Can't send email with Windows Live Mail

Discussion in 'Software' started by MRM, Mar 16, 2014.

  1. MRM

    MRM Private E-2

    I am suddenly having a problem with my Windows Live Mail. I cannot send out an email to anyone with or without an attachment. Microsoft suggested removing my virus scan and that didn't work. Still looking for some help. Here is the message I get.
     

    Attached Files:

    MRM, Mar 16, 2014
    #1
  2. Earthling

    Earthling Interplanetary Geek

    If you are able to browse the net but can't send email then it's likely that the SMTP server is down. Nothing you can do but wait patiently - or get a Gmail account of course ;) No such irritations with Gmail.
     
    Earthling, Mar 16, 2014
    #2
  3. MRM

    MRM Private E-2

    I can send email if I go to my ISP's home page and log in there to send and receive mail.
     
    MRM, Mar 16, 2014
    #3
  4. Earthling

    Earthling Interplanetary Geek

    That confirms that your ISP's outgoing server is down. Is there a forum where you can check what other members are experiencing? Or a Status page on the site?
     
    Earthling, Mar 16, 2014
    #4
  5. Earthling

    Earthling Interplanetary Geek

    Earthling, Mar 16, 2014
    #5
  6. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    The port should be 587, not 25 and authentication needs to be enabled.
    Posted by someone who had the same problem with Live mail and Comcast as the isp.
     
    plodr, Mar 16, 2014
    #6
  7. MRM

    MRM Private E-2

    I'll check it out this evening and see if that fixes it.
     
    MRM, Mar 17, 2014
    #7
  8. MRM

    MRM Private E-2

    That was the trick. Thanks.
     
    MRM, Mar 17, 2014
    #8

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