mydad

Welcome to Major Geeks!

You need to also attach logs from the below scans that were requested:

• Malwarebytes
• TDSSKiller
• MGtools

 

What last log are you referring to?

You need to attach the MGlogs.zip from MGtools. GetUnKey.txt is not the correct log. It is just one on many which should be in MGlogs.zip

 

Yes you seem to be having some one add more infections each day. Your first logs had very little and now there is more. All normal use of the PC should stop until it is cleaned!!!!

You can compress the Malwarebytes log into a ZIP file and attach that. But make sure your fix eveything found first and then save the log. What you just posted showed you were taking no action and those are all problems.

A new log from MGtools will have to be obtained after doing the above.

 

Why did some one just install that Reimage program showing in the Hitman Pro log. Nothing should be change on this PC except for what we request once the cleaning process is 100% finished.

Uninstalling Firefox is not good enough. The problems will return unless the folders for it are removed too and I will delete them below.

You appear to be quite a junk collector. You need to start being alot more careful on what you are downloading and installing.

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKLM\..\Run: [Utility Chest Search Scope Monitor] "C:\PROGRA~2\UTILIT~2\bar\1.bin\49srchmn.exe" /m=2 /w /h
O4 - HKLM\..\Run: [UtilityChest_49 Browser Plugin Loader] C:\PROGRA~2\UTILIT~2\bar\1.bin\49brmon.exe
O4 - HKCU\..\Run: [PC Speed Maximizer] C:\Program Files (x86)\PC Speed Maximizer\SPMLauncher.exe
O4 - HKCU\..\Run: [Apps Hat] C:\Users\User\AppData\Local\WebPlayer\AppsHat\WebPlayer.exe
O4 - HKCU\..\Run: [FLV Player] C:\Users\User\AppData\Local\WebPlayer\FLV Player\WebPlayer.exe
O4 - Startup: MyPC Backup.lnk = C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
O20 - AppInit_DLLs: c:\progra~3\wincert\win32c~1.dll
O23 - Service: Computer Backup (MyPC Backup) (BackupStack) - Just Develop It - C:\Program Files (x86)\MyPC Backup\BackupStack.exe

After clicking Fix, exit HJT.

Now uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
AVG SafeGuard toolbar
DriverUpdate
FlvPlayer
Iminent
PC Speed Maximizer v3.2
QuickShare
Qwiklinx
Search Protect
TelevisionFanatic Firefox Toolbar
TelevisionFanatic Internet Explorer Toolbar
Utility Chest Firefox Toolbar
Utility Chest Internet Explorer Toolbar




Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Services
MyPC Backup
BackupStack
 
