Help With Malware Removal

Discussion in 'Malware Help (A Specialist Will Reply)' started by HsPanda, Jan 20, 2019.

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  1. HsPanda

    HsPanda Private E-2

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  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please remove EVERYTHING found by MBAM, Hitman and RogueKiller.

    Reboot and rescan with MBAM, Hitman and RogueKiller and also attach the log from running ADWCleaner!!
     
  4. HsPanda

    HsPanda Private E-2

    i tried that first, but didn't have permission to post in that section =/

    here's the ADWcleaner files (sorry didn't notice they got missed) i'm running a second mbam scan now but it'll take a while =/ (the first 1 took over 24 hours, but probably because i told it to scan for rootkits and all my various drives, if you think this is overkill please let me know )
    the scans are prior to my second cleaning (which i'm doing now/still doing) but i will run a new one once MBAM finishes.
     

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  5. Eldon

    Eldon Major Geek Extraordinaire

    FYI In the Malware Help - MG (A Specialist Will Reply) Forum you must start a new thread and only post in that thread. :)
    As a specialist has already look at your logs, continue in this thread.
     
  6. HsPanda

    HsPanda Private E-2

    yeah, where the "start new thread" button normally is it just stated "you do not have sufficient privileges to post here" i assume it's probably because i've never actually posted/create a thread before (this was my first) , i'll try making one over there now though (i'll wait for my virus scans to finish first so i have new info i can add to it )
     
  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Please do not start a new thread. Stick in this one.
     
  8. Eldon

    Eldon Major Geek Extraordinaire

    No!
     
  9. HsPanda

    HsPanda Private E-2

    opps =/ sorry i didn't see this til after i had already made the thread

    if you can feel free to delete it?

    in any case here is the newest files,


    i'm currently also still running another malware bytes scan, i have "search for rootkits" enabled which seems to make malware bytes go from 1-2 hours to 24-32 hours to scan, which is making it a little slow to do steps since i have to wait around for malware bytes to finish :(

    also to help shed light on the situation (not sure if it helps or not but no such thing as too much information??? )

    whenever i open chrome (or any of my other internet browsers) and try to pin it to my taskbar, or open a 2nd window, first off the icon to open a second window is for a completely different program, the icon to open a new chrome window is for blizzards battle.net application, when opening it i'm getting the error "the item exe.rehcnual.ten.elttab.bat that this shortcut refers to has been moved or changed...."

    previously the icon was for a different application (called crossout) and the error/file name was "exe.erolpxei.bat" by right clicking on the shortcut in the taskbar i discovered the file is apparently located in ....\appdata\roaming\browsers but when i go to my roaming i can find no folder titled "browsers" so what i tried doing was to create my own folder called browsers and created a fake exe.erolpxei.bat file with the words "do nothing" saved inside it then run a virus scan... this seems to have resolved the crossout and exe.erolpxei.bat problem, except every time i do this it's then replaced with a different applications .lnk shortcut file and the .bat file name changes. i've done this about 2-3 times until i got to the current .bat file ("exe.rehcnual.ten.elttab.bat") at which point this resolution i've been doing seems to have stopped working
     

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  10. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    One more scan, please:
    Please go here > At the very bottom of this page ==> https://www.zemana.com/Download
    ... second column from the left under AntiMalware > Features..... FREE AntiMalware

    It auto updates, and you click scan. After it's finished, click on the icon that looks like Cell phone strength bars. High-light the report (by date log was produced) and click on the "Open Report" icon. (looks like a folder). That notepad.txt can then be copied/pasted into another .txt doc and saved. Upload that, please.
     
  11. HsPanda

    HsPanda Private E-2

     

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  12. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good. How are things running now?
     
  13. HsPanda

    HsPanda Private E-2

    still having the same problem: exe.rehcnual.ten.elttab.bat & the battle.net icon instead of chrome
     
  14. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  15. HsPanda

    HsPanda Private E-2

    so i tried creating the folder and the .bat file manually again, and then ran a virus scan, both roguekiller and malwarebytes identified it as a PUP and then i removed it via maleware bytes and tried launching chrome again, but still same result

    no luck :(
     
  16. HsPanda

    HsPanda Private E-2

    update: i just tried renaming my chrome from "chrome.exe" to "gchrome.exe" and the icon changed to my star wars the old republic icon.
     
  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    All I can say is this is not malware related. It would appear to be something you may have created. I suggest you follow up in the software forum.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    3. If running Vista, Win 7 or Win 8, it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    4. Now go to the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 or 10 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    5. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    6. After doing the above, you should work thru the below link:
     
  18. HsPanda

    HsPanda Private E-2

    should i link this thread in the software help section?
     
  19. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Only if you want.
     
  20. HsPanda

    HsPanda Private E-2

    is it possible that the virus might have changed/edited my registry settings for my .lnk files and it's just not being noticed ?

    i checked my registry via reg edit and under my classic roots i found a folder in my lnk titled "{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}" not sure if this is normal or not, but i know from experience that most viruses or harmful files tend to hide in alpha-numerically named folders...... i don't know enough about registry keys to know if this is normal or how to check if it's normal or not though :(
     
  21. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  22. HsPanda

    HsPanda Private E-2

    OMFG I FIXED IT!!!

    went to regedit > Computer\HKEY_CLASSES_ROOT\ChromeHTML\shell\open\command the command line was :"C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" "0" -1% or something along those lines (i deleted the part after the .exe and forget exactly what it was but it was very close to "0" %-1% ) and it's working again now!

    any insights on what happened or what is "0" -1" thing might have been? (i know it was 0 -1 with symbols around it i forget if they were " " or % or both =/ sorry
     

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