Err_connection_refused

Discussion in 'Software' started by NotITsmart, Dec 21, 2015.

  1. NotITsmart

    NotITsmart Private E-2

    I am having trouble connecting to certain sites. I keep getting the error message - ERR_CONNECTION_REFUSED
    I've used the troubleshoot problem options and the results is the screenshot attached. Please help me to solve this. Thank you in advance.
     

    Attached Files:

    NotITsmart, Dec 21, 2015
    #1
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    1. What version of Windows?
    2. What browser, as well as version?
    3. Have you tried a different browser?
    4. How do you connect to the internet? (dsl, cable, satellite, cellular, dialup)
     
    plodr, Dec 21, 2015
    #2
  3. NotITsmart

    NotITsmart Private E-2

    Hi Plodr
    1. windows 8.1
    2. all browsers ( chrome, firefox and IE)
    3. yes i have tried
    4. connect using vdsl modem
    hope this info helps.
     
    NotITsmart, Dec 22, 2015
    #3
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I'll bow out because I have very limited experience with Windows 8 and 8.1. (I saw it once).
    My experience to dsl, yet alone vdsl was about 10 years ago. Hopefully another MajorGeeker will jump in and offer some suggestions.
     
    plodr, Dec 22, 2015
    #4
    NotITsmart likes this.
  5. Earthling

    Earthling Interplanetary Geek

    What AV and other security are you using and do you keep them fully updated and regularly scan with them?
     
    Earthling, Dec 22, 2015
    #5
  6. NotITsmart

    NotITsmart Private E-2

    Thanks for trying .
     
    NotITsmart, Dec 22, 2015
    #6
  7. NotITsmart

    NotITsmart Private E-2

    Hi Earthling,
    I am using Microsoft Forefront Endpoint. Yes they are updated and I do a weekly scan. Previously, I have posted a thread in the Malware section and follow all the instructions. There was no malware threat.
     
    NotITsmart, Dec 23, 2015
    #7
  8. Earthling

    Earthling Interplanetary Geek

    As far as I can see that product is old and possibly not supported any longer. I would recommend using 8.1's built-in Defender instead and also running your own scan with MBAM. Malware still appears to be the most likely cause of your error.
     
    Earthling, Dec 23, 2015
    #8
  9. NotITsmart

    NotITsmart Private E-2

    The built in Defender was replaced by Forefront Endpoint during one of the updates. I've scanned many times with MBAM but no threats detected. I've also scanned with HitmanPro and roguekiller. No threats detected. This error is very frustrating. Any suggestion on what to do next ?
     
    NotITsmart, Dec 23, 2015
    #9
  10. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    I see that as the problem.
    Source: https://en.wikipedia.org/wiki/Microsoft_Forefront
     
    plodr, Dec 23, 2015
    #10
  11. NotITsmart

    NotITsmart Private E-2

    how do i turn off Forefront ? i found the defender program and it's turned off. I can't turn it back on. I keep getting a message that says it is outdated
     
    NotITsmart, Dec 24, 2015
    #11
  12. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    You need to uninstall Forefront Endpoint. I would not use the built in add/remove program.
    Seems like it will not uninstall correctly
    https://support.microsoft.com/en-us/kb/2834133

    I use Revo Uninstaller free. This works for all 32 bit programs but it doesn't see 64 bit programs.
    http://www.majorgeeks.com/files/details/revo_uninstaller.html

    On our two computers that are 64 bit, I use Advanced Uninstaller Free.
    http://www.innovative-sol.com/advanced-uninstaller-pro/
    (This one has lots of tools; I have only ever used the Uninstaller.)

    Another one I sometimes use: http://www.majorgeeks.com/files/details/geekuninstaller.html

    If you have never used an uninstaller, please post back to I can walk you through the steps so you don't delete something needed from the registry.
     
    plodr, Dec 24, 2015
    #12

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