Patched

Discussion in 'Malware Help (A Specialist Will Reply)' started by mmello, May 8, 2013.

  1. mmello

    mmello Private E-2

    I've done all the steps requested, but AVG still finds patched A trojan. Attached are the logs. Please help me to get rid of this bad element :):-D
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please do the below so that we can boot to System Recovery Options to run a scan. There will be two options to choose from. One if you do not have your Windows 7 boot DVD and another when you have your DVD.

    For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Option1: Enter System Recovery Options from the Advanced Boot Options:

    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.

    Option2: Enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Select US as the keyboard language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
      Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this file to your next reply. (See: How to attach)






    We need some additional information so that we can replace an infected system file.

    Boot to System Recovery Options and run FRST again.
    Type the below bolded text in the edit box after "Search:".

    services.exe

    Then click the Search button.

    It will make a log (Search.txt) on the flash drive. Please attach this log to your next reply.
     
  3. mmello

    mmello Private E-2

    Thanks for your help! Here is the attachment!
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    We need some additional information so that we can replace an infected system file.

    Boot to System Recovery Options and run FRST again.
    Type the below bolded text in the edit box after "Search:".

    services.exe

    Then click the Search button.

    It will make a log (Search.txt) on the flash drive. Please attach this log to your next reply.
     
  5. mmello

    mmello Private E-2

    Sorry! forgot to attach!
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Save fixlist.txt to your flash drive.

    • You should now have both fixlist.txt and FRST.exe on your flash drive.

    Now reboot back into the System Recovery Options as you did previously.
    Run FRST and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (See how to attach)

    Now boot into normal Windows can continue with the below.

    Running MGTools.
     

    Attached Files:

  7. mmello

    mmello Private E-2

    I've done it but when I booted I got blue screen, and windows didn't come back. I had to run a restore ion order to start it up!:cry
     

    Attached Files:

  8. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  9. mmello

    mmello Private E-2

    I'm running it, but it is stuck on finding copies of actxprxy.dll is it normal?
     
  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Thats a system file. I suggest you post in the software forum for further assistance.
     
  11. mmello

    mmello Private E-2

    I think it is just going slow, now it is finding another file cngaudit.dll let's wait to see if it finishes, hopefully will!
     
  12. mmello

    mmello Private E-2

    Is the software forum here on this site?
     
  13. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  14. mmello

    mmello Private E-2

    It generated the zip.
     

    Attached Files:

  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    It did not run to completion. Again, I suggest you post in the software forum.
     
  16. mmello

    mmello Private E-2

    I Did, but no luck...
     
  17. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Tim there is still malware to remove. You did not get the sevices.exe file replace. You had an error in your fix.

    Also there is much junk shown in Hitman to remove. You should at least run JRT and then rerun Hitman.
     
  18. mmello

    mmello Private E-2

    1- how do I remove the junk shown on hitman?
    2- If there was an error on the fix, what should I do?
    3- Mgtools doesnt complete to scan I've tried all that the softaware guys told me to do. any other way around?
     
  19. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    We need some additional information so that we can replace an infected system file.

    Boot to System Recovery Options and run FRST again.
    Type the below bolded text in the edit box after "Search:".

    services.exe

    Then click the Search button.

    It will make a log (Search.txt) on the flash drive. Please attach this log to your next reply.

    Also rerun Hitman and attach that log as well.

    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.
     
  20. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You already have this Tim. See Message # 5.
     
  21. mmello

    mmello Private E-2

    Here they are
     

    Attached Files:

  22. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rescan with HitmanPro, when it finds services.exe - Virus, allow it to Replace by clicking the down arrow next to the detection and choosing Replace.
    Choose to Delete these files if they are detected:
    Potential Unwanted Programs _________________________________________________

    HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}\ (Babylon)
    HKLM\SOFTWARE\Classes\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}\ (Delta Search)
    HKLM\SOFTWARE\Classes\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}\ (Funmoods)
    HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}\ (Babylon)
    HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{C26644C4-2A12-4CA6-8F2E-0EDE6CF018F3}\ (Delta Search)
    HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{EA28B360-05E0-4F93-8150-02891F1D8D3C}\ (Funmoods)
    HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{80922ee0-8a76-46ae-95d5-bd3c3fe0708d}\ (Yontoo)
    HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}\ (Yontoo)
    HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}\ (Yontoo)
    HKLM\SOFTWARE\Wow6432Node\DataMngr\ (SearchQU)
    HKU\S-1-5-21-3418199689-2493536462-2038412875-1000\Software\DataMngr\ (SearchQU)
    HKU\S-1-5-21-3418199689-2493536462-2038412875-1000\Software\delta LTD\ (Delta Search)
    HKU\S-1-5-21-3418199689-2493536462-2038412875-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975} (Claro)
    HKU\S-1-5-21-3418199689-2493536462-2038412875-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}\ (Yontoo)
    HKU\S-1-5-21-3418199689-2493536462-2038412875-1000_Classes\Wow6432Node\CLSID\{80922ee0-8a76-46ae-95d5-bd3c3fe0708d}\ (Yontoo)
    Ignore all other detections.
    Afterwards, click the Next button.
    HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

    Now rescan with Hitman and attach the new log.
     
  23. mmello

    mmello Private E-2

    Here is the last scan after it failed to replace the file
     

    Attached Files:

  24. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Crap.

    Please download ComboFix to your desktop. Do not run it.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    ClearJavaCache::
    KILLALL::
    
    FCopy::C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe|C:\Windows\System32\services.exe
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now attach the log from Combo> C:\ComboFix.txt
     
  25. mmello

    mmello Private E-2

    Combofix is running for 2 days now and is on completed stage 50... it takes forever to go to the next step...
     
  26. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Shut it down and reboot. See if it made a log, if not, run it and get me the log.
     
  27. mmello

    mmello Private E-2

    After 3 days, finally the log!
     

    Attached Files:

  28. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I don't know why it didn't fix it. Let's try again.

    * Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
    If it is not on your Desktop, the below will not work.
    * Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    * If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    * Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):
    Code:
    ClearJavaCache::
    KILLALL::
    
    FCopy::C:\Windows\winsxs\amd64_microsoft-windows-s..s-servicecontroller_31bf3856ad364e35_6.1.7600.16385_none_2b54b20ee6fa07b1\services.exe|C:\Windows\System32\services.exe
    
    
    * Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    * At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    * You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    If it asks you to overide the previous file with the same name, click YES.
    * Now use your mouse to drag CFscript.txt on top of ComboFix.exe
    http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
    * Follow the prompts.
    * When it finishes, a log will be produced named c:\combofix.txt
    * I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Note: If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now attach the new C:ComboFix.txt
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds