Torjan,malware,or virus? help please.

So where are the logs we request?

Why are you running these? Our procedures do not request this and they specificially state that once you start our cleaning process that you should only do what we request and nothing else.

Non-malware problems can be posted in the Software Forum. If you have worries/suspect malware is causing you probems then run the READ & RUN ME FIRST and attach the logs we request.

 

Ah but you were. See step 3 of the Windows XP cleaning procedure again.

Uninstall the below programs. If you do not find them or they will not uninstall, just keep going.
Java(TM) 6 Update 37


Now install the current version of Sun Java from:

• Go here for 64 bit OS = Sun Java 64 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.
• Go here for 32 bit OS = Sun Java 32 bit Runtime Environment Make sure that when you see the form asking about installing Ask Toolbar that you uncheck this.

Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe
 
:Files
C:\RECYCLER\S-1-5-18\$c859274165143a7937c07fab56cb7816\@
C:\RECYCLER\S-1-5-18\$c859274165143a7937c07fab56cb7816\L
C:\RECYCLER\S-1-5-18\$c859274165143a7937c07fab56cb7816\U
C:\RECYCLER\S-1-5-18\$c859274165143a7937c07fab56cb7816
C:\RECYCLER\S-1-5-21-1177238915-823518204-682003330-1003\$c859274165143a7937c07fab56cb7816\@
C:\RECYCLER\S-1-5-21-1177238915-823518204-682003330-1003\$c859274165143a7937c07fab56cb7816\L
C:\RECYCLER\S-1-5-21-1177238915-823518204-682003330-1003\$c859274165143a7937c07fab56cb7816\U
C:\RECYCLER\S-1-5-21-1177238915-823518204-682003330-1003\$c859274165143a7937c07fab56cb7816
C:\Documents and Settings\GoodZ2\Desktop\*Defogger.exe
C:\Documents and Settings\GoodZ2\Desktop\*RogueKiller.exe
C:\Documents and Settings\GoodZ2\Desktop\*mb.exe
C:\Documents and Settings\GoodZ2\Desktop\*tdsskiller.exe
C:\Documents and Settings\GoodZ2\Desktop\*HitmanPro.exe
C:\32788R22FWJFW
C:\Combo22Fix
C:\Qoobox
C:\_OTS                                              
C:\Documents and Settings\GoodZ2\Local Settings\temp\*.*
 
:Reg
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}]
[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{0633EE93-D776-472f-A0FF-E1416B8B2E3A}"
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{23088cf8-eaf8-4bb3-a251-9ba61557ac75}]
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{27b23de2-f88c-4279-8931-59ab0a037e68}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{043C5167-00BB-4324-AF7E-62013FAEDACF}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{23088cf8-eaf8-4bb3-a251-9ba61557ac75}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{27b23de2-f88c-4279-8931-59ab0a037e68}]
:Commands
[purity]
[EmptyTemp]
[start explorer]

[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.


Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Obviously AVG is wrong.

Absolutely not.

Okay so I'm having a problem understanding the outcome now. Are you having a problem booting your PC now? You shouldn't be. All we did is remove some junkware and some leftovers from a ZeroAccess infection.

 

Is this old information or current infomation? Your last MGlogs.zip file does not show those file in your temp folder. Only the below were seen

Code:

"C:\Documents and Settings\GoodZ2\Local Settings\temp\"
adobearm.log   2014-01-05         921  "AdobeARM.log"
armui.ini      2014-01-05      191518  "ArmUI.ini"
DIV1.TMP       2014-01-05              "div1.tmp"
HSPERF~1       2014-01-05              "hsperfdata_GoodZ2"
javade~1.log   2014-01-05          34  "JavaDeployReg.log"
JRT            2014-01-05              "jrt"
jrt.txt        2014-01-05        2169  "JRT.txt"
jusched.log    2014-01-05        2679  "jusched.log"
WPDNSE         2014-01-05              "WPDNSE"

You need to empty your AVG Virus Vault to get rid of the old info.

You can post about hotmail problem in the Software Forum. Possibly you blocked something in your firewall or AVG.

 

But again this is old info. What we care about is the present status. Are you having any problems are than your hotmail issue?

 

No that is not what we were removing and they were not trojans.


Why do you have the below setup?
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = 192.168.1.1
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:80


Also I had noticed that your Windows Firewall was broken. You should try doing the below which may correct this and some other issues that could exist.


Be patient while doing the below. The fixes can sometimes take quite awhile to run. Especially the permissions repairs. It may be best to kick it off and goto bed or do something else. It is better not to run anything while the repairs are going on.

Download Windows Repair by Tweaking.com and unzip the contents into a newly created folder on your desktop.

• Now run Repair_Windows.exe by double clicking on it ( if you are running Vista or Win 7, use right click and select Run As Administrator)
• Now select the Start Repairs tab.
• The click the Start button.
• Create a System Restore point if prompted.
• On the next screen, click the Unselect All button to first deselect all repairs.
• Now select the following repair options:
  • Reset Registry Permissions
  • Reset File Permissions
  • Register System Files
  • Repair WMI
  • Repair Windows Firewall
  • Remove Policies Set By Infections
  • Repair Winsock & DNS Cache
  • Repair Proxy Settings
  • Repair Windows Updates
  • Set Windows Services To Default Startup
• Now on the lower right side check the box to Restart/Shutdown System When Finished
• Then make sure the Restart System radio button is enabled.
• Shutdown any other programs that you are running now before continuing.
• Now click the Start button.
• Be patient while the tool repairs the selected items.
• It should reboot automatically when finished.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

It is not a malware problem as stated earlier. You should try disabling or uninstalling AVG to see what happens. Also try Resetting Internet Explorer back to defaults.



If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

The instructions are telling you to uncheck the check box that you checked in step 3.

 

You're welcome. Surf safely!