Hp Touchsmart All In One 9300 Will Not Boot Up

Discussion in 'Software' started by den942, Feb 10, 2020.

  1. den942

    den942 Private E-2

    Operating system is Windows 8.1.
    What happened:
    I took a HD from a laptop and used a USB adapter to boot it up with the HP to clone it because the laptop had to be sent in for repair. The owner was told anything on the hard drive could be lost. I got that accomplished. Somehow the TouchSmart got trashed in the process. First I was getting an error message that the harddrive was freeze locked. After trying a few things Microsoft recommended, now it does nothing.
    At startup it freezes at the blue screen with HP logo and says Press ESC to enter Start Menu. I have tried all the F keys that are supposed to enter Setup, etc., nothing works. If I press ESC or F10, or F11, fast enough, I get a black screen showing the memory installed and the Press ESC for Start Menu. HP says the motherboard needs replaced. I think the bios got messed up booting up to the laptop drive. I have removed the battery to try to reset the CMOS with no luck. The clone of the laptop shows files that are locked. I am wondering if Bitlocker or something has changed the permissions or something in the bios when I booted up to that laptop harddrive.
    It will not boot up to the harddrive, DVD, USB Drive, nothing. I have tried Windows 8.1 install disk, a repair disk made for that PC, The Ultimate Boot CD, nothing boots up. I even tried a blank hard drive.
    Any help greatly appreciated. This was a gift from a now deceased friend and I would really like to get it fixed.
     
  2. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Not much you can do with a computer that won't boot up anything.

    Perhaps they are correct.
     
  3. baklogic

    baklogic The Tinkerer

    Are you using the original hard drive?
    Try starting it up,and rebooting about 3 ,or 4 times. I had one of these with a problem, and that forced it to reboot into recovery,and that fixed it.
    This seems similar to what I had to do--You have to catch it just right,otherwise keeptrying.
    https://support.hp.com/gb-en/document/c02855863
    From that link
    1. Turn on or restart the computer.
    2. Press Esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.
      NOTE:
      If you do not press Esc at the appropriate time, you must restart the computer and again press Esc when the monitor light turns green to access the utility.
    3. Press F10 to enter Computer Setup.
     
    Last edited: Feb 10, 2020
  4. baklogic

    baklogic The Tinkerer

    If the bios has been corrupted, then you do have a problem, but I cannot see how you would have done that by just cloning.
    I know you have tried the keys, but sometimes just retrying can make it boot to recovery, as long as it is the hard drive that you had . A new hard drive will be a different story.
    Have you tried booting without a hard drive, to see if that will get you into the bios ?
    Another thing- If the hard drive has locked up, it could be knackered........(That can, unfortunately , happen anytime)
     
  5. den942

    den942 Private E-2

    I've pulled the hard drive and tested it. Everything says it is ok. It looks like it tried to reset or reinstall Windows for some reason. Windows now contains a Windows.old folder that has all my downloads and documents in it. Would it help to rename or delete some of those files?
     
  6. den942

    den942 Private E-2

    I've tried booting with no hard drive. No error message about that. The same screen I got otherwise. If I unplug the keyboard, I get a keyboard error message.
     
  7. baklogic

    baklogic The Tinkerer

    First , go into the windows old folder-and copy anything you might want to keep to a usb/dvd, so that you don't lose them. Delting Windows old is not a good idea at present- If you download Partition Wizard, and in whatever computer you are reading it on, look at how to roll back a partition -by using partition Wizard, and I can look back tomorrow, as I am busy tonight. --upgrading, or, re-installing, then this may be how the hard dive has become corrupt, if it never completed whilst doing your copying -
    Don't do anything, just study it, and try to upload a copy of the hard drive as it is laid out right now-If someone else does not help before I coe bck, Iwill come back on line about this time, or, a little earlier tomorrow.
     
