microsoft phone calls

Just received 2 phone calls from 000-000-000 phone number with a foreigner who said he was calling from microsoft and hackers were in on my computer. Told me to go to msconfig, and look at the programs they already stopped. Microsoft wants to help me prevent further hacking. Now go to Internet explorer to remote access. I terminated the call at this point. They called back about 5 minutes later, I did not answer.

They said they were stopping all my programs. Is this a scam???? Shouldn't my firewall, virus protection, microsoft downloads daily, and window defender protect me? Please advise.

Thank you,

Wadda

 

Yes, of course it's a scam. Don't respond to any requests in phone calls to provide information or to take any action on your computer, no matter who they say they are or how tempting their offer. Same goes for emails - don't click on any links they provide or on any attachments until you are satisfied that it's from someone you know/trust.

 

It's a scam that has been going on for many years. Microsoft or *Windows* will never call their customers. From what I've read on numerous threads that they want to access your computer remotely and claim that you do have errors and whatnot on your PC and ask for your $$$ to *fix* them.

Recently I got a a call from *Windows* and knew immediately that it was a scam so I told them that I don't have a computer and the guy said that yes I do! So I told him that I don't and hung up. So far no additional phone calls yet.

PS: Oh Earthling, you beat me to it.

 

HELP!
I just got a similar call (after receiving a similar e-mail about a month ago). He (and the e-mail) said my computer had been taken over by hackers and was sending out illegal stuff, and also was closing off parts of my system, meaning I would be completely closed down and lose everything on my computer sometime soon. I went along with him up until he wanted to connect my computer to his magic machine.

But here's what worries me! He had me go to "My Computer" and left click on it, then click on "Manage", then "Event Viewer," then on "System." I saw a list of things titled "Information," with a number of yellow Warning triangles (with exclamation point inside). When I left click on these triangles and click on "Properties," each one comes up with a different explanation. For example: "TCP/IP has reached the security limit imposed on the number of concurrent TCP connect events." Or W32Time "The time service has not been able to synchronize the system time for 49152 seconds because none of the time providers has been able to provide a usable time stamp. The system clock is unsynchronized." There are also a number of red circles (with an x inside) followed by "Error." The explanation for at least a couple of them says "The SecureUpdate service terminated early. It has done this one time."

I'm worried because my computer has been rather slow lately, but I chalked it up to heavy Christmas traffic. Do I really have problems, or am I being scammed? Or both?! Please help!

 

You are being scammed as far as what he showed you, but you can run through the malware guide to double check that your system is in top shape malware wise.

 

Whew! Thanks, Colemanguy; you've taken a weight off my shoulders! I'll check the malware guide this weekend.

 

My friend just called me. He said he received a call from "Microtech" telling him his computer was sending out error messages. Since I have fixed his computer quite a few times he called me to find out about this company. He thought they were part of Microsoft.

So as he tells the story he says he wanted to ask me about what he saw in the Event Viewer. I asked him how he found that and he said the guy on the phone told him to go there.

Long story short, he DID ALLOW THEM TO REMOTELY ACCESS HIS COMPUTER.

Now, I know I am going to need to run all the Malware Scans again that you provide.

I am wondering though, he has Windows XP. Should I just wipe out the whole system and do a clean install or tell him to go buy Windows 8 machine since Microsoft is no longer supporting Windows XP after April 14?

When I get to the machine on next Tuesday I will run the scans and post the results. Just want your educated opinions on what is the best thing to do since he did allow remote access. :cry:cry:cry:confused

Thanks

 

I recently had one of these *** clowns call me too the ones who claimed they worked for microsoft, now I'm glad it was me who spoke to this guy as at times my mother is known to be a little gullible at times... the call went something like this:

*** Clown - Hi, I'm calling on behalf of microsoft service a computer in your home which is yours is sending us error messages and we'd like to show you how to fix it

Me - You say your from Microsoft huh ?, I don't think you'd be the ones calling me if my computer is sending out error messages as I'm running on linux

*** Clown - ......

The phone basically went dead and I hung up... and had me a good laugh...

I later posted this onto my facebook for all friends & family to see so they can learn themselves of the scam and perhaps use my Linux line to stop them dead in there tracks...

Truth be told, no I'm not running Linux.... but if it was really microsoft they could have told me that... hahahaaa

 

http://www.huffingtonpost.ca/2014/05/14/microsoft-scam-edmonton-senior_n_5325218.html

Edmonton Senior Loses $175,000 To Fake Microsoft Scam


Read all about it. Poor senior. *ucking bastards. :mad :mad

 

I just came in to ask about these and I saw this existing thread. I know they are a scam, but I'm curious as to why I had never had one of these calls until about a month ago, and now I've had three.

I have to admit I was a little abusive to the last one.

 

Also don't let them remote access your computer they are more likely going to threaten you that if you don't pay for the fixes they are supposed going to provide then they will delete system file and which you have to install operating system again fresh.

 

I think it's kind of like email spam - once you get on their list, you keep getting hit.
If you have caller ID, you can write down the phone numbers and report these fraud incidents to state consumer organizations and state attorney general.

 

Thát's exactly what I did. puke::flipcrap:***
No more phone calls...

 

Do these calls all happen on a landline?(haven't had an active landline in yearrrrs) Never had one on any cell. Think I'd tell 'em ' Dude I'm in the middle of a prostate exam. Leave me alone!