Read Me &run Me First ....stuck On Malwarebytes And Then Bsod

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by PickwickNick, Dec 28, 2016.

  1. PickwickNick

    PickwickNick Private E-2

    Hi ..Please help
    I believe my pc is infected and started going through the cleaning process
    downloaded AdwCleaner and scanned log file attached
    I have disabled UAC, and downloaded all programmes, started running Malwarebytes .. it stopped responding after scanning 81018 files , and froze . I restarted and it stopped responding after scanning 43,162 files , I restarted again and after 5 mins got BSOD ( picture attached) . After searching Malwarebytes forum I have ran FRST.exe and mbam check (logs attached) hope they will help.
    If there is anything else I should do and send please shout .
    Many thanks
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to run all the procedures outlined in the Read And Run First instructions and then attach the logs.
     
  3. PickwickNick

    PickwickNick Private E-2

    ok will do
     
  4. PickwickNick

    PickwickNick Private E-2

    Ok Scanned Rogue Killer - log attached
    Scanned with Hitman Pro - Blue screen of death on both occasions before able to get log
    Scanned withMG Tools - got blue screen of death before it finished , but have recovered all logs that where created and zipped up (hope it helps )
    Many thanks for your help
     

    Attached Files:

  5. PickwickNick

    PickwickNick Private E-2

    3rd time lucky with hitman pro - please see attached log
     

    Attached Files:

  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Rerun Hitman and have it remove everything except:

    Suspicious files ____________________________________________________________

    C:\Users\Nick\Desktop\FRST.exe

    Reboot and rescan with Hitman and attach the new log.
     
  7. PickwickNick

    PickwickNick Private E-2

    Have got MG Tools to run through without Blue screen of death logs now attached
     

    Attached Files:

  8. PickwickNick

    PickwickNick Private E-2

    Ok now scanning thanks
     
  9. PickwickNick

    PickwickNick Private E-2

    Ok Please find attached log ...looks good
     

    Attached Files:

  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.
      Vista/Windows 7/8 and 10 users right-click and select Run As Administrator
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Attach the logfile to your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista,Seven,Eight or 10, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.

    Reboot and tell me how things are running.
     
  11. PickwickNick

    PickwickNick Private E-2

    Please find attached logs , on a note malwarebytes stopped me from opening firefox and Intrnet explorer . Many thanks for all your help
     

    Attached Files:

  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have ADWCleaner remove what it found. If you are ready, I will give you final cleanup instructions.
     
  13. PickwickNick

    PickwickNick Private E-2

    ok will do and many thanks for final instruction
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8 or 10, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
    PickwickNick likes this.

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