Logs attached - BHO's and Ransomware

Uninstall the below conduit junk toolbar that ZoneAlarm stuck on your PC:
ZoneAlarm LTD Toolbar


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT2645238
O2 - BHO: HelloWorldBHO - {1C8501DD-5580-48AB-B25C-6D5DBE835A6A} - (no file)
O2 - BHO: Happy Lyrics - {59C0C5BD-2579-433A-BBB8-AFFD59642BAF} - C:\Program Files\HappyLyrics\hppylrc.dll (file missing)
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O23 - Service: WajamUpdater - Unknown owner - C:\Program Files\Wajam\Updater\WajamUpdater.exe (file missing)


After clicking Fix, exit HJT.


Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe


:Services
WajamUpdater

 
:Files
C:\Program Files\HappyLyrics
C:\Program Files\Wajam
C:\Documents and Settings\Louie\Local Settings\Temp\nsr89.tmp\lesstabs_1005_EN-2a81f48d.exe
C:\Documents and Settings\Louie\Local Settings\Temp\4C2AFD0D-2EA9-4C06-8B45-6DD341510CFE
C:\Documents and Settings\Louie\Local Settings\Temp\nsr89.tmp
C:\WINDOWS\Prefetch\LESSTABS_1005_EN-2A81F48D.EXE-0B2D851B.pf
C:\WINDOWS\Prefetch\LESSTABS_1005_EN-2A81F48D.EXE-0B2D851B.pf
C:\WINDOWS\Prefetch\HAPPYLYRICS_0506-BF58C4F0.EXE-0505F845.pf
C:\WINDOWS\Prefetch\HAPPYLYRICS_0506-BF58C4F0.EXE-0505F845.pf
C:\WINDOWS\Prefetch\HAPPYLYRICS_0506-BF58C4F0.EXE-0505F845.pf
C:\WINDOWS\Prefetch\HAPPYLYRICS_0506-BF58C4F0.EXE-0505F845.pf
C:\WINDOWS\Prefetch\FOODBUZZ_3105_EN-F5AB9B90.EXE-29F9C450.pf
C:\Documents and Settings\Louie\Local Settings\Application Data\TopArcadeHits
C:\Documents and Settings\Louie\Start Menu\Programs\TopArcadeHits
C:\WINDOWS\Tasks\Ad-Aware Update (Weekly).job
C:\Program Files\OApps
C:\WINDOWS\Temp\*.*
C:\Documents and Settings\Louie\Local Settings\Temp\*.*


:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1C8501DD-5580-48AB-B25C-6D5DBE835A6A}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{59C0C5BD-2579-433A-BBB8-AFFD59642BAF}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
"Tabs"="res://ieframe.dll/tabswelcome.htm"

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\priam_bho.DLL]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{1FAEE6D5-34F4-42AA-8025-3FD8F3EC4634}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A7A6995D-6EE1-4FD1-A258-49395D5BF99C}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\wajam.WajamBHO.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\wajam.WajamBHO]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wajam]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_WAJAMUPDATER]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\WajamUpdater]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\WajamUpdater]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_WAJAMUPDATER]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Eventlog\Application\WajamUpdater]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\WajamUpdater]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WAJAMUPDATER]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\WajamUpdater]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WajamUpdater]
[-HKEY_USERS\S-1-5-21-842925246-1425521274-839522115-1003\Software\Wajam]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
7. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work thru the below link:
   • How to Protect yourself from malware!

 

This is just AVG doing its job. There is nothing to worry about. The website has scripts that are deemed unsafe ( could be used to exploit security holes ). AVG blocked it. This is why you install protection software.

 

You're welcome.

There is a good chance it is due to the websites being visited and this would be how he picked it up to begin with. It was removed before. It only takes some people a few minutes to reinfect themselves by following the same previous bad habits. I cannot say that is the case for your friend or not, but when we finished, logs were clean.

Which browser is being used when this happen? Does it happen with Firefox, IE, and Chrome? Or only a particular one? Does it happen frequently or only when on a certain website?

 

Sometimes the easiest thing to do wih Firefox is to just reset it to defaults to get rid of any addons that may be the cause to the problem. See .>>Reset Firefox to Defaults

Actually Firefox was never really safer than IE. This was a false assertion. In the older days, it just was not worthwhile for the malware creators to hack Firefox or other browsers ( like Netscape in that time ). Compared to IE, no one used them so there was very little to gain. The security issues were all still there in the other browsers too. As Firefox grew in popularity ( and then Chrome later ) you still had lot's of people stating "use Firefox or use Chrome, they are safer". This was a false blanket of security and the malware creators quickly took advantage or all the people who falsely assumed they were safe just because the used these other browsers. It was now worthwhile to hack the other browsers because lots of people were using them.

In reality we have WAY more problems in the forum today (even for well over a year or two ) with Firefox and Google then we do with IE. And it is easier in most cases to remove infections from IE. For Firefox and Chrome, there are many instances where the only or fastest solution ir to just uninstall, delete folders, and then reinstall. And independent studies have actually showed IE10 to be safer. Example:

Internet Explorer 10 safer than Firefox, Chrome, Opera...etc

You have to compare apples to apples. That is if you are going to use current versions of Firefox or Chrome, you need to compare to current versions of IE. You cannot compare to IE6, 7, 8 or even 9 even though 9 is signicantly safer than the older counter parts.

Note: In the end, as noted in the How to protect yourself from malware link, it is the end user that is the first and last line of defense. I have older PCs with older version of IE6 running on them and I have to go out of my way and act totally irresponsible to get them infected. With even a little bit of security education, most people should be able to avoid quite a few of the malware issues that exist. The problem is that many people ignore quite alot of the tips that I gave in that link.

All good antivirus programs already look for keyloggers. Malwarebytes Anti-Malware specifically does too. You do have to be careful when interpreting results of tools like we use which is also why in some cases, we tell you not to change/delete anything on your own. There are many legit programs/processes or system modifications that could be flag as "potential problems" or may even be declared to definitely be infections when they are not. This can be due to the legit operations that a program could perform ( like accessing/modify the registry ). Example: even MGtools.exe is flagged by most if not all antivirus programs as malware or a potential problem. Obviously this is incorrect. MGtools could flag all the protection programs to be problems for the exact same reasons.