Virus removal

Welcome to Major Geeks!

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


R3 - URLSearchHook: (no name) - {D8278076-BC68-4484-9233-6E7F1628B56C} - (no file)
F2 - REG:system.ini: Shell=C:\PROGRA~3\l3ote.bat
O2 - BHO: Arcadesafari BHO - {adff4c9a-4f49-4a1f-8885-360e107b7938} - mscoree.dll (file missing)
O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1104\7.1.1104\TmBpIe32.dll (file missing)
O4 - HKCU\..\Run: [Microsoft] RUNDLL32.EXE C:\Users\Owner\AppData\Local\Microsoft\vlokdihd.dll,CryModuleGetMemoryInfo
O4 - HKCU\..\RunOnce: [Adobe CSS5.1 Manager] C:\Users\Owner\AppData\Local\daf24189-f685-46f5-a9cc-309a470811d4ad\dafffaccadad.exe
O4 - HKCU\..\Policies\Explorer\Run: [dafffaccadad] C:\Users\Owner\AppData\Local\daf24189-f685-46f5-a9cc-309a470811d4ad\dafffaccadad.exe
O4 - Startup: msconfig.lnk = C:\Windows\System32\rundll32.exe
O4 - Global Startup: MRI_DISABLED
O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1104\7.1.1104\TmBpIe32.dll (file missing)


After clicking Fix, exit HJT.

Now please run the below anti-rootkit tool from Malwarebytes.

http://blog.malwarebytes.org/news/2013/05/malwarebytes-anti-rootkit-beta-1-06/

Attach a log from the above.




Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe


:Files
C:\Users\Owner\AppData\Local\Microsoft\vlokdihd.dll
C:\$RECYCLE.BIN\S-1-5-18\$c8c61c99a0482bdc33665a720ca7dbbd\o
C:\$RECYCLE.BIN\S-1-5-21-3063873248-389594368-4162497393-1000\$c8c61c99a0482bdc33665a720ca7dbbd61c99a0482bdc33665a720ca7dbbd\o
C:\Users\Owner\mstsc.exe
C:\Users\Owner\AppData\Local\daf24189-f685-46f5-a9cc-309a470811d4ad\dafffaccadad.exe
C:\$RECYCLE.BIN\S-1-5-18\$c8c61c99a0482bdc33665a720ca7dbbd
C:\Users\Owner\AppData\Local\daf24189-f685-46f5-a9cc-309a470811d4ad
C:\Windows\tasks\Arcadesafari.job
C:\Windows\Tasks\{B294374C-558F-4DAF-842C-78618A2C7413}.job
C:\Windows\System32\Tasks\{B294374C-558F-4DAF-842C-78618A2C7413}
C:\$RECYCLE.BIN\S-1-5-18\$c8c61c99a0482bdc33665a720ca7dbbd\U\80000000.@
C:\$RECYCLE.BIN\S-1-5-18\$c8c61c99a0482bdc33665a720ca7dbbd\U
C:\$RECYCLE.BIN\S-1-5-18\$c8c61c99a0482bdc33665a720ca7dbbd
C:\ProgramData\Microsoft\Search\Data\Temp\usgthrsvc
C:\$Recycle.Bin\S-1-5-21-3063873248-389594368-4162497393-1000\$c8c61c99a0482bdc33665a720ca7dbbd
C:\Users\Owner\AppData\Local\daf24189-f685-46f5-a9cc-309a470811d4ad\dafffaccadad.exe
C:\Users\Owner\AppData\Local\Arcadesafari\ArcadesafariUpdater.exe
C:\PROGRA~3\eto3l.dat,FG00
C:\Program Files (x86)\Ask.com
C:\Users\Owner\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\msconfig.lnk
C:\ProgramData\l3ote.bat
C:\ProgramData\l3ote.js
C:\ProgramData\l3ote.pad
C:\ProgramData\l3ote.reg
C:\Users\Owner\AppData\Local\Temp\*.*

:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}]
[-HKEY_USERS\S-1-5-21-3063873248-389594368-4162497393-1000\SOFTWARE\Classes\CLSID\{FBEB8A05-BEEE-4442-804E-409D6C4515E9}\InprocServer32]
[-HKEY_USERS\S-1-5-21-3063873248-389594368-4162497393-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\dafffaccadad]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7E853D72-626A-48EC-A868-BA8D5E23E045}]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Adobe CSS5.1 Manager"=-
"Microsoft"=-

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Adobe CSS5.1 Manager"=-

[HKEY_USERS\S-1-5-21-3063873248-389594368-4162497393-1000\Software\Microsoft\Windows\CurrentVersion\run]
"Adobe CSS5.1 Manager"=-
"Microsoft"=-

[HKEY_USERS\S-1-5-21-3063873248-389594368-4162497393-1000\Software\Microsoft\Windows\CurrentVersion\runonce]
"Adobe CSS5.1 Manager"=-

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon]
"Shell"="explorer.exe"

[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{8c9ef753-beb6-4582-b653-93ac59274437}]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Uninstall the below very old versions of software:
Java 7 Update 9
Java(TM) 6 Update 35

Now install the current version of Sun Java from: Sun Java Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.


Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the Malwarebytes Anti-Rootkit log
• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Yes.

 

Okay now please complete the rest of my instructions. Some items will be redundant now that MBAR has removed some of the same items already.

 

Okay this looks much better. Now let's just double check to make sure all the junctions to Windows Defender have been fixed. Please run new scans with RogueKiller and Hitman Pro and attach the new logs. Just run scans. Do not fix anything unless requested.

 

Per the last logs that were attached, Avast was still running some process so it was never fully/properly uninstalled which could be part of the problem. Issues like this are more of a sign of problems with Windows or with the application installation itself. Uninstall Avast completely. And then also run the below:

Avast Software Uninstall Utility 7.0.0.0

Then reboot! DO NOT REINSTALL yet. Please do the below. I want to make sure nothing from it is still running.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below log:

• C:\MGlogs.zip

 

You're welcome.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
7. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
8. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!