AntiVir Not Recognizing Firefox and error Logs

What ZIP file are you saying you have?

Are you looking for C:\MGlogs.zip as stated? It is not in the C:\MGtools folder

The logs you have attach thus far do not show any problems. I have a feeling you are misinterpreting what Avira is telling you. Every program you use has to make changes to the file system and registry at some point. MGtools does this too. Did Avira complain/block MGtools? We do tell you to disable protection software before running just for these reasons.

 

Then please attach it.

Not possible. The MGlogs.zip file cannot be created unless there had been an MGtools folder to run the scans that create MGlogs.zip.

The logs you have attached thus far are not showing any malware problems so it is not very likely that MGlogs.zip will either.

Avira can update several times per day. Spybot is not very useful anymore any mostly picks up trivial leftovers that are insignificant.

 

The log is very incomplete. Did you wait for it to finish running before attaching the log? See the command prompt window that opens. It will tell you when it is fiished. It can take 10 or 15 minutes sometimes. Shutdown all other applications ( including your antivirus and browsers ) while running so you can see everything and also it will run faster.

 

The first item is just a link that you put on your Desktop. Possibly per the name for downloading.

The last two are just changed to default settings to allow you to view hidden files, folders and file extensions which are required and part of the READ & RUN ME. They are not problems.

 

No problems yet but I need the complete MGlogs.zip first to say for sure.

 

You need to download and run the current version of MGtools. You are using a version of MGtools that is 20 months old. Please attach the new log.

ALso please do not put it where you did before ( C:\Users\cpbunch\Documents\Spyware\MGtools.exe ). It is not a document and it is not spyware.

 

That may be, but it is also what you ran last time. Your logs showed it was what you were running. So while you may have downloaded to the new version, you did not run it.

I still don't see any malware in your new logs. Perhaps you are just having an issue that you need to reverify Firefox in your Comodo Firewall. This will happen anytime you update and program including Firefox.

 

Just some junk laying around. Avast probably cleaned it up.

Yes.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!