:Files
C:\Users\User\AppData\Local\WebPlayer\AppsHat\WebPlayer.exe
C:\Users\User\AppData\Local\WebPlayer\FLV Player\WebPlayer.exe
C:\Users\User\AppData\Local\WebPlayer
C:\PROGRA~2\UTILIT~2
C:\Users\User\AppData\Roaming\Mozilla\Firefox
C:\Program Files (x86)\Mozilla Firefox
C:\Windows\tasks\DriverUpdate Startup.job
C:\Windows\tasks\RegTask.job
C:\Users\User\AppData\Local\Temp\ReimagePackage.exe
C:\Windows\Prefetch\REIMAGEREPAIR.EXE-33174D3E.pf
C:\Windows\Prefetch\REIMAGEREPAIR.EXE-33174D3E.pf
C:\Windows\Prefetch\REGSVR32.EXE-8461DBEE.pf
C:\Users\User\AppData\Local\Temp\~nsu.tmp\Au_.exe
C:\ProgramData\Babylon
C:\ProgramData\BitGuard\ (SpeedUpMyPC)
C:\ProgramData\BrowserProtect
C:\ProgramData\Browser Manager
C:\ProgramData\ConduitC:\ProgramData\Iminent
C:\ProgramData\ParetoLogic
C:\ProgramData\PC Optimizer Pro
C:\ProgramData\PCFixSpeed
C:\ProgramData\Wincert
C:\Program Files (x86)\KeyBar_1.8
C:\Program Files (x86)\OtShot
C:\Users\User\AppData\Local\Conduit
C:\Users\User\AppData\Local\Wajam
C:\Users\User\AppData\LocalLow\Conduit
C:\Users\User\AppData\LocalLow\Delta\ (Delta Search)
C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\DealPly
C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Wajam
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Driver Pro
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\DriverUpdate
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FlvPlayer
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Optimizer Pro
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Speed Maximizer
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RebateInformer
C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
C:\Users\User\AppData\Roaming\Uniblue
C:\Program Files (x86)\Conduit
C:\Program Files (x86)\Desk 365
C:\Program Files (x86)\Driver Pro
C:\Program Files (x86)\DriverUpdate
C:\Program Files (x86)\FlvPlayer
C:\Program Files (x86)\Iminent
C:\Program Files (x86)\Inbox.com
C:\Program Files (x86)\InternetHelper3.1
C:\Program Files (x86)\KeyBar_1.12
C:\Program Files (x86)\mixidj
C:\Program Files (x86)\MixiDJ_V31
C:\Program Files (x86)\MixiDJ_V44
C:\Program Files (x86)\Movies Toolbar
C:\Program Files (x86)\Mozilla Firefoxsafeguard-secure-search.xml
C:\Program Files (x86)\MyPC Backup
C:\Program Files (x86)\Mysearchdial
C:\Program Files (x86)\Optimizer Pro
C:\Program Files (x86)\PC Performer
C:\Program Files (x86)\PC Speed Maximizer
C:\Program Files (x86)\Playbryte
C:\Program Files (x86)\PricePeep
C:\Program Files (x86)\Qwiklinx
C:\Program Files (x86)\SaveValet
C:\Program Files (x86)\SearchProtect
C:\Program Files (x86)\Speed Analysis 2
C:\Program Files (x86)\SpeedItup Free
C:\Program Files (x86)\SweetPacks
C:\Program Files (x86)\SweetPacks_A1
C:\Program Files (x86)\SweetPacks_A2
C:\Program Files (x86)\Uniblue
C:\Program Files (x86)\UtilityChest_49
C:\Program Files (x86)\Vafmusic6
C:\Users\User\AppData\Local\Temp\*.*
 
:Reg
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
"ShowSearchSuggestionsInAddressGlobal"=dword:00000001
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{84dc9f6c-c9a5-4c64-ab67-d6ef60f963c8}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{006ee092-9658-4fd6-bd8e-a21a348e59f5}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0D36EB03-0905-42E3-AFB5-6F1FBE6AA79E}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{53C08D24-8193-4579-A821-66A6819D1A27}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{84dc9f6c-c9a5-4c64-ab67-d6ef60f963c8}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A40DC6C5-79D0-4ca8-A185-8FF989AF1115}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CC1AC828-BB47-4361-AFB5-96EEE259DD87}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{1B730ACF-26A3-447B-9994-14AEE0EB72CC}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Prod.cap]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\s]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Datamngr]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\deskSvc]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\hdcode]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\desksvc]
[-HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\eventlog\Application\desksvc]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\desksvc]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\Smartbar]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\BabSolution]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Conduit]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Smartbar]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E197433B-1E97-4F54-A435-6F903EBCA15B}]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"PC Speed Maximizer"=-
"Apps Hat"=-
"FLV Player"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"Utility Chest Search Scope Monitor"=-
"UtilityChest_49 Browser Plugin Loader"=-
"vProt"=-
[HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
"Utility Chest Search Scope Monitor"=-
"UtilityChest_49 Browser Plugin Loader"=-
"vProt"=-
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=""
:Commands
[purity]
[EmptyTemp]
[start explorer]
 
 

[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.




Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).




Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Your logs are clean.


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Looks like you went surfing in the same places again and reinstalled the same garbage plus a little more. This has nothing to do with Defogger and you did not need it anyway since you never ran it during the first steps of the READ & RUN and also you do not have disk emulation software installed.

Please do not save programs we ask you to download here>>> C:\Users\User\Desktop\geek programs\MGtools.exe
Please save where requested.

