open on my task bar - for instance right now my Brother Control Center and NVidia Control Panel are showing and I cannot get rid of them. Brother is even ther after restart - sometimes. Uploading photos is very slow now. Simple things like moving from one application to another (example: IE to Word) can leave me with a white window for several minutes. Thank you for your help. http://forums.majorgeeks.com/showthread.php?t=245652
     
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    You do not need Brother Control Center nor Nvidia Control Center running at startup. If I need to tweak my printer or sound, I can access via the Control Panel.

    It isn't a good idea to surf with no protection. You can get infected again.

    Do you have a program installed that lets you turn off startup items? WinPatrol or Startup Monitor are both good.
    http://majorgeeks.com/WinPatrol_d3380.html
    http://www.mlin.net/StartupMonitor.shtml (note this probably will not run on Win 7)

    Once you identify everything that is running at startup and eating up the CPU resources, we can trim some items.

    Also how old is the computer and how much RAM is in it? How much hard drive free space is left? All these things can slow a computer down.
    If hd space is getting smaller and Norton Ghost is running, that can cause a slowdown.
     
  10. GoDoAndBe

    GoDoAndBe Private E-2

    Brother appeared when asked to print but didn't - it remains on my task bar, unresponsive to clicking and wont close when I right click. I remains after restart. NVidea did not.
    I have tried starting MS Security Essentials but it hung up and gave me "the oeration returned because the timeout period expired (0x800705b4), it does seem to be "on" now though.
    Free disk space is 56%. I am suprised my C drive has the most memory used 16gb out of 34, as D is my storage drive. I am not sure how old the pc is - maybe 5yrs.
    To tried to attached print-screen of current start up apps but it said file was too big - more than dble.:confused
     
  11. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Download one of the two programs I linked to, to control startup items. You can stop both Brother an Nvidia from starting up through these programs.
     
  12. GoDoAndBe

    GoDoAndBe Private E-2

    I should have mentioned the print-screen I was trying to attache was of the WinPatrol. I disabled nvidea, Brother - all known components of each, but that still leaves about 24 items. My system is not faster.
     
  13. GoDoAndBe

    GoDoAndBe Private E-2

    I just got a warning from a yellow triangle on my task bar that my virtual memory was low - how do I verify this? The triangle is now gone so I cannot tell you what program it was. Thanks for your help.
     
  14. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Changing virtual memory, swap file settings:
    http://www.liutilities.com/articles/change-virtual-memory-swap-file-size/
     
  15. GoDoAndBe

    GoDoAndBe Private E-2

  16. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    In Control Panel select System, then Advanced. Under performance click on settings. Click the Advanced tab in the Performance Options box. The last item is Virtual memory. Click the change button.
     
  17. GoDoAndBe

    GoDoAndBe Private E-2

    I have clicked change "virtual memory" but to what end? Am I supposed to post what I saw?

    windows drive space avail 20196mb
    1938mp for paging file
    initial size 1525 max size 3048

    no paging set for my primary storage drive

    all drives
    min allowed 2mb
    recommended 1531mb
    currently allocated 1938mb

    The slowness is still present, especially noted when I try to load pics from camera. EI still jams consistently and closes so I am forced to restore last session several times per day.
     
  18. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    To increase the virtual memory. You said,
    If you don't want to see the low virtual memory, you need to increase the size. If 1938MB is the current setting and the computer complains, then up it to the max
     
  19. samtal

    samtal Corporal


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