Acronis True Image Home 2010

I have version 7.046 but when I went to back up I noticed a new version.
Is it nececssary/prudent to upgrade to 7.154 or should I upgrade backup and make a new rescue disc?

 

Thank you for the information.
I'll probably leave it for now but I think it will eventually be a good thing to employ as I don't know if the fixes are security or functionality.

 

Again thank you for the information.
I will wait a bit then will update knowing there are no issues.
I think a couple of weeks will suffice.
Happy N.Y.

 

Will do and thanx for the help.

 

I have build 7046, year 2010.
The notice says that there is an update for this called 7154.
When I click on the details a page with Aronis true Image Home 2011 instead of 2010 comes up. Am I supposed to use this page to download and where do I do it?

 

Login to Acronis and go to My Products and Downloads. The download link for build 7154 is there under ATI 2010.

 

Although ATI 2010 has behaved well on my Win 7 64-bit I'm going to update to 7154 anyway, primarily because I have never before known Acronis to issue a new build once a version has been superseded, which 2010 now has, and it must be considered pretty important for them to have done this. I'm wondering if that is because 2011 is so problem ridden. I upgraded to 2011 a few days ago but have had to remove it because scheduled incremental file backups were causing mega problems. There's a huge thread about it on the Acronis forum and I won't be reinstalling it until a new build comes out.

 

>>I have 837 GB of 920 GB free = 88GB.
For boxes to be backed up, I checked those which were presented to me, i.e., NTFS, FAT 32, and NTFS recovery.
Before installing the latest version it took me 16 minutes to back my system up and now it tkes me over an hour.
Is there something i have done to cause such a difference in time?
I went from Acronis True Image Home 2010 7046 to 7154.
I created a new rescue disc and can view my backup ok in My Computer.
What could account for such a jump in time to backup?

Also, Back up sector-by-sector (requires more storage space)
Back up unallocated space

I check neither of the above.

I have three boxes;1-C:, 2-FAT32(unlabeled), and 3- recovery.
This is a Dell xps 8100 with Win 7 ,64 bit , Win 7 Home premium..
The last backup in December, of the identical backup, but with the previous build, took 16 minutes.
Question, if I want a complete recovery of my system can I leave 'FAT 32' and 'recovery' unchecked and do only the C: drive?
I don't know how FAT 32 affects the recovery.

 

Hi peterr

I'm running my first backup using the new build atm and it looks as if mine too is going to take a lot longer than it did under the previous build (about 16 min). I'll let you know in a while.

However, quite apart from build issues, you need to think a little more about which partitions you want your backups to include. Obviously you want your Win 7 partition, but now you are using Acronis you have no need to backup the Recovery partition. In fact you have no need for a recovery partition at all and you could actually remove it entirely from your computer and use the space for something more useful. And this FAT32 partition - where did that come from? Win 7 certainly hasn't created it so it's a leftover from previous OSs. Have a look at what you have on it because it's more than likely you don't need that either, and if so you certainly don't need to include it in your backups.

My backup has now been running about 20 minutes and appears to be about 66% completed so yes, for whatever reason, 7154 is slower.

 

Please note the attachment. I used print screen + paint to create it so you could see what I do when I am going to backup.
Is FAT32 something unique to Dell or do all o.s.'s have it.
I did a complete format and recovery a while ago so I don't think it is a remnant.
If I just backup C:, will I be able to do a complete recovery?

 

Those settings are fine peter. The FAT32 and Recovery partitions are so small so we won't waste time on them but they aren't needed in your backup either. Just restoring the NTFS partition is all you would need if you had a problem. You can significantly reduce the backup size by excluding hiberfil.sys in the backup options but otherwise fine.

My backup took 25 minutes against 16 before, though as the size hasn't materially changed I have no idea why.

 

Thank you so much for the verification.
I installed Macrium as it has been so reliable with the other machine.
At first i could not figure a destination but finally I created a new sub folder in Acronis called Macrium back up.I was able to access it iwith the Macrium rerscue disc I just created. This back up took only 13 minutes as opposed to the one plus hour Acronis one.

 

I just cannot believe the grief the 2011 version is causing in Win 7 64-bit. Like several earlier releases it is severely bug ridden - fine for simple full backups but under-developed for the more complex features. This is typical of Acronis - don't touch it is my advice.

 

I you have time, could you look at the two attachments I have submitted to see if there are any truly non essential programs I could remove, thus reducing the size of the backup?
This may be time consuming so reply only if you have the time and desire.
I am in no hurry.

 

I am just checking to see if I have 2010 or 2011;are you advocating the abandonment of Acronis and the use of another imaging program like macrium?

 

I don't need to study the lists of programs because they are not what is bloating your backups - it's other stuff. Do you keep pictures, music, videos etc on your system drive? If so you should repartition your drive so all that stuff can be kept somewhere else. Not only does this stuff bloat your backups, but in the event of a restore it would also cause all those files to disappear and be replaced by those you had at backup time, which could be disastrous.