Uninstall PC Speed Maximizer v3.2 again

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=127.0.0.1:49164;https=127.0.0.1:49164
R3 - URLSearchHook: KeyBar 1.8 Toolbar - {9ed31f84-c8b3-4926-b950-dff74047ff79} - C:\Program Files (x86)\KeyBar_1.8\prxtbKeyB.dll
O2 - BHO: KeyBar 1.8 - {9ed31f84-c8b3-4926-b950-dff74047ff79} - C:\Program Files (x86)\KeyBar_1.8\prxtbKeyB.dll
O2 - BHO: Norton Identity Protection - {AB4C7833-A6EC-433f-B9FE-6B14B1A2F836} - (no file)
O3 - Toolbar: KeyBar 1.8 Toolbar - {9ed31f84-c8b3-4926-b950-dff74047ff79} - C:\Program Files (x86)\KeyBar_1.8\prxtbKeyB.dll
O4 - HKLM\..\Run: [OtShot] C:\Program Files (x86)\OtShot\otshot.exe -minimize

After clicking Fix, exit HJT.

Now run the same fix with OTM as I gave you back in message # 10 and keep going thru to the end of that fix and attach the new logs.

 

YES! Big problem. See my instructions. I did not ask you to "Fix All". I gave you specific things to fix. You removed things you need. You need to run analyse.exe now and restore from the last backup all the things you should not have removed. You removed the below items which were not in my list of things to fix

Yes. My instructions said

This includes OTM, JRT and GetLogs.bat

 

Good, Just uninstall Iminent. How are things working?

Run Malwarebytes and empty the quarantine. You have a lot of stuff in there.

 

Okay then run the below registry patch to remove it because it is there.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

After emptying the MBAM Quarantine. Delete the C:\_OTM folder and then empty your Recycle bin. Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below log:

• C:\MGlogs.zip

 

Okay back in message # 10 ( before your problems came back and I think it may have been a System Restore ) I had asked you to uninstall the below which are back now. See if they can be uninstalled:


TelevisionFanatic Firefox Toolbar
TelevisionFanatic Internet Explorer Toolbar
Utility Chest Firefox Toolbar
Utility Chest Internet Explorer Toolbar

If they will not uninstall, I will give you another registry patch to remove them.


Also delete the below folder:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\OtShot

Delete the below file:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\OtShot.lnk

 

Okay we will use another registry patch. Overwrite the previous one.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now disable System Restore. Then reboot. After reboot enable System Restore. See the below if you do not know how to do this.

http://www.howtogeek.com/howto/3187/disable-system-restore-in-windows-7/


How are things working?

 

Did you successfully disable and reenable System Restore?

The below will remove the DLL error you see:


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O4 - HKCU\..\Run: [BackgroundContainer] "C:\Windows\SysWOW64\Rundll32.exe" "C:\Users\User\AppData\Local\Conduit\BackgroundContainer\BackgroundContainer.dll",DllRun

After clicking Fix, exit HJT.

 

Let's check the logs.

Run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below log:

• C:\MGlogs.zip

 

There are no signs of the BackgroundContainer.dll file trying to be loaded anymore. Are you sure that you are still having that exact error mssage anymore. I do see another issue though with a service from that Utility Chest still trying to load which we will fix.


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O23 - Service: Utility ChestService (UtilityChest_49Service) - Unknown owner - C:\PROGRA~2\UTILIT~2\bar\1.bin\49barsvc.exe (file missing)

After clicking Fix, exit HJT.

Now right click on analyse.exe and select Run As Administrator again. It the above entry truly gone now or did it return?

 

Okay, let's try the below. Shut down Norton before running.


Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe

:Services
Utility ChestService
UtilityChest_49Service

:Files
C:\PROGRA~2\UTILIT~2

:Reg
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"TelevisionFanatic Home Page Guard 64 bit"=-
"Utility Chest Home Page Guard 64 bit"=-
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay the UtilityChest service was removed but some registry entries were not fixed. Let's try another registry patch.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Okay the last fix remove a couple more issues but there must be some additional items that are hiding from view so let's run a couple more scans to se if we can find them.


Also, please download SystemLook_x64 from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  Code:

  :regfind
  Conduit
  BackgroundContainer
  Home Page Guard
  PC Speed Maximizer
  MyPC Backup
  UtilityChest
  :filefind
  Conduit

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. You can just close this notepad window since the log is already saved on your Desktop. Be patient! It may look like it is not doing anything, but it takes awhile for this to scan thru your whole system look for matches.
• Please attach the SystemLook.txt log found on your Desktop to next reply.

