Windows Update 8.1 -> 800B8001

Discussion in 'Software' started by wildduckct, Jan 4, 2015.

  1. wildduckct

    wildduckct Private E-2

    Tried to run Windows Update from Win 8.1 and receive message "There is a problem checking for Updates" . I click on Get More Info and "Get Help with Error 800B8001" is displayed.

    I found http://support2.microsoft.com/?kbid=947821 and so I ran
    DISM.exe /Online /Cleanup-image /Restorehealth

    I have attached corresponding CBS.log. Can someone help? Thanks in advance.
     

    Attached Files:

    wildduckct, Jan 4, 2015
    #1
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi

    Double check your systems date and time is correct as you log has it at 2014-11-05 and with wrong date and time Windows Update will not work or error like this (maybe different codes for various D&T errors) IGNORE me on date and time, checked the bottom of the logging for date and time again,

    you could also try

    Copy the below to a notepad file and click File > Save As and in the save As Type dropdown choose All Files and then name the file WUFix.reg (important to add the .reg) and click Save

    Then Right Click and Run as Administrator the batch file and then reboot PC and try Windows Update again
     
    Last edited: Jan 4, 2015
    DavidGP, Jan 4, 2015
    #2
  3. wildduckct

    wildduckct Private E-2

    Did not see Run As option with right click. However, I tried to run WUFix.reg from Administrator: Command Prompt window and got this error: "Cannot import C:\WUFix.reg: The specified file is not a registry script. You can only import binary registry files from within the registry editor."
     
    wildduckct, Jan 4, 2015
    #3
  4. wildduckct

    wildduckct Private E-2

    I tried Windows Troubleshooter. It reported as fixed:
    Windows Update Error 0x80070057. However, when I tried to perform Windows Update afterwards, received the same error. 800B8001.

    I then ran sfc/scannow from adminstrator command line prompt and received this message:

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    I have attached CBS.log.
     

    Attached Files:

    • CBS.zip
      File size:
      112.1 KB
      Views:
      1
    wildduckct, Jan 4, 2015
    #4
  5. wildduckct

    wildduckct Private E-2

    Thanks. tried to rerun WindowsUpdateDiagnostic.diagcab followed by reboot. No luck. Guess I now have to refresh/reset. :-(
     
    wildduckct, Jan 4, 2015
    #5
  6. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Oh I'm a nut, don't know why I had it in my head that the files needed a .reg extension, they need a .bat one! sorry!

    You can try the full manual fix HERE before you decide to refresh.
     
    DavidGP, Jan 5, 2015
    #6
  7. wildduckct

    wildduckct Private E-2

    WUFix.bat didn't help, but that wonderful link for the manual fix seems to have done the trick.

    It was a zillion steps and I was skeptical, but it worked. Now the system is downloading a million updates.
     
    wildduckct, Jan 18, 2015
    #7

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