I Need Help With Malware

We still require the TDSSKillerlog.txt and the MGlogs.zip for analysis.

 

Re-run HitmanPro, activate the Trial License, and fix these detections:
Potential Unwanted Programs

Ignore all other detections.
Afterwards, click the Next button.
HitmanPro may want to reboot the PC in order for the changes to take affect, please do so.

After reboot and when you are back in Windows, run another scan with HitmanPro and then upload the latest HitmanPro log

Please re-run RogueKiller and run a scan. After it finishes the scan, select the following tabs and then select any of the below that exist and then click the Delete button.
*Make sure you select the Click to Expand text ( if present ) at the bottom of the quote box to see the whole fix.

Then immediately reboot your PC.

After reboot, run a new scan with RogueKiller and save a log as in the original instructions and upload the new log.

Please upload the following file to VirusTotal for analysis:
C:\WINDOWS\SysWOW64\drivers\utm2otix.sys

Then upload the below logs:

• updated HitmanPro log.txt
• updated RKlog.txt
• VirusTotal scan results

Make sure you tell me how things are working now!

 

Can you provide a link to the VirusTotal results webpage?

 

Sure - just go back to VirusTotal and navigate to the file to upload. It should tell you that it has previously been uploaded and the results page should be shown. Copy & Paste that page's url into your reply.

 

Ok - I no longer suspect that file.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase it, it provide no protection. It do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If running Vista, Win 7/8 - it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
5. Go to add/remove programs and uninstall HijackThis.
6. Go to the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
7. If you are running Win 7/8, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
8. After doing the above, you should work through the below link:
   • How to Protect yourself from malware!

Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif

 

You're very welcome!