Now run a new scan ( only scan - do not fix anything ) with RogueKiller and attach the new log.

Please download OTL by OldTimer.

• Save it to your desktop.
• Double-click on the OTL icon on your desktopto run it. (Note: if using Vista, Win7 or Win8 use right-click and select Run as Administrator)
• Check the "Scan All Users" checkbox.
• Check the "Standard Output".
• Change the setting of "Drivers" and "Services" to "All"
• Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.
  
  Code:

  activex
  netsvcs
  drives
  

• Now click the http://img171.imageshack.us/img171/2405/runscanotl.png button.
• One report will be created:
  • OTL.txt <-- Will be opened
• Attach OTL.txt to your next message. (How to attach)

 

Seem JRT missed a ton of stuff previously. And there's a ton more junk hiding that needs to be removed. Let's run a few more fixes. I will have to break this up into partial fixes over a few iterations since there is so much. The fix would be way to long in one message. Also running some other tools may help to reduce the manual work.





Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• You will be prompted to restart your computer. A text file will open after the restart.
• You can just close it. Attach the below log file:
  • C:\AdwCleaner[S1].txt

Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
Download_Manager_and_Options
Iminent
MyPC Backup



Now shut down your protection software (antivirus, antispyware...etc) to avoid possible conflicts.

• Double-click OTL.exe to run. (Note: if using Vista, Win7 or Win8 use right-click and select Run as Administrator)
• Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.

Code:

:OTL
DRV:[B]64bit:[/B] - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys -- (esgiguard)
IE:[B]64bit:[/B] - HKLM\..\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2406}: "URL" = [URL]http://dts.search.ask.com/sr?src=ieb&gct=ds&appid=1131&systemid=406&v=u9396-122&apn_uid=4524818548304544&apn_dtid=BND406&o=APN10645&apn_ptnrs=AG6&q={searchTerms[/URL]}
FF - HKLM\Software\MozillaPlugins\@TelevisionFanatic.com/Plugin: C:\Program Files (x86)\TelevisionFanatic\bar\1.bin\NP64Stub.dll File not found
FF - HKLM\Software\MozillaPlugins\@UtilityChest_49.com/Plugin: C:\Program Files (x86)\UtilityChest_49\bar\1.bin\NP49Stub.dll File not found
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\64ffxtbr@TelevisionFanatic.com: C:\Program Files (x86)\TelevisionFanatic\bar\1.bin [2013/10/24 07:37:07 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\49ffxtbr@UtilityChest_49.com: C:\Program Files (x86)\UtilityChest_49\bar\1.bin
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\extension@FastFreeConverter.com: C:\Program Files (x86)\Fast Free Converter\FastFreeConverter\extension@FastFreeConverter.com
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\linksicle@linksicle.com: C:\Program Files (x86)\Mozilla Firefox\extensions\linksicle@linksicle.com
