Email virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by GoodZwell, Oct 29, 2012.

  1. GoodZwell

    GoodZwell Private First Class

    Hi people!

    Quick question.

    I'm using Microsoft Outlook as my default email program, I know..., just ran into a problem with this Outlook. it's sending out emails on it's own in Russian. Any know off hand what virus I must have? I'm currently preforming the poper advice via Major Geeks as far as runing cleaning software. Just wondering if anyone esle can point me in the right direction.


    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation

    System Manufacturer ASUSTeK Computer Inc.
    System Model G73Sw
    System Type x64-based PC
    Processor Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, 2001 Mhz, 4 Core(s), 8 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. G73Sw.205, 10/02/2011
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1

    Hardware Abstraction Layer Version = "6.1.7601.17514"


    Installed Physical Memory (RAM) 16.0 GB
    Total Physical Memory 16.0 GB
    Available Physical Memory 12.2 GB
    Total Virtual Memory 32.0 GB
    Available Virtual Memory 27.6 GB
    Page File Space 16.0 GB
    Page File C:\pagefile.sys


    Sorry don't mean to jump the process but I'm working 12hrs a day at night in a camp in Northern Alberta and I don't have much time during a day to try and figure out this problem.

    ON a good note Outlook can't send out emails from this address as I'm not currently in my home province. I can how ever receive emails but not send any.


    Cheers :wave
    GoodZ
     
    GoodZwell, Oct 29, 2012
    #1
  2. GoodZwell

    GoodZwell Private First Class

    Trying to add to my last comment but It just seems to freeze up. Any how I was going to add:

    The only reason I figured I had a virus is because I've been getting Postmaster reply's telling me I can't send those Russian emails out. Delivery failier.
     
    GoodZwell, Oct 29, 2012
    #2
  3. GoodZwell

    GoodZwell Private First Class

    trying to run ESTN virus online scanner but I can't get it to download the diffinitions, keeps saying to configure my proxy settings. RRRR
     
    GoodZwell, Oct 29, 2012
    #3
  4. GoodZwell

    GoodZwell Private First Class

    Eset *
     
    GoodZwell, Oct 29, 2012
    #4
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide

    And then attach the requested logs so that we can provide proper support.
     
    chaslang, Oct 29, 2012
    #5
  6. GoodZwell

    GoodZwell Private First Class

    K just finnished all the scans.

    Not sure MGtools worked correctly but i do have some logs but not a zip log. let me know if I need to get the logs individually.

    Thanks for your help.. not sure when I'll be able to get time to respond back as I'll be working straight for the next 5-6 days.

    Cheers:)
     

    Attached Files:

    GoodZwell, Oct 29, 2012
    #6
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Why? What happened? We need this log to continue.
     
    chaslang, Oct 29, 2012
    #7
  8. GoodZwell

    GoodZwell Private First Class

    I'm not sure but it seemed to hang. I left it for about ten minutes but nothing. I'll run it again. and post all the logs it creats. I don't see a zip.log though when I ran it the first time .. here I'll include what it did create last night. Opps... :-o
    Just looked again and found it.. I was looking for a txt.zip.. sorry my bad.. here it is.

    oh and after all the cleaning last night I still have the same problem. :cry
     

    Attached Files:

    GoodZwell, Oct 30, 2012
    #8
  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your MGlogs.zip file is still incomplete. It is possible your protection software stopped it from running properly. However I'm not seeing any malware in your logs. Only the adware/nuisanceware from Funmoods that Malwarebytes removed. You can run the below to cleanup more of this junk:


    Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT will reset your home page to a google default so you will need to restore your home page setting.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
    Last edited: Nov 1, 2012
    chaslang, Nov 1, 2012
    #9
  10. GoodZwell

    GoodZwell Private First Class

    Ok. here is the file.

    So if everything looks fine to you then what is causeing Outlook to send Russian emails.. I don't speak Russian and I've never sent the ones that I get postmaster message saying the email I just tried to send wouldn't? :confused
     

    Attached Files:

    GoodZwell, Nov 1, 2012
    #10
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It could just be phishing attempts to get you to reply in some form. It is still possibly that something not detectable has gotten into Outlook. You could unintall it and then reinstall to see if it helps. If not, it may just be phishing attempts.
     
    chaslang, Nov 1, 2012
    #11
  12. GoodZwell

    GoodZwell Private First Class

    Ok I'll try uninstalling it. will I need my windows install disc to install it afterwards?

    This is weird. I don't understand how it could be phishing attempts if there is no virus or malware... is there a microsoft outlook thread that might explain it? I've searched but I suck at searches and never get what I'm looking for.
     
    GoodZwell, Nov 3, 2012
    #12
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Because they come from the internet, not from your PC. ;) Once someone has your email address they can use something called spoofing to make it look like it came from you or someone else other than them. See for example: http://en.wikipedia.org/wiki/Spoofing_attack
     
    chaslang, Nov 3, 2012
    #13

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