My computer hacked, need help!

Uninstall the below:

• BrowserDefender
• Snap.Do

Are you set up to use proxy server right now?

If not have Hitman fix this entry:

• Repairs

http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these 3 detections:

• [RUN][SUSP PATH] HKCU\[...]\Run : Browser Infrastructure Helper (C:\Users\erterew\AppData\Local\Smartbar\Application\SnapDo.exe startup [7][x]) -> FOUND
• [RUN][SUSP PATH] HKCU\[...]\Run : Viber ("C:\Users\erterew\AppData\Local\Viber\Viber.exe" StartMinimized [-][x]) -> FOUND
• [RUN][SUSP PATH] HKUS\S-1-5-21-3267925385-1916018961-3372529439-1000\[...]\Run : Browser Infrastructure Helper (C:\Users\erterew\AppData\Local\Smartbar\Application\SnapDo.exe startup [7][x]) -> FOUND

Place a checkmark each of these items, leave the others unchecked.
Now press the Delete button.

and do you see this entry on the scheduled tasks tab?

• [V2][SUSP PATH] EPUpdater : C:\Users\erterew\AppData\Roaming\BABSOL~1\Shared\BabMaint.exe [-] -> FOUND

If so please fix it.

When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.





Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.snapdo.com/?publisher=SnapdoSoftonicYB&dpid=SnapdoSoftonicYB&co=MY&userid=c25a6204-cd61-42bc-8002-0926cea53d0f&searchtype=ds&q={searchTerms}&installDate=06/06/2013
• R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.snapdo.com/?publisher=SnapdoSoftonicYB&dpid=SnapdoSoftonicYB&co=MY&userid=c25a6204-cd61-42bc-8002-0926cea53d0f&searchtype=ds&q={searchTerms}&installDate=06/06/2013
• R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mixidj.delta-search.com/?affID=121124&babsrc=HP_ss&mntrId=4C7700FF0963AEC8
• R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snapdo.com/?publisher=SnapdoSoftonicYB&dpid=SnapdoSoftonicYB&co=MY&userid=c25a6204-cd61-42bc-8002-0926cea53d0f&searchtype=ds&q={searchTerms}&installDate=06/06/2013
• R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snapdo.com/?publisher=SnapdoSoftonicYB&dpid=SnapdoSoftonicYB&co=MY&userid=c25a6204-cd61-42bc-8002-0926cea53d0f&searchtype=ds&q={searchTerms}&installDate=06/06/2013
• O3 - Toolbar: Snap.Do - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)

After clicking Fix exit HJT.




Delete these if they show:

• C:\ProgramData\Babylon
• C:\ProgramData\BrowserDefender

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

Let us know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Re run Hitman once more and attach log.

 

You can ask about the renaming in the software forum.

How are things running malware wise, better now?

 

You are most welcome. Safe surfing!

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!