CHR - default_search_provider: AVG Secure Search (Enabled)
CHR - default_search_provider: search_url = [URL]http://mysearch.avg.com/search?cid={3371C62B-0577-48BC-AA89-4AA1180D9DCB}&mid=015ff27a111c47d393b8d16c220624e8-4e34e748502e6cd91d75ec992d5531aeb56f8e7d&lang=en&ds=ts017&coid=avgtbdists&pr=sa&d=2013-10-22[/URL] 05:20:01&v=17.0.0.12&pid=safeguard&sg=0&sap=dsp&q={searchTerms}
CHR - default_search_provider: suggest_url = [URL]http://toolbar.avg.com/acp?q={searchTerms}&o=1[/URL]
CHR - homepage: [URL]http://search.conduit.com/?ctid=CT3286042&SearchSource=48&CUI=UN42915552931772201&UM[/URL]=
CHR - Extension: KeyBar 1.8 = C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\gpaiibklhaneknloaoccoidbaffjjlnb\10.21.1.7_0\
O2:[B]64bit:[/B] - BHO: (LyricsParty-1) - {11111111-1111-1111-1111-110411181152} - C:\Program Files (x86)\LyricsParty-1\LyricsParty-1-bho64.dll File not found
O3 - HKU\S-1-5-21-43422388-2980389715-242068834-1000\..\Toolbar\WebBrowser: (no name) - {07CBF788-1359-421B-A4E3-5A8D041B90A3} - No CLSID value found.
O3 - HKU\S-1-5-21-43422388-2980389715-242068834-1000\..\Toolbar\WebBrowser: (no name) - {7E8A1050-CF67-4575-92DF-DCC60E7D952D} - No CLSID value found.
O3 - HKU\S-1-5-21-43422388-2980389715-242068834-1000\..\Toolbar\WebBrowser: (no name) - {90A1B331-C2B4-4933-9F63-BA7B84D60D58} - No CLSID value found.
O3 - HKU\S-1-5-21-43422388-2980389715-242068834-1000\..\Toolbar\WebBrowser: (no name) - {9ED31F84-C8B3-4926-B950-DFF74047FF79} - No CLSID value found.
O3 - HKU\S-1-5-21-43422388-2980389715-242068834-1000\..\Toolbar\WebBrowser: (Utility Chest) - {CF67755F-9265-449C-87CF-B945519E073B} - C:\Program Files (x86)\UtilityChest_49\bar\1.bin\49bar.dll File not found
O20:[B]64bit:[/B] - AppInit_DLLs: (C:\PROGRA~3\Wincert\WIN64C~1.DLL) -  File not found
O20:[B]64bit:[/B] - AppInit_DLLs: (C:\PROGRA~2\MOVIES~1\Datamngr\x64\mgrldr.dll) -  File not found
O36 - AppCertDlls: x64 - (C:\Program Files (x86)\Movies Toolbar\Datamngr\x64\apcrtldr.dll) -  File not found
O36 - AppCertDlls: x86 - (C:\Program Files (x86)\Movies Toolbar\Datamngr\apcrtldr.dll) -  File not found
[2013/10/04 06:50:27 | 000,000,000 | ---D | C] -- C:\Program Files\PC Optimizer Pro
[2013/10/02 15:42:28 | 000,000,000 | ---D | C] -- C:\Users\User\Documents\PC Speed Maximizer
[2013/10/01 16:26:15 | 000,000,000 | ---D | C] -- C:\Users\User\AppData\Local\ilividmoviestoolbarha
[2013/10/01 11:39:24 | 000,000,000 | ---D | C] -- C:\ProgramData\BitGuard
@Alternate Data Stream - 481 bytes -> C:\Users\User\Documents\news item_.eml:OECustomProperty
@Alternate Data Stream - 147 bytes -> C:\ProgramData\TEMP:D346F792
@Alternate Data Stream - 125 bytes -> C:\ProgramData\TEMP:AD022376
@Alternate Data Stream - 120 bytes -> C:\ProgramData\TEMP:373E1720
:Files
C:\ProgramData\BitGuard
C:\Program Files (x86)\Download Manager and Options
C:\Program Files (x86)\TelevisionFanatic
C:\Users\User\AppData\Local\Conduit
 
:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Download_Manager_and_Options]
[-HKEY_CURRENT_USER\Software\Conduit]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\Conduit]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\ConduitSearchScopes]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\SmartBar]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\TrustWorthy]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Conduit]
[-HKEY_LOCAL_MACHINE\SOFTWARE\TrustWorthy]
[HKEY_CURRENT_USER\Software\AppDataLow\Software\BackgroundContainer\LogicFileManager]
"LogicFilePath"=-
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\BackgroundContainer]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\InternetHelper3.1]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\KeyBar_1.8]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\MixiDJ_V44]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\SweetPacks]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\SweetPacks_A2]
[-HKEY_CURRENT_USER\Software\InternetHelper3.1\toolbar]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\conduit.com]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\conduitapps.com]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\facebook.conduitapps.com]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\search.conduit.com]
[-HKEY_CURRENT_USER\Software\SweetPacks\toolbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\InternetHelper3.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KeyBar_1.8]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{27C0F977-6BD9-4895-8F1E-8ACB450538EF}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{693A06FE-512B-4754-A429-6B081A0DD51E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{7E3DFF78-B636-43D8-8B19-DBC7E891A699}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EBFFB978-61BF-4A99-A832-677C5895552E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{FA054CCF-3A31-4C78-A5C1-1D1A426B152A}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\MixiDJ_V44]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SweetPacks_A2]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\WhiteSmoke_New]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\BackgroundContainer]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\InternetHelper3.1]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\KeyBar_1.8]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\MixiDJ_V44]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\SweetPacks]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\SweetPacks_A2]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Microsoft\Internet Explorer\DOMStorage\app.mam.conduit.com]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Microsoft\Internet Explorer\DOMStorage\conduit.com]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Microsoft\Internet Explorer\DOMStorage\conduitapps.com]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Microsoft\Internet Explorer\DOMStorage\facebook.conduitapps.com]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Microsoft\Internet Explorer\DOMStorage\search.conduit.com]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\SweetPacks\toolbar]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{1D268409-D9C9-409E-88F4-ABDF8CE1C767}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\BackgroundContainer Startup Task]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\BackgroundContainer]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\BackgroundContainer\LogicFileManager]
[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\Program Files (x86)\PC Speed Maximizer\PCSpeedMaximizer.exe"=-
[HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Users\User\Downloads\PCSpeedMaximizer.exe"=-
[HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"C:\Program Files (x86)\PC Speed Maximizer\PCSpeedMaximizer.exe"=-
[HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Users\User\Downloads\PCSpeedMaximizer.exe"=-
[HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000_Classes\Local Settings\Software\Microsoft\Windows\Shell\MuiCache]
"C:\Users\User\Downloads\PCSpeedMaximizer.exe"=-
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup]
[-HKEY_CURRENT_USER\Software\AppDataLow\Software\UtilityChest_49]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{103E3C9A-E8AE-4B19-A339-01FE9439763E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{24486CE9-7BC2-4516-B743-39FFDD4F861B}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{326C4F48-FE3B-4E54-9118-9B6C3B6C9B1E}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{39D884BB-2881-4F3A-B9B9-2D3AF4C2C191}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{59E5BDB9-126F-4575-901E-D32132A19B94}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{5CF866F0-10A3-4ED4-9BE3-668F2F148E2F}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{618B2F0C-A1AF-4D1D-9354-CF0C42AF5BCB}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{8EFEE482-37BC-4F3D-83E6-CB5BBE077E43}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{CE1482C8-E8FD-4277-9A4F-094D712F6B60}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EEFDBFA7-0F18-4216-8F90-6B6F71D6AB83}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F12BA68C-976E-4567-BA3B-629DFCEBC5FE}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{F66F6A81-E727-4774-B461-8A5CB7F7DE07}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.DynamicBarButton]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.DynamicBarButton.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.FeedManager]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.FeedManager.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.HTMLMenu]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.HTMLMenu.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.HTMLPanel]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.HTMLPanel.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.MultipleButton]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.MultipleButton.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.PseudoTransparentPlugin]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.PseudoTransparentPlugin.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.Radio]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.Radio.1]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\UtilityChest_49.RadioSettings]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\AppDataLow\Software\UtilityChest_49]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\UtilityChest_49]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000\Software\Classes\Wow6432Node\CLSID\{7a55cbb2-2b2e-4a41-9de1-6ac5d2c2be0a}\InprocServer32]
[-HKEY_USERS\S-1-5-21-43422388-2980389715-242068834-1000_Classes\Wow6432Node\CLSID\{7a55cbb2-2b2e-4a41-9de1-6ac5d2c2be0a}\InprocServer32]
:Commands
[PURITY]
[EMPTYTEMP] 
[EMPTYFLASH]
 

[REBOOT]

• Now click the http://img3.imageshack.us/img3/407/otlrunfix.png button.
• If the fix needed a reboot please do it.
• Click the OK button (upon reboot).
• When OTL is finished, Notepad will open. Close Notepad.
• A log file will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.
• Attach this log to your next message. (See: How to attach)

Now rerun the same scan as previously with SystemLook.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the log from AdwCleaner
• the log from OTL
• the log SystemLook
• C:\MGlogs.zip

As noted above, we will still have more cleaning to do!

 

You need to attach the log from the fix. Not the log from the original scan which you already attached. In my instructions for running the OTL fix the below was stated

Are you still getting the error message at boot up?

While AdwCleaner and the OTL fix likely remove a bunch of what I was seeing, the new SystemLook log shows a lot remains.

 

No problem. But do you remember if you were still getting the error message after the last fix?

 

Yes I can see now from the OTM log that it failed to remove the registry keys I was try to remove. Do you know how to use the Windows Registry Editor?