cleaning laptop, check logs?

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by jtpetro, Apr 26, 2012.

  1. jtpetro

    jtpetro Private E-2

    Hi Majorgeeks.

    I'm cleaning my 12 year old niece's computer and followed the cleaning procedure. The laptop seems faster and cleaner but I want to make sure.

    She did have Avast on it, but I suspected that it had become compromised so I deleted it. I intend to put it back when it's all set.

    Many thanks!
     

    Attached Files:

  2. thisisu

    thisisu Malware Consultant

    Welcome to Major Geeks, jtpetro :)

    http://img825.imageshack.us/img825/2648/hjt.gif Run C:\MGtools\analyse.exe by double-clicking it (Vista/7 right-click and select Run as Administrator)
    Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
    Choose "Do a system scan only" and select the following lines but do not click fix until you exit all explorer windows and all browser sessions including the one you are reading in right now:

    1. R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2612669
    2. O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    After clicking Fix, exit out of Trend Micro HiJackThis - v2.0.4

    __

    http://img205.imageshack.us/img205/4783/regeditb.gif Open Notepad and copy everything in the code box below into it.
    Code:
    REGEDIT4
    
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{1007CC2E-A659-452F-96C9-2A3F98C17567}]
    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{1007CC2E-A659-452F-96C9-2A3F98C17567}]
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}]
    • File -> Save As -> Save as type: "All Files" -> File Name: fixme.reg > Save.
    Now merge this into the registry by double-clicking it.
    Let me know if the merge was successful or not.

    __

    If successful, you can proceed with these cleanup steps:

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis if it present
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work through the below link:
    Be safe :)
     
  3. jtpetro

    jtpetro Private E-2

    Everything worked, and I did the final steps. Thank you very much!
     
  4. thisisu

    thisisu Malware Consultant

    You're welcome :)
     

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