Stuck At Hp Display Screen After Placing A New Video Card

Discussion in 'Hardware' started by Gemzidane, Jan 28, 2016.

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  1. Gemzidane

    Gemzidane Private E-2

    Hi, yesterday I bought a video card for my computer. But when I placed it on the board, first it got stucked on the HP loading screen and when I press the ESC key to enter bios setup nothing happens. Tried restarting for like 3 times and the same problem occur, so I tried removing it and placing it back in and it gave a different response than the first attempt, It beeped 6 times then didnt open at all.

    I am running a P6-2112D board with i3-2120 CPU @ 3.30GHz with Bios version CAR_716.ROM vCAR7.16

    And the Video Card that I bought is an Asus 2 GB DDR3 128bit GT 730
     
  2. Spad

    Spad MajorGeek

    Does the computer boot up with the new video card removed?
     
  3. Gemzidane

    Gemzidane Private E-2

    yes it does. actually I use an integrated memory before I bought this. I tried using the Video Card with my primary computer and it works just fine. I'm a bit shocked that since they both have the same specs tho the one I use more often runs on an Asus Mobo.
     
  4. Spad

    Spad MajorGeek

    Interesting. The card appears to be good, then. What wattage power supply do you have in the other computer?

    Specs for that card call for a minimum of a 300 watt power supply, which according to the specs for the computer info you provided, has just that - a 300 watt supply. The card info also states it probably doesn't need a discrete connection from the power supply and is powered by the PCI-E port alone, but can draw up to 75 watts . . . so maybe the power supply in the problem PC has gotten a bit weak? My gut reaction is that power supply is a bit inadequate for that computer from the get-go - but that's just my opinion.
     
  5. Gemzidane

    Gemzidane Private E-2

    if I replace the power supply with a heavier watt power, would it harm my mobo?
     
  6. Gemzidane

    Gemzidane Private E-2

  7. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Beep codes http://support.hp.com/us-en/document/bph07107
    6 beeps means Fatal errors related to the operation of critical motherboard components - such as the CPU.

    What is the exact model of HP so the hardware geeks here can determine if the video card you bought is appropriate for the HP computer you own?
     
  8. satrow

    satrow Major Geek Extraordinaire

    P6-2112D looks like the HP desktop model code.

    That model has a 300W power supply, so, with standard components, running that graphics card shouldn't be a problem. However, that 2 GB DDR3 128bit GT 730 does require more power than the much better GDDR5 64bit model, 49W as opposed to 25W

    It's possible that something else was disturbed during the fitting, check all connections again, check that there's no dust in the graphics card slot, etc.

    For PSU troubleshooting, there's an HP page for that.
     
  9. Gemzidane

    Gemzidane Private E-2

    Thank you for answering, here's a link to completely describe what I have right now.
    http://support.hp.com/us-en/product...-PC-series/5187028/model/5192213/product-info

    Hi thanks for answering, as for that. My friend told me to switch to a higher watt PSU other than a 300 and so I did, I bought a 550W PSU and still the same error persist such as stuck at the hp loading screen and can't even enter the bios set up, and after few attempts of removing the card, it gave us 6 beeps once again. But we tried to put it on a diff MoBo once again to ensure its still working, and it works perfectly.



    EDIT: Here's another link for the info of the MoBo
    http://support.hp.com/us-en/product...ies/5187028/model/5192213/document/c02980014/
     
  10. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  11. davismccarn

    davismccarn Specialist

    This might seem dumb; but, did you move the monitor cable to the new video card? Most systemboards disable the onboard when they detect an addon card.
     
  12. Gemzidane

    Gemzidane Private E-2

    yes ofc.
     
  13. davismccarn

    davismccarn Specialist

    If you tried both monitors on your "primary computer" and they both worked, I'd have to say the HP's system board is bad which is very rare; but, I have seen it before. Especially; though, if the video connection of the two monitors is different (DVI vs VGA), you need to try the monitors, with their cables, on both PC's.
     
  14. Gemzidane

    Gemzidane Private E-2

    I don't seem to get your point sir, the problem is regarding my VC and MoBo, why would I check my two monitors?
     
  15. davismccarn

    davismccarn Specialist

    Some System board -> Video Card -> Monitor combinations hate each other though it often also includes the monitor connection (VGA/Blue vs DVI/White). The BIOS initializes the video card which then queries the monitor to get its capabilities which then accepts or rejects what the BIOS/Windoze tells it to be (1024X768@72Hz, 1366X768@60Hz, etc, as examples) At least 10 times per year I run into a PC where the "negotiation" of what to use on the monitor screws up and I have to fix that, too.
    If you try the monitor from your "primary computer" with its signal cable, you'll nail whether or not its the system board which is at fault.
    As an aside, its nitpicking semantics; but, "Motherboards" have no electronics on them and haven't been used in PC's since the early 1980's.
    An IMSAI computer with a motherboard: http://www.vintage-computer.com/images/imsai8080int.jpg
     

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