Slow loading pages

Discussion in 'Software' started by adm, Jan 6, 2013.

  1. adm

    adm Private E-2

    When browsing the net if i click a link to a page i have to wait a long time for a page to load or it does nothing the green progress bar barely moves and only recently has this been happening.
     
  2. AtlBo

    AtlBo Major Geek Extraordinaire

    adm...do you have another browser you can try to confirm that the problem is with the browser? I assume you are using IE. It would help to know which version IE and what brand of PC you are on and the operating system...
     
  3. cipher

    cipher Major Geek Extraordinaire

    Other questions would include:

    How do you connect to the internet? Broadband or dialup or DSL?

    Wired or wireless for this computer?

    OS? Browser?
     
  4. Nick T

    Nick T MajorGeek

    Have you tried cleaning the browser cache ?? Also when was the last time you defragged ??
     
  5. adm

    adm Private E-2

    I use IE8 and google chrome
    and my pc is compaq presario CQ5308uk
    XP
     
  6. adm

    adm Private E-2

    Broadband
     
  7. adm

    adm Private E-2

    I recenty re-installed xp so i did not think there was a need to clean the browser cache.
     
  8. jconstan

    jconstan MajorGeek

    Only IE8?
     
  9. AtlBo

    AtlBo Major Geek Extraordinaire

    Hey Claw down there...what's happenin' amigo?

    adm...

    1. Could you please list these:
    Processor-
    Amount of RAM-
    Hard drive sizes-
    OS-Windows XP
    Browser(s) you have had the problem with-

    1. How long ago was your XP re-install?

    2. Are you experiencing the same sluggishness problem with both browsers you listed?

    3. Would you be willing to install a third one to see how it performs on a fresh installation of a browser?

    4. Do you use a cleaner to remove temporary internet files daily (I run this on a daily schedule but have heard of people running one 2-3 times a day)? Temporary internet files can pile up very fast even on a new installation of an OS.

    5. Do you defragment your hard drives regularly (I defrag on a schedule daily and recommend so for everyone)?
     
  10. Nick T

    Nick T MajorGeek

    All valid questions AtlBo, I'm on a fresh install now for only 3 weeks and I pile up an awful lot of temp files.
    adm, you can test memory using this tool, http://www.majorgeeks.com/MemTest_d350.html.

    Again, does this happen with any other browser ??
     
  11. adm

    adm Private E-2

    To answer your questions

    No
     
  12. AtlBo

    AtlBo Major Geek Extraordinaire

    On a new installation...OK. Nothing strange in your answers here. Have you downloaded all the updates for XP since the installation? For example, do you have Service Pack 3? There are also a ton of .NET updates that if missing could lead to this kind of slowdown...
     
  13. adm

    adm Private E-2

    yes i have service pack 3 and i am not sure if i got all the updates for xp
     
  14. AtlBo

    AtlBo Major Geek Extraordinaire

    Could be some of the .NET updates haven't installed yet.

    If you can use Internet Explorer enough to do so, go to this site and follow the steps to see which updates are still available.

    http://www.microsoft.com/en-us/download/default.aspx

    Only IE 5 or newer will work on the updates site. Select the "Custom" option and choose all the high priority ones. Also, some of the "Optional" ones are good, and you will especially want to get the optional .NET ones...

    NOTE: Some of the updates are dependent on each other, so they won't all show up the first time you visit the updates center. Just get them all and keep going back until you don't see anything in the "High priority" area. Still. take a look in the optional area even then. You should start seeing language updates that aren't important, but you may see some .NET updates there too. Those really are important.

    I hope you can get IE working well enough to get access...
     
  15. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, adm...

    Pardon the intrusion, and I don't wish to supersede the other fine suggestions already put forth.

    If the issues display with all browsers, does the possibility exist that this might be an external and/or network problem? You might consider running the Speedtest routine to see if there might be something else causing your symptoms. Just a thought...
     
  16. AtlBo

    AtlBo Major Geek Extraordinaire

    No intrusion and hello Caliban...

    If the updates don't work, could this be a situation where reseting the connection from the box might be a good idea? I have reset a router before using the hairpin in the reset hole or whatever, but I don't recall the procedure. Perhaps if the procedure is called for, you or someone else might be able to assist adm with that or another idea. I'm almost at the end of the line for ideas other than to get into the nitty gritty details of the network adm is on, such as is he directly connected or using a usb adapter, etc.?
     
