Win64/alureon.gen!a FRST.txt file

Discussion in 'Malware Help (A Specialist Will Reply)' started by tbyrd66, Nov 3, 2013.

  1. tbyrd66

    tbyrd66 Private E-2

    Good Evening,
    I am helping a friend who had this virus. I removed with defender offline and now can't boot like several more. I have tried normal, safe mode, repair tools and windows recovery disk to no avail. I have attached a copy
    of the FRST.txt file that was created. Can someone please help me
    check this and see what I need to do to fix this. I appreciate your
    help.
    Todd
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!​

    Let's see if the below will help. This has worked hundreds of times in the past but lately, WDO seems to be breaking things worse than in the past. This could mean a reinstall is will be necessary if the below does not work.

    Download this >> View attachment fixlist.txt



    Save fixlist.txt to your flash drive.
    • You should now have both fixlist.txt and FRST64.exe on your flash drive.
    Now reboot back into the System Recovery Options as you did previously.
    Run FRST64 and press the Fix button just once and wait.
    The tool will make a log on the flashdrive (Fixlog.txt).
    Please attach this to your next message. (See how to attach)

    Now see if you can boot into normal Windows.
     
    Last edited: Nov 4, 2013
  3. tbyrd66

    tbyrd66 Private E-2

    Good Morning Chaslang,
    Thank you for your response. I am having trouble
    with the attachment. I don't think it took. Would you
    please resend it to me. Thank you for your help.
    Todd
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Sorry about that! Try it now.
     
  5. tbyrd66

    tbyrd66 Private E-2

    Thank you. I will try tonight and return log. Thank you
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay just attach the new lo when you finish and be sure to tell me how things are working.
     
  7. tbyrd66

    tbyrd66 Private E-2

    Good Morning,
    So far things are going well. I have to check more tonight. There were over 100 windows updates. I have 12 that will not install though. Not sure why yet. I have attached the fixlog.txt Are you able to help with updates?
    Spybot and Microsoft essentials are both coming up clean. I appreciate your
    help with this. Hope your week is going well. Mine ifs better now.
    Todd
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I recommend that you work thru the below full malware cleaning process to make sure there are no malware reasons for this.

    READ & RUN ME FIRST. Malware Removal Guide

    I would bet that based on some working and some not that it is just the typical Windows Update problems that millions of people have, but to check now than be sorry later. ;) If it is not malware, I would then send you to the Software Forum.


    By the way, I disabled Spybot's Teatimer program since it really should not be run with MSE running and also Teatimer has been notorious for getting in the way of malware cleanup and also has been known to have negative effects on system performance.
     

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