FBI virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by Brett928g, Jul 18, 2013.

  1. Brett928g

    Brett928g Private E-2

    please help with a fix list
     

    Attached Files:

    Brett928g, Jul 18, 2013
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Your log does not show signs of this infection.

    Are you able to boot normal boot mode? How about safe boot mode?
     
    chaslang, Jul 18, 2013
    #2
  3. Brett928g

    Brett928g Private E-2

    I did the dell safe backup and restore but now it asks for a username and password
     
    Brett928g, Jul 19, 2013
    #3
  4. Brett928g

    Brett928g Private E-2

    I guess to answer your question NO it won't boot either way
     
    Brett928g, Jul 19, 2013
    #4
  5. Brett928g

    Brett928g Private E-2

    Help please

    Blue screen says check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption and then restart your computer


    Technical information

    *** stop: 0x0000007B (0xFFFFF880009A97E8,0xFFFFFFFFC000000D,0x0000000000000000,0x0000000000000000)


    This all started when I got the FBI virus and tried to remove with hitman pro kickstart
     
    Brett928g, Jul 19, 2013
    #5
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Help please

    I merged this thread back with your first thread. Please keep all posts about this particular computer and current problems in one thread.

    It would have been a good idea to tell us that you did this to begin with. This probably explains why I do not see the infection in your logs. The problem is that I do not know what else you removed with Hitman. Hitman can list lots of things that are not problems. Removing the wrong thing can result in unbootable PCs!!! And based on your FRST log, you probably had other issues on top of FBI MoneyPak.

    Let's try the below.


    Download this >> View attachment fixlist.txt


    Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.
    Now reboot back into the System Recovery Options as you did previously.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (See how to attach)

    Now see if you can boot into normal Windows.
     
    chaslang, Jul 19, 2013
    #6
  7. Brett928g

    Brett928g Private E-2

    when i click on fix it says No fixlist.txt found the fixlist.txt should be made and saved in the same directory the tool is located
     
    Brett928g, Jul 19, 2013
    #7
  8. Brett928g

    Brett928g Private E-2

    nevermind im an idiot
     
    Brett928g, Jul 19, 2013
    #8
  9. Brett928g

    Brett928g Private E-2

    here is the fixlog
     

    Attached Files:

    Brett928g, Jul 19, 2013
    #9
  10. Brett928g

    Brett928g Private E-2

    seems to be working now thankyou so much
     
    Brett928g, Jul 19, 2013
    #10
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    chaslang, Jul 20, 2013
    #11

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