Trojan.Gen.2

Exactly what/where is Norton finding a problem? Is it the below file?

C:\Windows\KMSEmulator.exe

Who put this hack/keygen on the PC to begin with and what were they trying to crack/deprotect? Based on what I know, you would be using the to bypass MS Office protection. So uninstall the crack along with the illegal copy of Office and your problem should go away.

 

You're welcome. But you did not answer my question. So I'll repeat it

It is an illegal program used to bypass the licensing code for MS Office. If this is how you are currently getting Office to work then you will have purchase a licensed copy of MS Office. If I remove KMSEmulator.exe and associated files, your copy of MS Office will more than likely stop working.

 

Make sure the below folder is removed too:

Code:

d-----w                 0 2012-07-31 10:06:19  C:\Windows\AutoKMS

As well as removing the C:\Windows\KMSEmulator.exe file.

I cannot say for sure but it has probably not cause a problem. The detection by Norton is not so much a malware detection but really more of a anti-piracy/keygen detection.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!