Trojan ALureon.A

Welcome to Major Geeks!

Please reboot your PC in safe boot mode and then see if you can get TDSSkiller to complete a scan. Attach the log if it runs.

Do the below no matter whether TDSSkiller runs or not?

Please do the below so that we can boot to System Recovery Options to run a scan.

For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Use the arrow keys to select the Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account an click Next.

On the System Recovery Options menu you will get the following options:

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)

 

You're welcome.

Okay I will be around later in the evening tomorrow

 

Okay let's try Hitman first. Run it again and this time allow it to fix the Alureon infection and the Win64/Bootkit that it reported. Then immediately reboot your PC. After reboot, run a new scan with Hitman Pro and attach the new log. And then also see if TDSSKiller will run,

 

It created one right where the procedure stated.... in your root folder. In fact two logs are probably there. Just do the below which will automatically put them into MGlogs.zip


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay see if you can delete the below file:

C:\Windows\svchost.exe

ONLY delete this one located in the C:\Windows folder!!!!!!!
Do not attempt to delete any others.

Let me know if you can get this file deleted or not.

 

Yes reboot your PC and make sure that file does not come back.

Also tell me how everything is working? If the file does not come back and everything is working okay, I will give you final instructions.

 

Excellent!

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome.

Not necessary but if you reall want, you can purchase some Geekwear >> http://www.jinx.com/shop/coll/friends/partner/majorgeeks/

And spread the good word!

 

You're welcome. Surf safely!