Help after Read & Run Me First

Normal. It is a tabbed browser and the more tabs you have, the more processes will show. Same for IE, Firefox...etc.

Normal

Normal. It runs a service to allow allow users of the PC to use it. You did not attach the log requested from Malwarebytes.

Normal. Every process does not run in 64 bit mode.

Run Hitman Pro again and this time allow it to fix the Malware, Malware Remnants, Potential Unwanted Programs, and the Repairs. The reboot your PC. After reboot, run a new scan with Hitman Pro and attach the new log.

 

You're welcome.

That's normal for Chrome. The number of Chrome.exe processes seen is not equal to the number of tabs. For example, I see 5 Chrome.exe processes with one tab open. And for 12 tabs open I see 17 Chrome.exe processes. Hence it seems Chrome always number of tabs + 5 processes running.

You need to finish what I requested in my last message which stated the below

 

You should post these kinds of questions in the SOftware Forum. These are not malware problems. They are normal behavior when you open browsers. I strongly suggest that if you only open one browser. Having both IE and Chrome open will have a significant impact on memory use. Using one browser with tabs is the most efficient way to go.

The above being said, there was some other junk to cleanup other than what we had Hitman Pro fix. So let's work on that and see if it also helps with some of the other problems you see.


Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\Program Files (x86)\OtShot
C:\ProgramData\WinClon
C:\Windows\TEMP\*.*
C:\Users\David\AppData\Local\Temp\*.*

:Reg
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
"OtShot"=-
[HKEY_LOCAL_MACHINE\software\Wow6432Node\microsoft\windows\currentVersion\Run]
"OtShot"=-
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!