Trojans found by AVG....

Discussion in 'Malware Help (A Specialist Will Reply)' started by B. Curry, May 27, 2013.

  1. B. Curry

    B. Curry Private E-2

    OS Windows 8


    Trojans were found by AVG, but not by any of the Malware removal tools?

    I started my computer and a AVG popup stated that it found:

    "";"Trojan horse Agent4.AQLZ, C:\Windows\System32\shdocvw.dll";"Cannot be cleaned
    Remove manually"


    Another:
    "";"Trojan horse Agent4.AQLZ, C:\Windows\explorer.exe (1404)";"Secured"

    Another:
    "";"Trojan horse Agent4.AQLZ, C:\Windows\WinSxS\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.2.9200.16550_none_405b07519595a4e6\shdocvw.dll";"Secured"
     

    Attached Files:

    Last edited: May 27, 2013
    B. Curry, May 27, 2013
    #1
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not finding any malware in your logs. AVG is probably giving you false positives. What issues are you having?
     
    TimW, May 27, 2013
    #2
  3. B. Curry

    B. Curry Private E-2

    None that I can recall or that I've notice. Only the annoying pop-up warning from AVG, that scared the daylight out of me about a Trojan. It didn't pop-up when I started the notebook today. I checked Avg
    and these are still showing, one is in the vault and the other can't be removed?


    Trojan horse Agent4.AQLZ, C:\Windows\WinSxS\amd64_microsoft-windows-shdocvw_31bf3856ad364e35_6.2.9200.16550_none_405b07519595a4e6\shdocvw.dll is in the virus vault, and "";"Trojan horse Agent4.AQLZ, C:\Windows\System32\shdocvw.dll";"Cannot be cleaned
    Remove manually". It is still showing a link to remove it manually, but that link will not open.

    Then again that link may not be a link, but just a underline of the words remove manually.
     
    Last edited: May 27, 2013
    B. Curry, May 27, 2013
    #3
  4. B. Curry

    B. Curry Private E-2

    Thanks Tim!! AVG has confirm that it's indeed a false positive. There's an update already available.:tas
     
    B. Curry, May 27, 2013
    #4
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know. Safe surfing. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work thru the below link


    Malware removal from a National Chain = $149
    Malware removal from MajorGeeks = $0
     
    TimW, May 28, 2013
    #5

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