Nvidia Drivers Crashed And Bsod

Discussion in 'Hardware' started by thedon01, Apr 10, 2016.

  1. thedon01

    thedon01 Corporal

    Hey guys,

    This morning i was watching videos, normal stuff, everything normal. Then about an hour ago i was watching a video through WMP and the video froze, audio kept playing and the mouse was lagging. Then withing minutes the system froze all together so i had to do a hard restart

    Upon rebooting the monitor was stuck at 800x600. Green lines on the screen, icons were large so i assumed the something happened to the drivers. i checked the drivers under device manager and the nvidia drivers had a yellow icon indicating they were not installed. Apparently the files were deleted. i went to Nvidia's site and redownloaded their geforce experience which prompted me to redownload the video drivers. i did a clean install, rebooted and nothing changed. The drivers were once again deleted. The video card fan is still running.

    I then ran ccleaner and restarted into safe mode. I completely unistalled the nvidia drivers via revo uninstaller and restarted. This time i get a BSOD with the Nvlddmkm.sys error. I can't boot into windows normally so i have to go through safe mode. i had to reboot into safe mode with networking to make this post.

    This is odd as it just happened and I have no idea what the cause is, what the problem is, or how to solve it. Can anyone help me out? Thanks a lot

    Computer Specs
    Windows 7 pro 64 bit
    Core i7 3820 3.6ghz
    Asus Rampage IV
    32GB RAM
    256GB SSD boot drive with a 130GB free
    2 External HDD
    3 1TB internal HDD
    Nvidia GTX 580
    ACER 1080p LCD
    850 watt corsair PSU
     
  2. thedon01

    thedon01 Corporal

    i used DDU > removed everything > installed driver 364.72 > restarted > no more BSOD, but icons, green lines and poor graphics remain
     
  3. thedon01

    thedon01 Corporal

    card does not show up in device manager, msi afterburner or gpu-z
     
  4. satrow

    satrow Major Geek Extraordinaire

    Reads like a graphics card or possibly power failure.

    Remove and refit the graphics card and power connectors, boot and install the latest Intel chipset drivers, boot again and try to install the graphics drivers.
     
  5. thedon01

    thedon01 Corporal

    power failure as in psu is gone bad?
     
  6. thedon01

    thedon01 Corporal

  7. thedon01

    thedon01 Corporal

    i removed the card > cleaned it (quite dusty) > reseated it in a different pci slot > loaded into windows > PC automatically installed VGA drivers > graphics card not detected. Going to look for chipset drivers right now.
     
  8. satrow

    satrow Major Geek Extraordinaire

    Yup, as in PSU (component(s)) gone bad or a solder joint cracked, cable gone bad...
     
  9. thedon01

    thedon01 Corporal

    i have the same issue when i install the gpr drivers. I download them via Nvidias site. Install. It asks for a restart which normally doesn't occur prior to this problem. i restart and i get a bsod before it ever loads to the desktop. I go into safe mode > use DDU > remove all nvidia drivers > restarts normally but into the default standard VGA driver.

    i did get the error 43 originally in the device manager until i totally removed the drivers via DDU. Now the only device manager associated with graphics is the standard vga.

    Does this sound more like a PSU or a GPU issue to you?
     
    Last edited: Apr 10, 2016
  10. thedon01

    thedon01 Corporal

    before i spend the money on a component how do i determine if the psu is bad?
     
  11. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  12. satrow

    satrow Major Geek Extraordinaire

    That's only the most basic PSU test, will it turn on or not. To fully test a PSU requires a lot more, voltmeter + a number of loads for the various voltages supplied.

    Better to test whether the graphics card works.

    It's easiest for many people to have a friend, relative, colleague test the graphics card in a known working PC with a decent PSU that'll comfortably power a GPU of that wattage.

    Testing a suspect PSU in another persons PC isn't really recommended, if a PSU is failing, it can take out other components as well.
     
  13. thedon01

    thedon01 Corporal

    well i don't have another pc to try it out on, so i have to make the best educated guess. I've used Speccy to test the voltages and from what others have said the voltages look pretty good. Any other suggestions?
     

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