E-mail is banned, no majorgeeks support forum?

With all the different support forums, there's no Majorgeeks specific forum?

After a long hiatus in the Army, I'm finally getting back into geeking again, working as desktop support at a small tech company. I couldn't remember my old password, so I went through password reset. After resetting and attempting to make a new password, I got "Your e-mail is banned....If you think this an error, contact an administrator (link)". When I click the link, it brings me to the "We like buttons" part of the "About Us" page (The "Contact us" link at the bottom does the same). Can someone hook me up with an admin?

On a sort of related note, at the bottom of that page there is some text I believe shouldn't be there: right above your facebook and twitter like buttons, there is a line that reads "the file I want to line up with is here....", and at the very bottom of the page is a line that reads "the rest fo the text is here....". I'm browsing in Interent Explorer.

Thansk for the assist, and keep up the good work, guys!

 

Thanks Laura.

Yes, I am able to log in, but whenever I try to change my password from the automated string they give you in the e-mail response, I get "Your e-mail has been banned. Please contact an administrator if you think this is a mistake", so I can't change my password from the generated one. I'm not saying it makes any sense; that's just what happens.

It's the e-mail that the e-mail reset message got sent to, so I'm fairly sure it's the correct one. Just for funsies though, please PM my e-mail.

And yes, that is the page I am talking about. The owners e-mails are on there, but the Army beat it into me to solve problems at the lowest level possible, so I didn't want to jump to the top of the chain for a bizarre little issue. Appreciate the help.

 

Got the message. Still getting the banned message when I try to change my password, but I might as well leave it in place and just continue to use the randomly generated password; I'll memorize it before long anyway. Thanks for the help.

 

I also just had this happen to me just now using Firefox 9.0.1 on Windows Vista Home Premium 32-bit SP2. The same thing also happens using IE9 and Chrome 16.0.912.63 beta-m.

I went to the Edit Email & Password page to change my password. I entered my current password, my new password in both boxes, left my (already-filled-in) email address in both email boxes, clicked "Save Changes", and got this message. I've attached a cropped screenshot of the Edit Email & Password page and the error page. The hyperlink for "here" on the error page points to http://www.majorgeeks.com/page2.html. Does the forum software ban certain email domains from being used for accounts now?

Also, the Edit Email & Password page states "Edit Email Address (Optional)", but when I omit the values from the Email Address fields, I get another error stating:

Shouldn't the email fields be optional if both are blank? I've also attached a cropped screenshot of that page.

Sorry if hopping in on this thread is bad etiquette, but I didn't see a rule regarding it for this sub-forum.

 

Yes, I am using a hotmail.com address. When I use a gmail.com address, it works fine. However, when I try to switch back to my hotmail.com address, it results in the same problem.

 

Seems to be working now. Though the email field is still set as "required" in the code somewhere. If I omit an email address, I still get this:

But at least now I can update my password while having a hotmail address.

Thanks!