  8. den942

    den942 Private E-2

    I downloaded and installed the free version of MiniTool Partition Wizard. Is that what I need? I have copied the user folder with my user name. Anything else I need to copy?
    I'm not sure what you mean by a copy of the hard drive as it is laid out.
     
    baklogic likes this.
  9. den942

    den942 Private E-2

    Is this what you need?
    Drivelayout.PNG
     
    baklogic likes this.
  10. baklogic

    baklogic The Tinkerer

    Yes, that is what I wanted to see----Your M Partition should be what we normally expect to be C:- All your data is in there- if you can open up the copy of the user folder that you have , and see all you need to save is readable, then the copy should be good for when you re-install/repair this all-in-one. you will not be able to save programs, unfortunately.
    I would have opened up both documents and downloads folders, myself, on the original, and, then copied the dat I could see onto a usb/dvd's so that I was sure I had all I needed-sometimes a folder will copy, but I have seen some as empty,when things went wrong, which is why I am more selective.
    If you check in the copy of the folder that you now have-are your saved downloads there, and can you see your saved documents there?-If so, and on a usb, or dvd's somewhere other than on this hard drive, then you know you have saved stuff you need, and can then attempt to recover a usable hard drive.
    The way I look at things, is , that if your data is saved, then, if the hard drive, or, motherboard has gone fishing, then you can at least keep your data, for use on another.
     
    AtlBo likes this.
  11. baklogic

    baklogic The Tinkerer

    Also, check in the M partition, and see what documents, and downloads are saved there. If any, do the same as before , andsave any data in the documents,and downloads folder to a usb/dvd's etc:
     
  12. baklogic

    baklogic The Tinkerer

    Sorry, my edit to the post was too late.
    I will be coming back when I attach my 1tb original hard drive, and attempt to roll it back form W7Ult to W10 pro, and will post pictures as I go, so tha you can compare with yours- Don't do anything with yours, until I tell you that I have changed to the hard drive that I am rolling back, and come back to the site
     
  13. baklogic

    baklogic The Tinkerer

    Just found the free edition will no longer do the roll back- I will look into the pro edition pf of Part Wiz, and come back-or, see if I can find another tool-shame about that= we do like to use the free tools.
     
  14. den942

    den942 Private E-2

    If need be I can buy the edition that will do the job. I've noticed that they are cutting out a lot of very useful things in free versions of anything these days.
     
  15. baklogic

    baklogic The Tinkerer

    An earlier version of Partition Wizard did work--I am sorry I do not wish to purchase the pro version, but you can see how it might work looking at this
    https://www.partitionwizard.com/help/partition-recovery.html?from-demo-v11110600
    You would do so at your own risk, I cannot show you myself , now. It seems exactly how I did it some years ago, but in the pro version-you just have to pick the M partition to start-but as I cannot go through it-with you, and retest, I cannot guarantee it will work.
    Before purchasing- try the hard drive of the all-in-one on another computer/laptop- see if it boots on that- if it does, then even if it will not fully work, because of license,then you know the boot is o.k
    Another thing, if at sometime this all-in-one had the earlier free update to W10,, this might be stopping the recovery part working (earlier free updates would mess up recovery, and not be reversible, although I have managed to recover machines, if I got to the recovery screen, as often the original recovery would over ride it.
    I will look further into that and come back.
    As before, otherwise, strting, and restarting several times just might kick it into recovery
     
    Last edited: Feb 11, 2020
  16. baklogic

    baklogic The Tinkerer

    I have googled around, and it seems these HP all-in-one's had a lot of trouble with motherboard failure, and replacing motherboard seems expensive- so, personally, I would not spend on it- it's up to you.
    Sorry I cannot be more help
    Good luck
     
  17. den942

    den942 Private E-2

    Looking at the Mini Partition Wizard, It shows an option to convert the drive from GTB to MBR. Is it possible that it got changed to GPT and that is the problem why it will not boot up in that PC? How long has the GPT been around? Would it be better to try the roll back or just convert it to MBR?
     
  18. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Even if the hd was "accidentally changed", that would not account for the fact that the computer can't boot from anything.

    I can have a computer with a borked hard drive and it should still be able to boot from a CD, DVD, USB stick or USB external hard drive.
     
    baklogic and Imandy Mann like this.
  19. Eldon

    Eldon Major Geek Extraordinaire

    How much memory is it showing?
     
