Help removing Trojan:DOS/Alureon.A

pls help..never had this much trouble with a trojan before.

Here is MSE history: (with severe alert levels and allegedly removed)

Exploit:Java/CVE-2010-0840.DJ
Exploit:Java/CVE-2010-0840.DP
TrojanOS/Alureon.A

biggest problem is most .exe files will do nothing, no internet access, slow, slow slow and so forth...tried safe mode but no luck...tried system restore, which did work but the nasty little trojan must be still around

tried to dowload the tdsskiller, changed name to something else with .com extension but no luck.

don't know how to proceed...any help would be greatly appreciated..thx much

 

Hi and welcome to Major Geeks, raider_red!

Which operating system are you on?

 

windows 7 64bit

may have jumped the gun a bit, I'm reading the Read Me and Run First malware removal guide...noticed it after i posted.

but any help is appreciated...thx

 

update...now i cant even boot..getting blue screen of death with a physical memory dump...windows wants me to insert win cd to repair...cant find cd--its a retail gateway pc...geez should have stayed in bed

 

Yes this type of infection often leads to boot problems. Here is what I'd like you to do:

http://img827.imageshack.us/img827/1263/frst.gif For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

• Insert the installation disc.
• Restart your computer.
• If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
• Click Repair your computer.
• Choose your language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• Startup Repair
• System Restore
• Windows Complete PC Restore
• Windows Memory Diagnostic Tool
• Command Prompt

Select Command Prompt
In the command window type in notepad and press Enter.
The notepad opens. Under File menu select Open.
Select "Computer" and find your flash drive letter and close the notepad.
In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)

 

ok...this even gave me fits...I am making an executive decision...this is my son's computer and all he has on it is crap...his important stuff is backed up....so, going to wipe out drive and do a complete reinstall

thx for your trouble...last question...to prevent this in the future what malware/antivirus, etc software do you recommend I purchase?

 

You're welcome.

ESET or Kaspersky are both good choices IMO.

 

great..thx much

 

No problem