Bitstream Upload From Pc, But No Torrent Software Found

I have a bitstream uploading from my pc according to my ISP. When I look at my LAN traffic status, it shows much more uploaded data than downloaded . . . my ISP (Afrihost) is insisting that this is because of a malware infection, but I have not heard of this before, and searches show no references to this at all. I posted on the Malware forum to ask if this could be the result of a malware infection (my ISP says it is) but Tim W replied that he has not come across this before - and neither have any of my own connections . . .

I am running Win 8.1 Pro, with Avira free version and Malwarebytes, which is still in it's Pro trial and running the full version. It has not solved anything either, apparently.

Has anyone else experienced anything like this?

 

I am also not certain if the LAN stats from my router are showing home network traffic and/or internet . . .

 

So what you are saying is you don't have Bit-stream software??? But it's showing up in your log's.

If your Internet service provider (Afrihost) is saying that it's a infection of malware or virus.I would recommend running the run me guide as Tim W suggests.

We need more info on your setup and system.So we can do a proper search.

Use Speccy here--->> Download Now Download and install this and copy and paste your computers specs...

If you got multiple computers.Like a desktop and laptop.Copy and past both specs.

Now as for your modem and wireless.You will need to provided make and model numbers so we can do a proper search for info.

Does your setup come with a modem and wifi combined.Or do you have just a modem and a separate wifi connection.

Now as for virus and malware follow Tim W's instructions he will help you remove any infections.Come back here when that is done.

Here is the link for the read and run me guide.>https://forums.majorgeeks.com/threa...ide-incl-spyware-virus-trojan-hijacker.35407/

Post the logs on the malware fourm in your post here > https://forums.majorgeeks.com/threads/bitstream-uploading-from-my-pc-malware.319081/

 

Ok i did a little search for now.

Do you happen to have an android phone that use's the Bit-stream software.The information i found suggestion phone usage.Turn your phones or other devices off one at a time.And see if there is any info in the log popping up.Check all your devices for Bit-stream.

Ok from what i see here is a list of what the app does.

Billing
Record_Audio> with out your permission.
Camera> It can use your camera with out your permission.
It has internet access

It has a lot of windows message pop up's including Facebook and Ad's from google.There is no reason to record Audio or to take pictures.This is more like spyware.

I have an app that let's me look at the apps processes.

If you do not have Bit-stream on any of your devices then i would suggest making sure you are the only one using the wireless system.

 

Thanks for the reply.

Let me reveal the true nature of my problem . . . a home network run off adsl with three PC hardwired, a laptop and a tablet on Wifi and several phones on and off the wifi too. Hence my hesitation to go through all of these steps if there is any other way of eliminating this issue. The first one would be ( as I see it, please bear with me here) to know whether the stats that my router is giving reflect all LAN traffic including the exchange of data between the PCs on the hardwired LAN? (I have a Hauweii HG532f)

If the LAN stats include data exchanged between the PC's, then I cannot get an idea of the uploaded data from my router? If that is the case then what my ISP tells me is my only measure of that, or do I have another way of seeing it myself? My ISP sent me the following snapshot from their side:

cpt1:
cpt1: IP ADDRESSES
cpt1: ============
cpt1:
cpt1: IP Flows BytesUpIn BytesDownOut
cpt1: ----------- ----- --------- ------------
cpt1: 169.0.66.82 246 5.02M 6.02M
cpt1: APPLICATIONS
cpt1: ============
cpt1:
cpt1: Application Flows BytesUpIn BytesDownOut
cpt1: ----------------------------- ----- --------- ------------
cpt1: Google Apis 3 12.52k 12.52k
cpt1: QUIC 1 2.84k 2.11k
cpt1: Twitch 1 2.65k 13.78k
cpt1: Google Play 1 3.61k 2.53k
cpt1: Twitter 1 37.67k 60.62k
cpt1: BitTorrent DHT 125 39.07k 22.18k
cpt1: DNS 1 95.00 111.00
cpt1: BitTorrent 17 2.22M 98.64k
cpt1: Inspecting... 5 1.21k 204.00
cpt1: SslEncryptedHandshake 4 155.75k 1.57M
cpt1: HTTPv2 3 108.62k 2.99M
cpt1: HTTP GET 2 199.83k 118.27k
cpt1: SSL 2 8.85k 14.21k
cpt1: Facebook Messenger 1 129.61k 116.02k
cpt1: BitTorrent Encrypted 54 902.04k 297.05k
cpt1: Google 2 38.08k 39.56k
cpt1: Google+Hangout


The three BitTorrent streams that are shown above - are they three separate instances of "bitstream software" running, or is this one instance of it showing these three data streams? IOW could this be one PC or for argument's sake the Wifi-connected laptop running UTorrent or something similar?

