Malware Corruption

Discussion in 'Malware Help (A Specialist Will Reply)' started by jooools, Jul 28, 2013.

  1. jooools

    jooools Private E-2

    Hi

    I am running Vista Home premium (sp1) 32 bit on my laptop and have several problems;

    1) Cannot boot into safe mode
    2) Cannot access firewall or security centre
    3) cannot access network discovery or printer sharing (specified service does not exist..)

    I think it may stem from a recent ransomware/malware infection which I thought I had cured by doing a system restore however I think it may have left a legacy of corrupted registry files causing the above problems.

    I ran the disk checker which detected some registry file errors that could not be repaired.


    I would be grateful for any assistance

    many thanks
     
    jooools, Jul 28, 2013
    #1
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    http://img827.imageshack.us/img827/1263/frst.gif For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    • Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
     
    Kestrel13!, Jul 28, 2013
    #2
  3. jooools

    jooools Private E-2

    Thanks for your response - please find the file attached
     

    Attached Files:

    jooools, Jul 29, 2013
    #3
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Attached is fixlist.txt
    • Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST.exe on your flash drive.

    Now re-enter System Recovery Options.
    Run FRST and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (How to attach)

    Are you now able to get thru our malware removal procedures? READ & RUN ME FIRST. Malware Removal Guide
     

    Attached Files:

    Kestrel13!, Jul 29, 2013
    #4
  5. jooools

    jooools Private E-2

    OK here's the fixlog
     

    Attached Files:

    jooools, Jul 29, 2013
    #5
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Have a look at my previous post (I added it afterwards... to see what you can run of the R&R) Post logs once ready.
     
    Kestrel13!, Jul 29, 2013
    #6
  7. jooools

    jooools Private E-2

    Hi - here are the logs. Problems still there unfortunately
     
    jooools, Jul 29, 2013
    #7
  8. jooools

    jooools Private E-2

    sorry the links didn't work earlier
     

    Attached Files:

    jooools, Jul 29, 2013
    #8
  9. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Re run Hitman and have it delete Potential Unwanted Programs.

    C:\ProgramData\kjhy64.txt

    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.

    After reboot, check to see if your firewall is working.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
    Kestrel13!, Jul 30, 2013
    #9
  10. jooools

    jooools Private E-2

    seems the problem is still there with the firewall and network discovery

    :confused

    here is the latest mglog
     

    Attached Files:

    jooools, Jul 30, 2013
    #10
  11. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please download the following files to your desktop:

    BFE.reg

    MpsSvc.reg

    • Now please click Start, and type regedit into the search box.
    • You should see a regedit.exe and icon appear in the Programs area of the Start Menu.
    • Right click on regedit.exe and select Run As Administrator
    • Then in the Registry Editor menu click File and select Import.
    • Navigate to the BFE.reg file saved to your Desktop and double click it. Allow it to be added to the registry. Repeat this for the MpsSvc.reg file.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Jul 30, 2013
    #11
  12. jooools

    jooools Private E-2

    OK, thanks - here is the log
     

    Attached Files:

    jooools, Jul 31, 2013
    #12
  13. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.



    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now boot into safe mode and run the Windows Repair again.
    Boot back into normal mode... Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Jul 31, 2013
    #13
  14. jooools

    jooools Private E-2

    Hi - registry values successfuly added. Cannot boot into safe mode however. No access to windows firewall either but network discovery and printer sharing now accessible. :)

    Latest log attached

    thanks
     

    Attached Files:

    jooools, Jul 31, 2013
    #14
  15. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Sorry about the delay. I am currently in the middle of moving house.

    Before we continue, you need to use MSCONFIG to put the machine into normal start up mode.
    What exact errors do you get?

    Download Cleano 0.61

    Download it to your desktop, Right click the cleano.exe file and run as admin > and place check marks in the boxes as follows (click on link below to see image)

    View attachment 148092
    Click clean now and exit the program.

    Press start and type services.msc and bring up the list. Scroll down to "Base Filtering Engine" - right click and try and start the service, let me know what occurs.

    Same for "Windows Firewall" service, try the same and let me know.
     
    Kestrel13!, Aug 2, 2013
    #15
  16. jooools

    jooools Private E-2

    Hey, no problem - hope the move is going well.

    Ran the cleaner and checked normal startup.

    Windows can't start the firewall service and I got the following error with the base filtering engine ..

    Windows could not start the base filtering service on local computer

    error 1075 the dependency service does not exist or has been marked for deletion
     
    jooools, Aug 2, 2013
    #16
  17. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Uninstall avg for now please. Do not reinstall it yet.

    Please download the following files to your desktop.

