Battery Issue

Discussion in 'Hardware' started by John Jr., Aug 7, 2019.

  1. John Jr.

    John Jr. Private E-2

    Hello,

    One of my laptops is an old Vostro 1510 from Dell running with Windows XP professional Sp3.
    The Battery Meter in the Dell Quickset shows that the battery total charge is "0%" and the battery status is "charging".
    However, the battery is not charging.
    I tried a new battery and it did not solved the problem.

    Please, could you help me to solve this issue?

    Cheers,

    John
     
  2. Digerati

    Digerati Major Geek Extraordinaire

    I would try a different charger. If you don't have an exact replacement, you can try a Universal 90W Notebook Power Adapter. I use one on service calls and when troubleshooting notebooks. You select the proper tip and voltage (some automatically adjusts its output voltage - I recommend these) for the battery and notebook. Thus far, I have had no problems using mine on my own Toshiba, as well as several clients’ Dells, HP/Compaq, eMachine, Sony, Lenovo, Acer, and even Apple notebooks.

    Don't just try a charger because the connector is the same. The voltage and polarity must also be the same.
     
  3. brownizs

    brownizs MajorGeek

    Possible that the battery is shot.
     
  4. Digerati

    Digerati Major Geek Extraordinaire

    Except he said he tried a new battery. While possible two batteries were bad, it is not likely both would show the exact same symptoms.
     

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