When I run RogueKiller I get bluescreen of death in the middle of scan

When I run RogueKiller my computer crashes and I get a bluescreen., I am running Windows XP on a Dell Latitude D620. I have two partitions. I used the error reporting service for Microsoft and this linked me to a message that attributed the issue to a driver.

Attached is an image of the blue screen of death message. It attributes the problem to a driver connected to my Sygate firewall.

Also attached are the logs from MGTools.

I don't trust what is going on here with the Sygate driver. I did a search to see if other people have had issues with Sygate firewall drivers conflicting with RogueKiller. I didn't find any instances other people having this problem.

I have also had various processes eating up too much memory on my CPU.

Norton caught this process using up too much memory:
c:\program files\java\jre7\bin\jqs.exe

Norton caught this process using up too much memory:
c:\program files\mozilla firefox\plugin-container.exe

Also, Norton caught this process also using up too much memory:
c:\windows\system32\config\systemprofile\local settings\temp\cr_ca067.tmp\setup.exe

Norton also found svchost.exe using up too much memory. I did a cursory scan for Conficker using the tool Symantec provides, but it said my system didn't have conficker . I'm not ruling out conficker or anything yet. :confused


Also: I uninstalled the Java 7 runtime environment from my computer when the high CPU usage issue first appeared. Java was indicated as the source of the problem. I strangely have been unable to uninstall one of the Java components in the control panel. This component is Java 7 Update 25.

Since this problem emerged I've been repeatedly unable to reinstall Java- no matter what installation method I've used. The Java installation stops mid-process saying the file c:\windows\installer\jer1.7.0_25-c.msi is corrupted or missing.

Any help would be greatly appreciated.

 

Edit: I just had an "oh-duh" moment. :-o
I think this issue is related to my Sygate firewall taking it upon itself to regularly prevent the NT Kernal and System from connecting to the network. I uninstalled and reinstalled Sygate Firewall, but even after the new installation, the firewall takes it upon itself to block the NT Kernal from accessing the network. I don't exactly know how to prevent this from happening.

 

Oops- sorry- This time the zip file for MGTools is attached. So is a report from RogueKiler.

I was able to run RogueKiller after uninstalling Sygate Firewall. It found about 7 different different hijacked registry entries.

I tried reinstalling Sygate Firewall however, I got the BSOD when I ran RogueKiller the second time after reinstalling SygateFW.

I gave up on Sygate and tried installing PCTools firewall.

During the installation of PCToolsFW, a BSOD appeared and forced my computer to reboot.

The BSOD appeared each time my machine booted, making my computer shut down and restart perpetually. I stopped this by running System Restore from safe mode.

I just installed Online Armor's firewall and machine seems to be stable for the moment. I'm going to reboot now after this install and hope nothing goes wrong again.

My guess is the malware is still on my machine somewhere. I ran MalwareBytes, NortonAV, TDSS Killer and MGTools for good measure and these found nothing.

Thanks for good advice so far. :cool

 

Attached is the Hitman record. I haven't been able to run automatic updates for Windows at all since I reinstalled windows using the set up on this machine. As I explained, I bought this machine from Computers Now- company that sells refurbished computers. http://www.computersnow.com/.

A couple weeks ago I started having virus-like issues with the machine. I booted into safe mode to run my Antivirus to deal with the problem. Norton didn't find anything.

I noticed when I booted into SafeMode on this computer, the desktop shows an icon to restore the operating system. If you click on this a phone number for the Computers Now tech support appears suggesting you call the company for assistance for help with restoring a copy of windows.

I'll reboot my computer and try to get a screen shot of this.

Anyhow, I called the number and rather than help me reinstall windows, the tech rep said they would send out a new hard drive instead.

Now I have to wait for this hard drive.

My guess is that the version on this partition to reinstall the operating system isn't using a legit version of windows and that is why the company is sending me a new one free of charge.

Being impatient and wanting to get online while I waited inspired me to try using the company's own set up to restore windows.

I think because the company doesn't ship an XP CD with the computer, they have their ways of trying to get around it. When I had my Dell Dimension 8400, Dell indeed sent me the XP CD and other CDs specific to my Dimension 8400.

That software, safe for a few device drivers, is pretty useless on this machine which is not a Dell Dimension. Still, the drivers got the wifi and sound card on this machine working which is about all I need.

I'm not sure, but i'm guessing that this version of XP that the reinstallation partition initiates isn't a valid copy of XP. My hunch is that the company sends out the new hard drives to deal with this issue. While, I was able to authenticate this version the reinstallation partition installed using the service tag on this computer, automatic updates has failed to run in a big way.

I have no idea what is going on as far as this. I mean, I'm glad the company is sending me a new hard drive basically free of charge, sans postage. I have just never dealt with a company like this before.

It is sad to say,but their tech support is much better than Dells and I am glad to get a new hard drive. I think I like the company. This computer is in great shape, for one.

As for everything else, I have no idea what's going on. Maybe they have a group license for XP which only covers machines in their care and allows them to install on hard drives. I'd bet they'd have to pay serious money to ship a XP CD with every machine they sell to a customer like me.

 

I'm having trouble completing this process. I need an XP CD and the one I own is for my old Dell

 

Also- I did some checking what drivers were causing my BSOD and looked at which one caused the crash using BluescreenView. Then I just looked up the file. I had another BSOD appear and was curious what the issue was since Sygate and all its drivers were removed. It turned out that the driver that caused my machine to crash when I tried to install a different firewall was called truesight.sys.

I followed directions on the removal of this and my processing speed went back to normal. I still am struggling to reinstall Java, but getting rid of truesight.sys seems to have improved things. I've been running Malwarebytes, Norton, RogueKiller,, et. al. again just to make sure I've gotten rid of everything. Thanks again for the help!