  17. Caliban

    Caliban I don't need no steenkin' title!

    Greetings, AtlBo...

    Short answer: yes. Good idea - sometimes a router reset does wonders for problematic connections. Without knowing the router specifics, maybe a simple modem/router 'power down / wait 30 seconds or so / power up' sequence will suffice. Certainly couldn't hurt...
     
  18. adm

    adm Private E-2

    yes there was quite a few .net updates all security updates so i installed them i shall see how it goes
     
  19. AtlBo

    AtlBo Major Geek Extraordinaire

    OK...hope it helps at least. Based on my experience, I guess I would say it could only be a plus to have the updates. I know they call them security updates, but I have often wondered just how many fixes might be in those...
     
  20. cipher

    cipher Major Geek Extraordinaire

    The answer to one question may have got lost in the shuffle:
    Wired or wireless?

    And along with that: If wireless any change to location of router or machine, distance to machine, or new cabling?
    Same for wired: any recent changes, distance/cables?

    Every connection is snug?
     
  21. adm

    adm Private E-2

    wireless and no changes have been made.
    i have noticed when i go to a website in the box just above the start button instead of the page address of the site i clicked on it shows sending request then quickly says waiting for (unknown address) then finally the site i clicked on appears
     
  22. cipher

    cipher Major Geek Extraordinaire

    What DNS servers are you using? Maybe a change, for testing, to google's server at 8.8.8.8 would be worth a try...

    Also, maybe flush DNS:

    From a command prompt Type ipconfig /flushdns
     
  23. jconstan

    jconstan MajorGeek

    Try running IE without any plug-ins. If you have a misbehaving active-x control, it can give you those kinds of symptoms.
     
  24. adm

    adm Private E-2

    how would i go about this ?
     
  25. adm

    adm Private E-2

    Tried this and still the same i dont know what the problem is it was fine a week ago
     
  26. AtlBo

    AtlBo Major Geek Extraordinaire

    adm...

    1. Is your machine a laptop or desktop?
    2. Do you use a USB dongle adapter (looks like a USB memory stick on a string with the USB wire and then the USB port connector) or is the network card built into the machine?
    3. Do you have other computers on this network?
     
  27. adm

    adm Private E-2

    answers to your questions

    No
     
  28. Nick T

    Nick T MajorGeek

    Have you tried to just reset IE ?? You see, I had this problem and I tried all the solutions named here, and I simply powered down and left my PC off for an hour and when I booted on it worked fine. I also had a PC with this problem before, and it was my RAM. I changed it and all worked great.
     
  29. AtlBo

    AtlBo Major Geek Extraordinaire

    I was going to suggest connecting the USB network adapter to another PC on the network if you had one (adapter I mean).

    You didn't mention here

    if you are a wired connection or wireless. Just trying to nail down if it's a network card problem or something else...

    Just for the record, would you be willing to download and run Firefox to see if a new installation of a browser performs like it should? If not, safe to say we could eliminate the browser as the problem, since you're having it on both IE and Google Chrome so far. If you already have Firefox, you could go with Opera...

    Nick T is on the money that it could be almost time to run some hardware checks. One other question here...is the poor performance happening in other programs besides browsers? We could get close to identifying the network card or router if not...
     
  30. AtlBo

    AtlBo Major Geek Extraordinaire

    I was going to suggest connecting the USB network adapter to another PC on the network if you had one.

    You didn't mention here

    if you are a wired connection or wireless. Just trying to nail down if it's a network card problem or something else...

    Just for the record, would you be willing to download and run Firefox to see if a new installation of a browser performs like it should? If it does not run well, either, safe to say we could eliminate the browser as the problem, since you're having it on both IE and Google Chrome so far. If you already have Firefox, you could go with Opera...

    I Nick T is on the money that it could be almost time to run some hardware checks. One other question here...is the poor performance happening in other programs besides browsers? We could get close to identifying the network card or router if not...
     
  31. AtlBo

    AtlBo Major Geek Extraordinaire

    I was going to suggest connecting the USB network adapter to another PC on the network if you had one.

    You didn't mention here

    if you are a wired connection or wireless. Just trying to nail down if it's a network card problem or something else...

