Yahoo Sign in Seal Not Visible

Hi,

I set up a Yahoo seal that should appear when I am using a genuine Yahoo site.

If I connect to Yahoo Mail the seal does not appear. If I re-make the sign it appears, but the next time I login it has disappeared.
I am enabled for cookies.
I use Firefox.

I am sure that I am on a genuine Yahoo site because I type the address into the url.

Advice please

Ps I use Avira and Malwarebytes - if it matters

 

That seal is persistent as long as the sign-in cookie is not deleted from the browser cache. The other possibility is security software or a browser extension blocking the cookie.
Under Firefox options -> Privacy tab, is 'Clear history when FF closes' checked? Is 'Remember my browsing and download history' unchecked?
Do you run CCleaner (or similar software) or have a FF extension that manages the browser cache?

 

Thanks for responding

Clear History is checked.
Remember my browsing & download history is checked (not unchecked).

I have not run CCleaner.
I don't think I have an extension that manages the cache.

Best wishes.

A

 

Click on the 'Settings...' button directly opposite 'Clear history when FF closes' and uncheck Cookies.
If that works, then go into CCleaner, select Options > Cookies, select the relevant cookie and press the '->' button to keep it.

 

Thank you.

It has worked.

Why did you mention browser history.

Best wishes.

A

 

I'm pleased that you got the issue sorted.

I'm unsure of the context of your question. What is it that are wanting me to clarify?

 

'Under Firefox options -> Privacy tab, is 'Clear history when FF closes' checked? Is 'Remember my browsing and download history' unchecked?'

I am not sure of the significance of browsing and download history in relation to the missing seal.

Best wishes.

 

Sorry, I should have worded that post more articulately.

Firefox browsing history includes:

• Browsing and download history
• Cookies
• Browser cache
• Active Logins (any site that you are currently logged in)
• Form and search history
• Saved passwords
• Site preferences
• Offline data for websites

So to retain the cookie, FF needs to have 'Remember my browsing and download history' checked and either 'Clear history when FF closes' unchecked or as I instructed, uncheck Cookies from the history to be cleared settings.
I hope that clarifies things.