    BITS.reg

    wuaserv.reg

    wscsvc.reg



    • Now please click Start, and type regedit into the search box.
    • You should see a regedit.exe and icon appear in the Programs area of the Start Menu.
    • Right click on regedit.exe and select Run As Administrator
    • Then in the Registry Editor menu click File and select Import.
    • Navigate to the BITS.reg file saved to your Desktop and double click it. Allow it to be added to the registry. Repeat this for the other two.


    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.

    After reboot, check to see if your firewall is working.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Aug 3, 2013
    #17
  18. jooools

    jooools Private E-2

    All done however still getting the following message;
    "Windows cannot start the windows firewall service"

    log attached

    thanks
     

    Attached Files:

    jooools, Aug 4, 2013
    #18
  19. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hello there. I have asked for a little assistance with your thread, so if there's a delay at all, that's all it is. I'm seeking advices.

    I want you to re run this:

    Now reboot he machine, and re run the Windows Repair again.
    Run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.
     
    Kestrel13!, Aug 5, 2013
    #19
  20. jooools

    jooools Private E-2

    OK all done, new log attached
     

    Attached Files:

    jooools, Aug 7, 2013
    #20
  21. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    There are some new problems here since 7/31. You need to make sure that you are not doing anything except what is requested. That means do not download, install, update, modify/change anything unless we request it.


    Uninstall the below software:
    hosts2
    Java(TM) 6 Update 20
    MagniPic
    PrivitizeVPN
    Simple Adblock


    Now install the current version of Sun Java from: Sun Java Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.


    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:


    O2 - BHO: CrossriderApp0036928 - {11111111-1111-1111-1111-110311691128} - C:\Program Files\hosts2\hosts2-bho.dll
    O2 - BHO: MagniPic - {360C1848-75BC-0D9F-364C-1E6309FD6A72} - C:\ProgramData\MagniPic\51f920fb1eab7.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: SimpleAdblock Class - {FFCB3198-32F3-4E8B-9539-4324694ED664} - C:\Program Files\Common Files\Simple Adblock\SimpleAdblock.dll
    O4 - HKLM\..\Run: [PrivitizeVPN] C:\Program Files\PrivitizeVPN\PrivitizeVPN.exe /autorun
    O20 - AppInit_DLLs: c:\progra~1\google\google~1\goec62~1.dll c:\progra~1\magnipic\assist~1.dll

    After clicking Fix, exit HJT.


    Please download OTM by Old Timer and save it to your Desktop.
    • Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
explorer.exe


:Files
C:\Users\Jools & Denise\AppData\Local\Updater36928
C:\ProgramData\InstallMate
C:\ProgramData\MagniPic
C:\ProgramData\StarApp
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MagniPic
C:\Program Files\hosts2
C:\Program Files\MagniPic
C:\Program Files\PrivitizeVPN
C:\Program Files\Common Files\Simple Adblock
C:\Windows\Temp\*.*
C:\Users\Jools & Denise\AppData\Local\Temp\*.*
 
