Malware- Dprhb11- 2016-11-25

The logs from running the READ & RUN ME FIRST Malware Removal Guide are over three months old, and are of little use. Please re-run the tools and provide updated logs for accurate diagnosis.

 

Re-run RogueKiller.exe. (Vista/Windows7/8/10 users should right-click and select "Run as Administrator").
After it finishes the scan, select the following tabs and then select any of the below that exist and then click the Remove Selected button.

Then immediately reboot your PC. Now run a new scan with RogueKiller, save a log as in the original instructions and upload that new log.

Now download Junkware Removal Tool to your desktop.

• Make sure to shut down your protection software now to avoid potential conflicts.
• Run JRT.exe by double-clicking it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Upload JRT.txt to your next message.

Next download AdwCleaner by Xplode and save to your Desktop.

• Right- click on AdwCleaner.exe and select Run as Administrator.
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[S#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
• Upload this log to your next reply.

Your MGlogs.zip is very incomplete... run it again ensuring that protection software is disabled, that UAC is turned off, you are running it as Admin, and you must wait for it to tell you it is finished. Please run the GetLogs.bat file again and upload the new log.

 

Using AdwCleaner.exe previously downloaded:

• Right-click on AdwCleaner.exe and "Run As Administrator".
• Click on the Scan button.
• When the scan has completed, click on the Clean button.
• Press OK when asked to close all programs and follow the on-screen prompts.
• Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
• After rebooting, a logfile report (AdwCleaner[C#].txt) will open automatically (where the largest value of # represents the most recent report).
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Upload this log to your next reply.

Tell me how the machine is running, now.

 

That is the combination that I am using.

NOTE: Windows XP is an outdated, insecure and unsupported operating system. Even when it was fully supported, its security weaknesses were largely known and exploited. Such machines still being connected to the internet are huge malware magnets and are used to aid the spread of malware.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase it, it provide no protection. It do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. Go to add/remove programs and uninstall HijackThis.
5. Go to the C:\MGtools folder and find the MGclean.bat file. Double-click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
6. If you are running Win 7/8/10, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 6 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
7. After doing the above, you should work through the below link:
   • How to Protect yourself from malware!

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