Still have Virus?

Welcome to Major Geeks!

Run the C:\MGtools\ReZip.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator). .

It should take a couple seconds to run. You will see a black command prompt window while it is running and it should tell you that the C:\MGtools\MGlogsR.zip file as been created. Attach this ZIP file.


Do you recognize what the below is for?
[RUN][SUSP PATH] HKCU\[...]\Run : vCommsIde (rundll32.exe "C:\Users\John&Rebecca\AppData\Roaming\vCommsIde\vCommsIde.dll",lanUserAgent LibMousenet) -> FOUND

 

Okay then let's remove the item.

Please download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe and select Run as administrator to run it.
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe

:Files
C:\Users\John&Rebecca\AppData\Roaming\vCommsIde\vCommsIde.dll
C:\Users\John&Rebecca\AppData\Roaming\vCommsIde

:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"vCommsIde"=-
[HKEY_USERS\S-1-5-21-1658545280-3836653751-3957055406-1000\Software\Microsoft\Windows\CurrentVersion\run]
"vCommsIde"=-
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.


Then immediately reboot your PC.

After reboot, run a new scan with RogueKiller and save a log as in original instructions and attach the new log.

Also tell me if you are having any problems with your PC.

 

You're log is clean.

I'm not noticing any of the typical damage that this infection may cause. Frequently it breaks services related to internet connection and also the Windows Firewall but yours look okay.

Are you noticing any problems going to Windows Update and getting updates? This is another area where it could break things.

Any other problems being noticed?

 

You're welcome. The below should address your concern about System Restore.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

For non-malware issues please post in the Software Forum. However you may be able to use the below to complete the uninstall:

Revo Uninstaller

And for the file name too long to delete problem, you will have to explain to the Software Forum exactly what you mean and where and what the names are. Like are you talking about to many folder levels and do you want to delete the whole folder? Or is it just a very long filename? Normally a command prompt can be used where shorten filenames can be used for files, but if you have too many levels of folder nesting, you may need to remove the whole folder using a rd /s foldername from the command prompt.

 

You're welcome. Using the rd /s foldername from the command prompt should be able to help you out but you will have to provide the complete full path to the folder. And if it is not on the Windows boot drive, be sure to include the drive letter too.