:Reg
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WinDefend]
"DisplayName"="@%ProgramFiles%\\Windows Defender\\MsMpRes.dll,-103"
"ErrorControl"=dword:00000001
"Group"="COM Infrastructure"
"ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
  00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
  6b,00,20,00,73,00,65,00,63,00,73,00,76,00,63,00,73,00,00,00
"Start"=dword:00000002
"Type"=dword:00000020
"Description"="@%ProgramFiles%\\Windows Defender\\MsMpRes.dll,-3068"
"DependOnService"=hex(7):52,00,70,00,63,00,53,00,73,00,00,00,00,00
"ObjectName"="LocalSystem"
"ServiceSidType"=dword:00000001
"RequiredPrivileges"=hex(7):53,00,65,00,49,00,6d,00,70,00,65,00,72,00,73,00,6f,\
  00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,\
  65,00,00,00,53,00,65,00,42,00,61,00,63,00,6b,00,75,00,70,00,50,00,72,00,69,\
  00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,52,00,65,00,73,00,\
  74,00,6f,00,72,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\
  00,00,00,53,00,65,00,44,00,65,00,62,00,75,00,67,00,50,00,72,00,69,00,76,00,\
  69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,68,00,61,00,6e,00,67,\
  00,65,00,4e,00,6f,00,74,00,69,00,66,00,79,00,50,00,72,00,69,00,76,00,69,00,\
  6c,00,65,00,67,00,65,00,00,00,53,00,65,00,53,00,65,00,63,00,75,00,72,00,69,\
  00,74,00,79,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,\
  00,00
"FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
  00,01,00,00,00,60,ea,00,00,01,00,00,00,60,ea,00,00,00,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WinDefend\Parameters]
"ServiceDllUnloadOnStop"=dword:00000001
"ServiceDll"=hex(2):25,00,50,00,72,00,6f,00,67,00,72,00,61,00,6d,00,46,00,69,\
  00,6c,00,65,00,73,00,25,00,5c,00,57,00,69,00,6e,00,64,00,6f,00,77,00,73,00,\
  20,00,44,00,65,00,66,00,65,00,6e,00,64,00,65,00,72,00,5c,00,6d,00,70,00,73,\
  00,76,00,63,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\WinDefend\Security]
"Security"=hex:01,00,14,80,04,01,00,00,10,01,00,00,14,00,00,00,30,00,00,00,02,\
  00,1c,00,01,00,00,00,02,80,14,00,ff,01,0f,00,01,01,00,00,00,00,00,01,00,00,\
  00,00,02,00,d4,00,07,00,00,00,00,00,28,00,ff,01,0f,00,01,06,00,00,00,00,00,\
  05,50,00,00,00,b5,89,fb,38,19,84,c2,cb,5c,6c,23,6d,57,00,77,6e,c0,02,64,87,\
  00,0b,28,00,00,00,00,10,01,06,00,00,00,00,00,05,50,00,00,00,b5,89,fb,38,19,\
  84,c2,cb,5c,6c,23,6d,57,00,77,6e,c0,02,64,87,00,00,14,00,fd,01,02,00,01,01,\
  00,00,00,00,00,05,12,00,00,00,00,00,18,00,ff,01,0f,00,01,02,00,00,00,00,00,\
  05,20,00,00,00,20,02,00,00,00,00,14,00,9d,01,02,00,01,01,00,00,00,00,00,05,\
  04,00,00,00,00,00,14,00,8d,01,02,00,01,01,00,00,00,00,00,05,06,00,00,00,00,\
  00,28,00,15,00,00,00,01,06,00,00,00,00,00,05,50,00,00,00,49,59,9d,77,91,56,\
  e5,55,dc,f4,e2,0e,a7,8b,eb,ca,7b,42,13,56,01,01,00,00,00,00,00,05,12,00,00,\
  00,01,01,00,00,00,00,00,05,12,00,00,00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{11111111-1111-1111-1111-110311691128}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{360C1848-75BC-0D9F-364C-1E6309FD6A72}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FFCB3198-32F3-4E8B-9539-4324694ED664}]
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"="c:\progra~1\google\google~1\goec62~1.dll"
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"PrivitizeVPN"=-
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.


    Now please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista, Win7, or Win8, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

    Now attach the below logs:

    • the C:\_OTM\MovedFiles log
    • the JRT.TXTlog
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    chaslang, Aug 7, 2013
    #21
  22. jooools

    jooools Private E-2

    Sorry for the delay - have been away.

    have uninstalled listed progs and installed Java

    Hijack this only detected 1 of the entries you listed , which was deleted

    OTM Log attached

    I disable malwarebytes (no AVG) but couldn't get JRT to run fully

    The MGlogs.zip is attached.

    Still seems to be a problem with not being able to start in safe mode and cannot start windows firewall but networking to printer etc. is now fine
     

    Attached Files:

    jooools, Aug 14, 2013
    #22
  23. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on. Also make sure that you follow instructions exactly and save this to your Desktop. Kestrel13! asked you to run this previously yet your logs do not show it on you desktop.


    Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.
    • Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
    • Now select the Start Repairs tab.
    • The click the Start button.
    • Create a System Restore point if prompted.
    • On the next screen, click the Unselect All button to first deselect all repairs.
    • Now select the following repair options:
      • Reset Registry Permissions
      • Reset File Permissions
      • Register System Files
      • Repair WMI
      • Repair Windows Firewall
      • Remove Policies Set By Infections
      • Repair Winsock & DNS Cache
      • Repair Proxy Settings
      • Repair Windows Updates
      • Set Windows Services To Default Startup
    • Now on the lower right side check the box to Restart/Shutdown System When Finished
    • Then make sure the Restart System radio button is enabled.
    • Shutdown any other programs that you are running now before continuing.
    • Now click the Start button.
    • Be patient while the tool repairs the selected items.
    • It should reboot automatically when finished.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
    chaslang, Aug 14, 2013
    #23
  24. jooools

    jooools Private E-2

    At least 2 problems remaining - cannot boot into safe mode and cannot start windows firewall.

    Latest log attached.

    Thanks
     

    Attached Files:

    jooools, Aug 15, 2013
    #24
  25. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    When you try to boot in safe mode, exactly what happens? How far do you get?

    Have you tried to manually start the windows firewall? What error messages ( exactly ) do you get?

    Please download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

    Run MGtools.exe ( Note: If using Vista, Win7, or Win8, make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

    Now attach the below logs:
    • C:\MGlogs.zip
     
    chaslang, Aug 17, 2013
    #25

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