Rootkit Zero please help :(

Discussion in 'Malware Help (A Specialist Will Reply)' started by Vhero, Jul 18, 2012.

  1. Vhero

    Vhero Private E-2

    Don't know how I got this bad boy seems its off something my boy downloaded even so I cannot remove manually its being a pain I will attach logs anything you can do to help would be great. Its not blocking anything or putting up ads for me but my antivirus when on goes NUTS! (avira).

    Tried to remove with various toold but none worked and I know how great you guys are so I came here for help.
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rescan with HitmanPro, when it finds services.exe - Virus, allow it to Replace by clicking the down arrow next to the detection and choosing Replace.
    Choose to Delete these two files if they are detected:

    • Virus.Win64!IK
    • Win64/Sirefef.B
    • BackDoor.Maxplus.5220

    Ignore all other detections.
    Afterwards, click the Next button.
    HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).Make sure that you watch for the license agreement for TrendMicro HijackThis and click on the Accept button TWICE to accept ( yes twice ).

    Then attach the below logs:

    * HitmanPro log
    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  3. Vhero

    Vhero Private E-2

    Things seem to be running great the rootkit itself didnt seem to do much other than really bug my anti-virus which I guess just kept blocking it from making changes. It just didn't stop it getting there. However now I have 2 desktop.ini files on my desktop which I can see (they are hidden though but I have it so i can see hidden files). they were never there before this happened and is it safe to remove them or how can i re-hide them?
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    The desktop.ini files will go away once we do the final clean up.

    Things look good. Tell me what issues you are still having, if any.
     
  5. Vhero

    Vhero Private E-2

    none to be honest anti-virus been quiet now since its been done.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     

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