Can't run combofix

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jh11121, Mar 17, 2012.

  1. jh11121

    jh11121 Private E-2

    I attached the superantispyware and malwarebytes log files, but couldn't run combofix or mgtools - combofix would get 3/4 of the way doing the extract and then the computer would either blue screen or reboot. mgtools just hung after detecting 64 bit OS. I started this 3 weeks ago and just picked it up again, so the log files are old, but this is what was done when I started. I thought I'd be able to finish today, but guess not.

    Thx

    Joe
     

    Attached Files:

    jh11121, Mar 17, 2012
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What OS are you running?
     
    TimW, Mar 17, 2012
    #2
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    See the MBAM log ;)
    Also the SAS log has similar info.
     
    chaslang, Mar 17, 2012
    #3
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please click Start, All Program, Accessories and you will see ( among other things ) a Command Prompt entry.

    • Right click the Command Prompt entry and select Run As Administrator.
      • It is critical that you run it this way.

    • If you do this properly, a command prompt window will open with a title of Administrator Command Prompt.
    • Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple/brown is merely informational.

    cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    GRK64 <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    SN64 <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
     
    TimW, Mar 17, 2012
    #4

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