Installing Office 2010 On Windows 10

i have an hp laptop that was upgraded from windows 7 to windows 10.

i am trying to install 2010 office professional plus and am not being successful. the following error appears
"this product requires windows server 2008 service pack 2 or above. "

from what i understand i can't install the service pack 2 until service pack 1 installed. which is all 6's as i can't seem to find either for windows 10.

when the machine was running 7 the office was not installed so i need to roll back to windows 7 to install the office and then back to 10 or can i get this installed as is.

thanks
smile
whril

 

According to Microsoft:

"The following versions of Microsoft Office with the latest Service Packs have been confirmed to be compatible with Windows 10:

• Office 2016 Preview
• Office 2013/Office 365
• Office 2010 with exception Office Starter 2010
• Office 2007"

To the best of my knowledge, MSO Professional Plus* editions are beta trials. That's probably why you got the unusual error message.

And no, there are no services packs for Windows 10.

*Please confirm the exact edition of MSO 2010.

 

i don't think this is an office starter. is a licensed program of microsoft office professional plus 2010 with microsoft office web apps 2010. the dvd doesn't say beta on it. it is licensed for 5 computers and in use on 4. that is all i really know.
smile
whril

 

I didn't say Starter.
Microsoft Office Professional Plus is a trial that can be evaluated for 60 days. Even if you could install it, it will deactivate after 60 days.
https://msdn.microsoft.com/en-us/ee390818.aspx

 

okay i am confused. i don't believe this is an evaluation. this is a product that we have been using full featured for 5 years. we have a microsoft volume license for the product and it is currently on 4 other computers. the computer that has windows 10 was recently donated to us and never had an office program hence the wanting to put the 5th license on it, if i can get it installed.
smile
whril

 

Open Word on any or all 4 of the other PCs and check the edition. Take a screenshot(s) and post it.

 

okay i can do that. might not be til later this week tho when i get back to the farm.
thanks!
smile
whril

 

would a pix of the dvd help?

 

No.
I suspect the MSO editions on the 4 PCs may have been upgraded to full versions.

 

it is from a dvd.

i called the secretary and asked her and she said the office professional plus we have has never been upgraded. the registration numbers i have are a printout taken from the microsoft volume licensing service center online account.

smile

 

This is what Microsoft has to say about Microsoft Office Professional Plus 2010.

https://msdn.microsoft.com/en-us/ee390818.aspx

 

perhaps we are taking about 2 different products? i could not find the copy we have on the microsoft site as they don't sell it anymore but this is the version we have on softwaremedia.

http://www.softwaremedia.com/licens...-professional-plus-license-open-business.html

smile

 

We are indeed talking about 2 different products.

Now, back to your original question...
You have 1 month after upgrading to roll back to Windows 7. Whether your particular version of MSO will migrate with the upgrade, I cannot say. It's certainly worth a try.

 

two dimensional conversation at its best.

so you are saying that i should revert back to 7. install the program. upgrade back to 10?

if it doesn't migrate can i revert back to 7 a second time?

smile

 

Yes & yes.
Remember you can only revert back to Windows 7 for 1 month after upgrading. After that you'll have to do a clean install of Windows 10.

 

i ended up doing a clean install of windows 7. everything went fine til i tried to install the office then i received the same error......
"this product requires windows server 2008 service pack 2 or above. "
windows 7 does not have a windows server 2008 service pack 2 and the vista download will not take.
the specs on the office say it will work on windows 7 however researching this problem on the microsoft site gave no answers.
any suggestions?

smile

 

All I can suggest is you contact SoftwareMedia.com.

 

well dang! i don't think i have ever had a problem beyond the geeks skill to solve!
will let you know what i find.
smile

 

softwaremedia can not help as i am not a paying customer. i think the confusion here was the link i posted. that was just an example of what edition i have, it was bought through microsoft which no longer carries it.

anyway, last night i had briefly checked the messages here and there was a suggestion to try. this morning i go to try it and it is gone. confused as to the reason? and what to do now.

smile

 

Then you need to contact Microsoft.

Windows 7
Mainstream Support – ends 13th Jan 2015
Extended Support – ends 14th Jan 2020

Office 2010
Mainstream Support – ends 13th Oct 2015
Extended Support – ends 13th Oct 2020

FYI The post was deleted as per the member's request. It would not have helped because you re-installed Windows.

 

ahh that makes sense.

i received no satisfactory reply from microsoft, nor did i really expect to as the only advice i had seen on their forums i and others had tried to no avail.

i did, however, find a post with a link to tomsguide about the issue. it seem that with the professional plus 2010 volume licensed editions must be validated through the server. seems the server will have a validation key on it. since i know nothing about servers i will pass this problem on to someone more knowledgeable in that area.
thanks!

smile