My ISP seems to be less than forthcoming on this issue (their current suggested solution is to reformat all HDD's, which seems an expensive, time-consuming and roundabout way of doing this . . .) I need to know more of what I am talking about to be able to communicate with them effectively. Should they not be able to give me more info, like the IP addresses or domains that these connections are made to?

Is there capacity in Win 8.1 or software that I can download that can tell me who is connecting to what from my side? And or the amount of data that they are using? If I can narrow it down to one machine that would also help me.

Thanks for your time in this, I appreciate it enormously.

 

You second reply came in as I was posting mine! Thanks, this sounds like it may be the issue, or at least part of it. Is there any way that I can isolate which phone it might be without physically inspecting each one?

 

I have just re-read what you posted last. It is a little scary . . . you said "more like spyware" - would this software be visible on the phone itself? Or detectable by other means?

 

Does your ISP even know what bitstream is?
Here's a brief explanation.
https://en.wikipedia.org/wiki/Bitstream

Bitstreaming at work in Home Theater Audio.
https://www.lifewire.com/what-is-bitstream-1846846

To check your bandwidth usage (upload and download speeds and volumes), use NetWorx 5.5.5.
https://www.majorgeeks.com/files/details/networx.html

Important!
Click the second/third download link which are both for the last free version 5.5.5.
Open the Settings and ensure Ignore local traffic within the LAN is checked.

 

Thanks, Eldon! I think my ISP is just trying to pull the wool over my eyes . . . but how about the three BitTorrent data streams that I pasted in above?

Thanks again . . . downloading now.

 

So the log suggest that Bit-stream or Bit Torrent is on one of your devices.And using your data.If you have a data CAP per month then i would recommend finding which device is using this software and shut it off.

Are you sure there is no one else using the internet connection.Is your Wifi connection open to all.If it is i would suggest putting a password on.Or changing your wireless password.And see if that fix's the problem.

 

It should be visible on your phone or tablet.You would have to go through your phone or tablet settings and look in the apps section.Not knowing your devices we can't help with more info.

In post 3 of mine please run the malware guides for your computers.This will double check to make sure your computers are not effected.

 

First off thanks again for the replies. Now a few answers . . . My data is not being used, as such - my ISP calculates data usage on download only, and that is within acceptable parameters - according to them it is the upload that is a problem here as it is apparently causing the connection speed to be low. I installed Networx, and boy did a different picture emerge! There IS no big upload from my PC's - the traffic that I was seeing on my router stats turns out to be mostly local LAN traffic and not upload via internet at all. It seems that the one p2p connection that was active and that I had already disabled was the culprit, if any at all. The rest of my problems with the line are still happening, and I am 100% sure that it is the line itself that is faulty. So we continue.

As far as the Android devices are concerned, what app do I look for to disable on them? It is highly unlikely that anyone else is using my wifi connection as it doesn't cover our whole property but only around the house itself, and we live in a rural area with neighbours at a distance. If anything this is one of the four teenagers living in the house with us watching Anime or some such and not admitting to it. "Politically" it would be a problem to inspect their phones directly. Is there any software that I could use to monitor the individual usage of the devices on wifi? And/or LAN? A network admin package that I can control what/where/when from my PC as the "main Admin" of our home network, maybe?

 

Well as i kinda suspected.

There is a android device using your upload...

I would suggest asking them.To turn it off nicely and tell them reason why.Or have them uninstall the software.

Well bit-torrent is one.Or any thing wit bit-stream.No sense on getting into an argument over.As long as you don't have a data cap and it's causing you to pay more money.I have a data cap on my ISP which is 250 GB of data per month.In which case i don't go no where near that.I am only one person.Now if multiple people and devices are connected to one system then yes it can go over your data cap pretty easy.Especially if you are using something like Bit-torrent or U-torrent.

Any of them Torrent downloading software takes a lot of data.Even watching movies or tv shows through your phone can have an impact on data.I can go through 2 GB of data just listening to my radio app for 12 hours. Pretty easy to do.

 

Data usage is not the problem, I have never hit my cap (200Gb) . . . it is the upload issue, according to my ISP . . . and watching a streamed movie doesn't cause massive uploads . . .

 

Firstly, if you're going to continue using NetWorx, go to Settings and ensure Check for updates automatically is unchecked.

Secondly, I suggest you install Wi-Fi monitoring software to find which device is causing the hike in uploading. Unfortunately there are countless programs available and I haven't used any of them because I'm the only user of my Wi-Fi network.
The free version (limited to 100 sensors) of PRTG Network Monitor seems professional. Give it a try.
https://www.paessler.com/prtg

 

Trial and error - block each Android device in your router individually whilst checking the NetWorx stats.

 

Thanks for all the feedback, guys - I will let you know how it all goes.