Headphones - Music, no/warped voice-track

Hello,

SO i just bought a new computer, unfortunately when I plug my headset into the front panel jacks, 1) the mic does not work and 2) the headphones do not play the voice-track properly for music. So essentially, all I hear out of the headphones is the instrumental and sometimes the voice-track of background singers. The main voice-track is very very quiet and sounds almost tinny.

Now, I have my 5.1 speakers plugged into the back panel, these work absolutely fine. All 5 speakers work and the music and voice-track plays like heaven.

I've tried messing around with the settings in my Realtek HD Audio Manager, but to no avail. Admittedly, I'm not sure what many of the functions do.

Can anyone offer me some assistance?

Thanks in advance,
G



Here are my computer specs:

Seasonic X850 Gold ATX 12V 24PIN 850W Active PFC 80PLUS Gold Modular SLI Ready Power Supply

Intel Core i7 2700K Quad Core Unlocked Hyperthreading Processor LGA1155 3.5GHZ Sandy Bridge 8MB

ASUS DRW-24B1ST 24X SATA DVD Writer OEM Black

NZXT Phantom EATX Steel Computer Case 5X5.25 7X3.5/2.5 With Integrated Fan Controller

Intel 520 Series 120GB 2.5IN SSD MLC 25nm SATA3 Solid State Disk Flash Drive OEM

EVGA GeForce GTX 570 Superclocked Fermi 797MHZ 1280MB GDDR5 2XDVI Mini-HDMI PCI-E Video Card

Western Digital Caviar Black 1TB SATA3 6GB/S 7200RPM 64MB Cache 3.5IN Dual Proc Hard Drive OEM

ASUS P8Z77-V Pro LGA1155 Z77 DDR3 SLI 3PCI-E16 2PCI-E1 2PCI SATA3 DisplayPort USB3.0 Motherboard

Mushkin Enhanced Blackline Frostbyte PC3-12800 8GB 2X4GB DDR3-1600 9-9-9-24 1.5V Dual Channel Memory

 

If it's a new PC that's under warranty, I would take it back to the seller to be fixed. It sounds like the front ports are either defective or not connected correctly to the motherboard.

Hope this helps.

 

Thanks, I will use that as a last resort when all else fails -- I'm trying to avoid lugging my computer back to the company right now.

I'm really hoping its just some setting that I've used/not used.

G

 

Although I'm sure you're able to work on connctions inside the PC, this is a time I wouldn't. Some builders/manufacturers will attempt to use it as an excuse to void your warranty.

 

Hello,

Okay, I have the solution for the sound part now. Apparently my motherboard's soundcard manager is... not very well designed, to say the least. I have to set it to "stereo" and then go to the DTS ultra PC II tab and enable. Basically every time i plug or unplug my headset, I have to manually turn settings on/off. Apparently, this audio manager doesn't know how to save profiles (speaker vs. headset). That or I just don't know how.

So, now for problem #2: mic still isn't working. Any suggestions?