There are several free utilities which can show you what is using the space on a drive.

 

I understand and pictures will be stored elsewhere -thank you.

 

There is no doubt that the current build of 2011 has problems on 64-bit systems. Scanning Acronis forums it seems OK on 32-bit. The basic imaging engine that all Acronis products use is fast and reliable - the best imo. However Acronis marketing keep adding bells and whistles and a new interface each year so they can launch a new version, and this is where the problems always arise. My advice is that if you have a version that works reliably for the type of backup you require then stick with it until such time as you have no option but to upgrade.

 

@Earthling. Just to confirm :

I am using Acronis True Image Home 2011 on a 32 bit Windows 7 laptop, doing a FULL backup every weekend. I haven't had to do a FULL restore, though.

I much prefer an earlier version (I forget the version number :-o), something like v9, but this version works (see attachment). Unfortunately Acronis doesn't allow a Copy and Paste, , so had to make a jpg.

Bazza

 

I am currently using build 7154 and it takes about an hour to backup my C: which has no pictures or videos on it.
The previous build took 16 minutes. I think that indicates a problem.
Also I backed up with Macrium and it took 8 minutes to cover the same material on the C: both using normal compression.
The difference is a concern.
Is there a way to revert to the old build ? I forgot the number.

 

I agree it's a concern and I'm going to revert to 7046 too. Can't you simply restore a recent image to achieve this back-pedalling? I was a bit surprised when David said he had never had problems with Acronis updates as in my experience problems are commonplace.

 

When I updated, I removed all of my backups and made a new one with the new build.:-o
I don't know any other way than to do a format recovery and install the 7046 build, do you?

 

Not a good move peterr, unless you saved the installation file somewhere there's no way back from that I'm afraid. I still have it and would happily upload it for you except my ISP is a bit mean with webspace and it's a 118MB file. Does anyone know of a free webspace I could ftp to for this?

I think you might be quite interested in the system I use for going backwards, as I would only ever restore an Acronis image if my hard disk failed. I've just reverted my entire system to its 7046 state and the whole process took about three minutes. I can choose any day to revert to (up to 1000 days) and it doesn't use any disk space. PM me if you are interested because the last time I tried to promote this amazing software I was flamed for advertising! and that was without having provided any link!

 

I've just had a look at the Acronis site and you can still download 7046 peterr. You just need to login and click the link to Download Older Builds under ATI 2010. As you are downgrading it might be best to fully uninstall TI first.

 

Hi all,

Thank you for your comments. I'm Yana, and I'm writing you on behalf of Acronis Customer Central.

I'm sorry for you've faced tech issues with the product, however I'm sure we can sort this out. Peterr, according to the information specified, it's highly possible that the problem's caused by the glitch in the low-level drivers. This may happen during the update installation. I'd appreciate if you could contact me via this Private message: http://forum.acronis.com/messages/new/76
I'll provide you with the low-level drivers update or - if needed - with the installation file of the previous build.

Earthlink, thank you for your help and comments. I've forwarded them to the management team so that they could improve the situation.

bigbazza, your plan is very reasonable, and I'm glad that the product's working for you. Still since you mentioned that you liked previous version more, I'd appreciate if you could give me more details about it: this information can help us to improve the product and make it meet Customers expectations.
If you wish, you can share your feedback with the Directors team directly: http://www.acronis.com/my/feedback.html

I'd also like to add that actually our product works fine both with 32 and 64bit editions (actually, it doesn't matter what edition you have, the product adjusts itself to your system during the installation), so in case you have issues with the product, it's not caused by the OS edition you're running, but by some other reason, which requires investigation.

Should you have any questions or concern, please, let me know, I will be glad to help.

Thank you,
--
Best regards,
Yana
Acronis Customer Central

 

What is the best way to let you know Yana? I installed 2011 a day or two ago (upgrade from 2010.7046) and it completed a full backup without issues except it was rather slow compared with 2010. However when I set up a scheduled incremental file backup it brought my computer to its knees, hardly anything still working. I restored the previous situation and tried updating again but the same happened again.

I then reverted to 2010.7046 and upgraded to 7154 but with a similar problem to peterr - it was very slow compared with 7046 which I have now reverted to and it is, and always has been problem free.

Windows 7 Ult x64

 

Hi Earthling,

Thanks for the reply!

I'm tracking this thread, so if needed you can ask me right here, but the best way to let me know is to contact me directly. Here's the link to the Private Message on the Acronis Forum: http://forum.acronis.com/messages/new/76
If needed, you can also contact our Support team directly: http://kb.acronis.com/content/8153

I'd like to send you a private message here, of course, but unfortunately I cannot do it unless I have 50 messages submitted - that's a Majorgeeks Forum restriction.

