Suspected Malware (cont'd)

Discussion in 'Malware Help (A Specialist Will Reply)' started by azurexchocobo, Nov 3, 2012.

  1. azurexchocobo

    azurexchocobo Private E-2

    Original thread here: http://forums.majorgeeks.com/showthread.php?t=268961

    Thanks to chaslang's advice was able to get MGTools program to give me a log successfully this time. Adding it as an attachment to this thread.

    As of 6:29 PM CST, still unable to use more than one tab at a time. Opening another while one is loading still results in them both lagging. Stop one and the other loads after a couple seconds. Even load time of just one tab alone is pretty slow for my connection. So not much if anything has changed.
     

    Attached Files:

    Last edited by a moderator: Nov 3, 2012
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Laure let me know that some how your account got deleted. Sorry about that. I have no idea how it happened. Some may have mistaken your unusual user name as a spammer's name since that will use very strange names.

    ( NOTE: You cannot reply to her PM as you do not have enough posts to PM )

    I merged in your logs from your previous thread to the new thread to make it easier for all of us.

    I will also quote below your original problem statement and my reply to keep eveything in this new thread now. ;)

     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did your problems begin a little after installing Sendori ? I see you just installed around Oct 29th,
    Code:
    d-----w                 0 2012-10-29 08:04:14  C:\ProgramData\Sendori
     
  4. azurexchocobo

    azurexchocobo Private E-2

    I'm honestly not certain what that is. It looks familiar though. It and some other program (if I remember correctly) may have come with Daemon Tools Lite. That would be roughly the same time frame though. Should I try uninstalling it from the Add/Remove Programs (if it's that simple)?

    And thanks for the merger and the help. Don't generally think twice about my username on sites such as this. Major GEEK; Azure (Blue) x Chocobo (Final Fantasy/Final Fantasy XI). lol. Do apologize if there was any inconvenience though.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
    You or someone else using the PC installed it. It does not come with Daemon Tools.

    I suggest that you start by uninstalling the below ( the Java version is just old and you have the current version already):

    Coupon Printer for Windows
    Java(TM) 6 Update 31
    Sendori

    and then immediately reboot. After the reboot, tell me how things are working.

    Not an inconvenience. ;) I just wanted to let you know a possible reason how your account got deleted. It looks too much like typical spam accounts we get late at night.


    Also so that we can check to make sure that Sendori actually fully uninstalled ( I have seen reports that it does not ), please run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\MGlogs.zip
     
  6. azurexchocobo

    azurexchocobo Private E-2

    Everything appears to be working better. It seems like there might be some slight lag but for the most part all tabs are loading within a second or two of each other. Definitely more manageable.

    Thanks again for all the help! Normally I'll just do a restore to factory default if I don't have a ton of data to lose, but this just saved time, effort, and a trip to the pc shop.

    Hope you have a great rest of the weekend. Take care. :)
     

    Attached Files:

  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Possibly related to all the stuff you installed from IObit like:
    IObit\Smart Defrag 2
    Advanced SystemCare 6
    IObit Malware Fighter

    You could try uninstalling them to see if they are at the heart of your lag.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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