    Just for the record, would you be willing to download and run Firefox to see if a new installation of a browser performs like it should? If it does not run well, either, safe to say we could eliminate the browser as the problem, since you're having it on both IE and Google Chrome so far. If you already have Firefox, you could go with Opera...

    Nick T is on the money that it could be almost time to run some hardware checks. One other question here...is the poor performance happening in other programs besides browsers? We could get close to identifying the network card or router if not...
     
  32. Nick T

    Nick T MajorGeek

    Try this, go to Start, click Run, and type in , sfc /scannow, then hit ok.
     
  33. cipher

    cipher Major Geek Extraordinaire

  34. adm

    adm Private E-2

    Wireless and yes i have tried firefox and its the same thing
    It is only the browsers otherwise everything is fine
     
  35. jconstan

    jconstan MajorGeek

    Your are at a point now with all that you have done you still don't know if its the wireless device, the pc or the router.

    Can you attach the pc to the router via a long network cable? If it works then you know its something to do with the wireless connection. If not then continue troubleshooting with the system wired.
     
  36. AtlBo

    AtlBo Major Geek Extraordinaire

    I am leaning toward a network card or router problem.

    Have you tried resetting your router? Unplug it from the wall and wait for a minute or so, then replug it in. Wait until all the lights quick blinking and then check to see if your connection has improved...

    Try the below first, then after you reset the router, try it again...

    It would help if you could post the above results...

    Also, one other question about browsers...have you been getting any redirects when using Internet Explorer? Nasty stuff those redirect viruses.

    The other thing is Task Manager. Might be a good idea to open it, click on the Processes tab, sort by CPU, and then click on a link with a heavy page. Watch task manager and see what goes to the top of the list and how much processor it uses. Also, you could sort the Memory column to see which programs are hogging memory...
     
    Last edited: Jan 7, 2013
  37. cipher

    cipher Major Geek Extraordinaire

    [QUOTE:]
    Originally Posted by adm http://forums.majorgeeks.com/images/buttons/viewpost.gif
    Other questions would include:

    How do you connect to the internet? Broadband or dialup or DSL?

    Wired or wireless for this computer?

    OS? Browser?

    [/QUOTE:]

    Minor nit, but you attributed my questions to AtlBo. I think proper attribution helps with the flow of this...
     
  38. adm

    adm Private E-2

    i have reset my router and tried everything suggested but still the same
     
  39. adm

    adm Private E-2

    ......

     
  40. jconstan

    jconstan MajorGeek

    Did you connect your machine to the router with a wire? Results?
     
  41. adm

    adm Private E-2

    yes i use a ethernet cable
     
  42. AtlBo

    AtlBo Major Geek Extraordinaire

    This reminds me of the old days 8-15 or whatever years ago with IE...

    Can't remember if it was 4 that was difficult...dial up...oh yes those were the days...
     
  43. theefool

    theefool Geekified

    If you have a modem, have you tried to bypass the router, and direct connect to the modem? Not sure if this was suggested or not. Though, if the modem is the router, then, i'd ask what the ping times to majorgeeks.com were. Mine are linked.
     

    Attached Files:

  44. adm

    adm Private E-2

    phoneline>router>pc
     
  45. Caliban

    Caliban I don't need no steenkin' title!

    Good evening...

    Just wanted to throw a couple of more questions in:

    1. You mentioned that this is a fresh XP install - did you also reinstall updated device drivers, especially those for your network device(s)?

    2. In the same vein, have you tried booting into Safe Mode w/Networking to see if your symptoms change?

    I am also interested in theefool's ping query, as well as any of the aforementioned Speedtest.net results.
     
  46. adm

    adm Private E-2

    .......
     
  47. adm

    adm Private E-2

    the speedtest results came up as
    ping 46ms
    download speed 8.72mbps
    upload speed 0.34mbps
     
  48. Caliban

    Caliban I don't need no steenkin' title!

    Well, you've got better ping/speeds than I have, so I've got to assume that your externals are ok...now, how about those drivers/Safe Mode questions?
     
  49. AtlBo

    AtlBo Major Geek Extraordinaire

    Geeks ping...avg 67
     

    Attached Files:

  50. Caliban

    Caliban I don't need no steenkin' title!

    My apologies, adm: I now see your answers in the quote box. Do try the Safe Mode w/Networking when you get a chance which might give us some more info...

    @AtlBo: pretty slow ping times there - you still on dial-up? AOL? :-D
     

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