I cannot say for sure what went wrong without the diagnostic information. It seems to be a drivers conflict. It may happen in case you're running some third party protection software like antivirus, backup solution, firewall, etc. during the installation process. I'd like to investigate the problem, and would be glad if you could contact me directly.

I've also contacted development team, and they're interested in the issue you report. Thus should you decide to proceed with the investigation, we'll have Development assistance as well.

Anyway, the difference between the 2010 and 2011 performance is not very typical. We have optimized the code, so it actually should work better and faster than the previous version.

Let me know what you think.

Thanks,
Yana

 

BTW, it can also be a free space or machine resources problem. Here's the thing:

when one's creating a full backup, the product does the following:
- Checks the HDD
- Creates a Snapshot of the drive and saves it to the %temp% folder
- Divides this snapshot to pieces and assigns hash value to each piece
- Proceeds with the backup process by verifying hash value of the snapshot pieces and respective sectors on the drive

In case one's creating an incremental backup, the process is actually the same, but it also checks the previous backup snapshot hash value (incremental image doesn't contain the changed data, but the changes made to the drive since the last backup). Thus incremental backup is a more resource-intense process.

Anyway the situation requires investigation.

I'll be looking forward for your reply.

Thank you,
Yana.

 

>>I am over my head and certainly not performing very well.
I used Revo uninstaller to uninstall the latest build and using my disc I installed both the original build and the next.
Each of the three took an hour to backup. Macrium took 1/4th that time.
I don't understand a lot of what is said so will contant yana with a pm and hope she can pablum feed me.
Be in touch.

 

... and that's my dilemma Yana - this machine is in constant use and these investigations, as I found from a previous experience with ATIH 2009 and Acronis Support can be very time consuming. The difference in this case, unlike 2009, is that I don't have any missing functionality as long as I stick with 2010.7046. In the earlier case TI could not see my eSATA where I keep my backups, but they did eventually manage to fix it and later builds have all been good with that.

As I'm going away for over three weeks on Jan 15 and can't justify the time the investgation would require in the meantime I'm reluctantly going to have to decline your generous offer.

 

Earthling
I took too long to edit so here is a new message.
I see you have time constraints so I will work this out. Please enjoy your time away and thank you for all of the help and support.
Peter

 

Earthling, yeap, I understand your concern regarding the investigation time. Unless the drivers update doesn't help, we'll need to forward the problem to the Development team, and though they are willing to help, we don't know how long the issue reproducing will take. I'm quite positive that we can solve it quickly, but still I have no time-frames for this.
I hope you'll enjoy your time away. Probably when you're back we'll have this sorted out or new build released. Anyway, you have the information how to contact me just in case.

Peter, I'll be glad to address your questions. I've checked my PM, looks like I haven't received any messages from you. Let me know if you have any problems with contacting me or support.

Thank you for cooperation, guys, I appreciate it.

 

>>Yana - This is peter. Neither the links nor the pm to you is working. I shall leave my message for you here.
I have Win7 , 6 GB RAM, 1T hard drive with no photos or videos. I have backed up with three different builds of Acronis true Image Home and each takes about one hour to perform. Nothing special is checked - simple backup. Macrium does this in about 12 minutes.
I have used Revo to uninstall each version before installing the next because I am not techy enought to follow the other instructions. I was backing my system up in 16 minutes with build 7046 until I installed the new build now, even after uninstalling all of Acronis, it takes 58 minutes.
Any help appreciated. Btw, chat is not functioning.

 

Yana
I was just chatting with Acronis and articulated my issue clearly,i.e., the lengthy one hour back up and asked specifically not to upgrade to the latest build. Instead of addressing my duration issue they simply did what I requested they not do and upgraded to the latest build.:confused

 

Hello
When you create a full image with Acronis then do an increnmental each week for about 3 weeks, if you remove the original full one becasuse it is old, do you damage the incremental ones or is that what the word "update" is for in the program?
Thank you
Peter

 

If you remove any part of the backup set, original or any incremental, you lose the entire backup set.

 

Making a folder with a full and a few incrementals, then another folder with the same etc etc, and removing the first folder after the second is started sounds like a remedy.
Thanx for the tip.

 

Hhello
My question is a hardware one and brief.
When you want to install and uninstall a WD external HDD, do you unplug both power and usb or can you do it while on the fly?
Thank
Peter

 

USB devices can be hot plugged or unplugged, but when unplugging it's advisable first to use the 'Safely Remove Hardware' icon in your notification area, just to be sure you don't cause any file corruption. Devices are effectively disconnected when the USB cable is unplugged, but pulling the power also causes disconnection. However you should always disconnect USB first. When reconnecting you can do it in either order.

 

I always use the safety disconnect but am glad I askd as I did not know about the sequence for power and usb.
Thank you