Blue Screen Crash Driver IRQ not Equal and found 4 Trojans in file and in sys restore

Dell Inspiron 660S - Win 7 Home 64bit 3 months old. 4gig Ram Service pack1
3 days ago Blue Screen stating above message about driver. Windows tried to fix it and said it was fixed. It happened again yesterday and again today. I called Dell. They ran Mbam and found 4 Trojans. They said my warranty was up 3 days ago and they wanted 89 dollars to fix this. So, I decided to try to use your program here. After I deleted the Trojans ran mbam again and it came clean. Ran the other programs and will include the results. I am not sure if the problem is fixed because it happens intermittently. Dell said my only other choice was to reformat and re-install the operating system I would prefer not doing that, only as a last resort. Thank you for your assistance. Assuming I should put setting back the way they were until I hear from you. :wave
I posted both copies of mbam test.

 

Re: Blue Screen Crash Driver IRQ not Equal and found 4 Trojans in file and in sys res

PS. The Dell rep had me re- start the computer and hit F12 to try to get me to a different page then the regular windows starting page. However, we tried 4 times and it would not let me hit F12 and get to that page it always went directly to the starting page. I forgot to add that. Ty.

 

Re: Blue Screen Crash Driver IRQ not Equal and found 4 Trojans in file and in sys res

OK, it's not fixed I just got the got blue screen again... Computer shutting down Driver IRQ not equal.... can't see the rest of the code before it shuts down. I was just reading my email when it happened. Sometimes I am watching a video, sometimes just surfing the net, there is not pattern to it, except that it is happening more often. I am wondering if the Trojan destroyed a driver and I am going to have to reformatt. I am concerned because I do not know how to get my information back on to the computer from the external HD and my favorites from FF. Dell said they will only put the operating system back on and I have to do the rest which is BS to me on a 3 month old computer. I am 64 and disabled so I cannot pay them 89$ to fix my virus program. Thank you, I am grateful for any assistance you can provide.
Raven

 

Re: Blue Screen Crash Driver IRQ not Equal and found 4 Trojans in file and in sys res

Sorry it took me awhile to get back to you, I was having problems with my password.

The problem is still continuing. The computer just crashed again a minute ago. It went 2 days without crashing and then yesterday it disconnected the router.
Now today the blue screen with error message
If this is the first time you are seeing this message restart, if not contact your networking... I live alone, one computer.
Driver IRQ not Equal
I saw this, could this be the problem : http://www.sevenforums.com/crashes-debugging/178107-driver-irql-not-equal-less.html

Dell History Log
Operating System crash The computer has rebooted from a bug check. The bug check was 0x000000d1 ( 0x0000000000000008) 0x0000000000000002 , 0xfffff8801946a1d, A dump was saved in C:\WINDOW\MEMORY.DMP Report ID
010913-14648-.01 The event on the 4th the 3rd, etc all have the same message in the history event log.
I did a complete mbam and deleted the Trojans it said were there.
Files Detected: 4
C:\System Volume Information\SystemRestore\FRStaging\Users\Nicole\Downloads\Archangel s Blade(1).exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\System Volume Information\SystemRestore\FRStaging\Users\Nicole\Downloads\Archangel s Blade.exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Nicole\Downloads\Archangel s Blade(1).exe (Trojan.Agent) -> Quarantined and deleted successfully.
C:\Users\Nicole\Downloads\Archangel s Blade.exe (Trojan.Agent) -> Quarantined and deleted successfully.
After all that was deleted I came to the site. Ran the Malware tests you suggest and then attached. Later that day it crashed again. I ran mbam in safe mode and it was still clean. I am at a loss to know what to do, any suggestions on what this can be? Thank you!

 

Re: Blue Screen Crash Driver IRQ not Equal and found 4 Trojans in file and in sys res

Had two more crashes tonight same message so I deleted McAfee , ran a virus scan and am hoping for the best but just don't know what is going on. Ty