GAC 30 and GAC 64 Slow laptop and Desktop icons resetting HELP !!

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by WeiJie, Jul 9, 2012.

  1. WeiJie

    WeiJie Private E-2

    Hello

    I have scanned my laptop with my AV and It has found 2 infected filed called GAC 32 desktop.ini and GAC 64 desktop.ini.

    My laptops runs really slow and each time i reset my laptop the desktop icons all reset and change size etc.

    Please Help. I will post logs when I have done the scans

    WeiJie
     
  2. WeiJie

    WeiJie Private E-2

    GAC 32and GAC 64 Slow laptop and Desktop icons resetting HELP !!

    Hello

    I have scanned my laptop with RK and Hitmanpro and have found Desktop.ini Gac32 and 64. This happened 2 days ago. I am wanting to acces my online banking but do not dare as I might give some informations away.

    My laptop has been running very slow and eachtime i reset it the desktop icons reset to a bigger size and gets all jumbled up.

    I have attached the logs.

    Help would be great Thanks.

    WeiJie
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    What OS are you running?
     
  4. WeiJie

    WeiJie Private E-2

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I have merged your threads. Please keep all replies in this thread. Give me a few to review your logs.
     
  6. WeiJie

    WeiJie Private E-2

    Hey Thanks alot :D
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Re-run HitmanPro and have it remove these:
    ¤¤¤ Particular Files / Folders: ¤¤¤
    [ZeroAccess][FILE] @ : c:\windows\installer\{478b0e9c-7a73-1fab-8675-b599d9749c2e}\@ --> FOUND
    [ZeroAccess][FOLDER] U : c:\windows\installer\{478b0e9c-7a73-1fab-8675-b599d9749c2e}\U --> FOUND
    [ZeroAccess][FOLDER] L : c:\windows\installer\{478b0e9c-7a73-1fab-8675-b599d9749c2e}\L --> FOUND
    [ZeroAccess][FILE] @ : c:\users\george tse\appdata\local\{478b0e9c-7a73-1fab-8675-b599d9749c2e}\@ --> FOUND
    [ZeroAccess][FOLDER] U : c:\users\george tse\appdata\local\{478b0e9c-7a73-1fab-8675-b599d9749c2e}\U --> FOUND
    [ZeroAccess][FOLDER] L : c:\users\george tse\appdata\local\{478b0e9c-7a73-1fab-8675-b599d9749c2e}\L --> FOUND
    [ZeroAccess][FILE] Desktop.ini : c:\windows\assembly\gac_32\desktop.ini --> FOUND
    [ZeroAccess][FILE] Desktop.ini : c:\windows\assembly\gac_64\desktop.ini --> FOUND

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:

    * Hitman log
    * C:\MGlogs.zip
     
  8. WeiJie

    WeiJie Private E-2


    Thanks I have just ran hitman and c:\windows\assembly\gac_64\desktop.ini did not show up i can see the ini file but cannont even deete it manually. i have deleted the other and gac_32 i think.

    I will post the logs again in a few mins.

    WeiJie
     
  9. WeiJie

    WeiJie Private E-2

    Here are the logs after the removals.

    gac_64 is still around

    WeiJie
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Your HitmanPro log is clean. Please download ComboFix to your desktop, run it and attach the log. Do not mouse click or do anything while it is running.
     
  11. WeiJie

    WeiJie Private E-2

    I have downloaded it and i run it but get an error saying:

    Windows cannot find 'NIRKMD' Make sure you typed the name correctly, and then try again.
     
  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Download OTL to your desktop.

    Double-click OTL.exe to start the program.

    • Copy and Paste the following code into the Custom Scans/Fixes textbox. Do not include the word Code

    Code:
    :processes
    :killallprocesses
    :files
    C:\Windows\assembly\GAC_64\Desktop.ini
    C:\Users\George Tse\AppData\Local\Temp\ctm2FCB.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm3BDD.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm3F67.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm4226.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm4504.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm5357.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm5896.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm69C7.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm6D22.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm6F74.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm71B6.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm957C.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm9A5D.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctm9D7A.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmA01A.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmA587.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmA7C9.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmAAF5.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmAD28.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmAF5B.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmB287.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmB4C9.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmB6FC.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmB92E.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmD3F6.tmp
    C:\Users\George Tse\AppData\Local\Temp\ctmD619.tmp
    C:\Users\George Tse\AppData\Local\Temp\CVR7947.tmp.cvr
    C:\Users\George Tse\AppData\Local\Temp\CVR8794.tmp.cvr
    C:\Users\George Tse\AppData\Local\Temp\FAP6B09.tmp
    C:\Users\George Tse\AppData\Local\Temp\FAP8CBF.tmp
    C:\Users\George Tse\AppData\Local\Temp\FAPAF40.tmp
    C:\Users\George Tse\AppData\Local\Temp\FAPB599.tmp
    C:\Users\George Tse\AppData\Local\Temp\FAPBF2E.tmp
    C:\Users\George Tse\AppData\Local\Temp\FAPDBC2.tmp
    :commands
    [PURITY]
    [EMPTYTEMP]
    [RESETHOSTS]
    [REBOOT]
    
    
    • Then click the Run Fix button at the top.
    • Click the OK button.
    • OTL may ask to reboot the machine. Please do so if asked.
    • The report should appear in Notepad after the reboot. Just close notepad and attach this log form OTL to your next message.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


    Then attach the below logs:

    • C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  13. WeiJie

    WeiJie Private E-2


    Thanks

    I have scanned with OTL here is the log file but now when i try to un Mgtool it will not run. It would just say 64bit windows OS found and stop there.
     

    Attached Files:

    • OTL.zip
      File size:
      1.3 KB
      Views:
      0
  14. WeiJie

    WeiJie Private E-2

    ok never mind Mgtools worked just had to wait 5 mins.

    heres the log.
     

    Attached Files:

  15. WeiJie

    WeiJie Private E-2

    ok Here are the OTL log and MGtools logs after running OTL
     

    Attached Files:

  16. WeiJie

    WeiJie Private E-2

    I got combo fix to work here is my log
     

    Attached Files:

  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware remaining in your logs. Tell me what malware issues you are still having, if any.
     
  18. WeiJie

    WeiJie Private E-2

    I dont think im having any malware problems but when i windows update it gest stuck on the preparing to configure windows.

    Also one problem is that I cannot turn on windows firewall. As I have just uninstalled mcafee and installed Avast.

    I might be reformatting my laptop this weekend anyways but for now it will do thanks for the help :D

    WeiJie
     
  19. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome. You can pursue those issues in the software forum.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
  20. WeiJie

    WeiJie Private E-2

    Hey Thanks alot

    One more question. If I want to use ComboFix any time can I just install it run it and then uninstall it ?

    WeiJie
     
    Last edited by a moderator: Jul 16, 2012
  21. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Yes, but it really should be run under supervision.

    And you are most welcome. Safe surfing. :)
     
  22. WeiJie

    WeiJie Private E-2

    I ran combo fix and then uninstalled combofix after running it,

    Now when ever I want to play game say Battlefield 3 they do not run on my Nvidia card instead they run on my on board intel card which is not what I want.

    I have reinstalled drivers; latest and beta, sfc /scan, system restore (but failed).

    Any one have a fix for this ?

    WeiJie
     
  23. WeiJie

    WeiJie Private E-2

    Here is the log from combofix.
     

    Attached Files:

  24. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    ComboFix did not do anything to your graphics card. I suggest you pursue this in either the hardware or software forums. :)
     

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