  20. den942

    den942 Private E-2

    Two4 gig memory sticks in the two slots the manual states to populate first and second. I've tried each one separately and nothing different happens...
    This is what Partition Wizard found on the drive. partwizscan.PNG
     
    Last edited: Feb 13, 2020
  21. baklogic

    baklogic The Tinkerer

    As plodr said- the non booting anything is unusual, but when I first tried to recover this model , I found extreme difficulty, but continually restarting actually forced it to boot into recovery.
    That said- If it starts, and you can get to the screen as you have, there is a slight possibility that it could still work, with the correct actions.
    Looking at the picture i post 20, from Partition Wizard, it shows several 2.45 MB boot partitions as lost/deleted.
    I wonder if this might be the problem- if somehow the boot has been corrupted.
     
  22. baklogic

    baklogic The Tinkerer

    On the top line of Partition Wizard, click on disk- then scroll down to re-build mbr- click apply and cross your fingers.
    There may be another way - Using partition Wizard- look to see if the fat32/ other or, M partition is marked as active-- On my present W8.1, its the 100mb system partition that is marked as active.-if not , one of the partitions should be marked as acive- then you should be able to mark it as active in Partition Wizard,and try it in the all in one, before rolling back partitions.
    The problem with going back is to chose the correct one, if you wish to try it.
    As we have said, we cannot see why a usb, or, dvd/cd will not b picked up, but I remember having problems getting the one that I managed to do was difficult to get anywhere with, until I tripped over the start and restart working - but as you got as far as choosing a button to enter recovery, I have an feeling you might possibly get to recovery, if you can get the bootfile back-
    Next Question -which one ?
    As no dates are there, just sectors, it might just work if you can choose the right boot to recover.
     
    Last edited: Feb 13, 2020
  23. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Unfortunately every boot partition (a total of 9) says lost/deleted.

    The boot partition needs to be created.
     
    the mekanic likes this.
  24. baklogic

    baklogic The Tinkerer

    Yes- that is what I thought - I suggested the re-build mbr in Partition Wizard might help, as it will not boot to dvd/usb, and it would be impossible to fixboot, or, fixmbr with a disk of any sort, and choosing the right boot file might prove difficult- It seems strange that there are so many boot partitions, that it could be the first, or, last one to recover, or, and I had wondered if it might have been a virus caught whilst copying the friends hard drive.........
    Perhaps a boot virus/malware check from another computer will help, but re-buildig the mbr could let the all in one boot........
     
  25. den942

    den942 Private E-2

    Dates would have been great. Then I could go back to the one before the problem.
    Windows Disk Management Program shows these from left to right. None are shown active.
    300 MB Healthy (Recovery Partition)
    99 MB Healthy (EFI System Partition)
    M: 931 GB NTFS Healthy (Primary Partition)

    On my currently running PC(The one I'm on now with four partitions), Windows 8.1, Windows Disk Manager shows this:
    C: 232.88 GB NTFS Healthy(System, Boot, Page File, Active, Crash Dump, Primary Partition)

    I have EaseUS Partition Recovery Trial Edition running a scan in case it shows something different.
    Unfortunately, I guess it is time to give up. Changing it from GTP to MBR did not work. Rebuilding the MBR did not work. I think the only thing left is to
    put it back together and trash it or make it into a boat anchor. Now I need to find a used computer for my grand daughter to use. The All in One was nice because it didn't take up as much room.
    Many thanks to everyone who tried to help out. Some things are just not to be, I guess...

    Later,
     
  26. Eldon

    Eldon Major Geek Extraordinaire

    Instead of dumping it, reformat the drive and re-install Windows.
     
  27. baklogic

    baklogic The Tinkerer

    Unfortunately, den942 is unable to do so, as it will not recognize dvd/usb to startup..........
    In my tinkering way, I might have tried to install the hard drive in another computer/laptop, and see if it will boot-- depending on it having W10, I have found a hard drive will boot into Windows 10, and install drivers for another machine, but need re-registering with a coa , to work completely, BUT , it DID work.
    If it did not boot, and den942 nw has saved his/her data, then using a dvd/usb in that other computer ,and formatting, then installing a fresh version, (I doubt he/she has bckup's.....without entering a coa -and going no further- shutting down, and then putting the hard drive back into the all-in-one should allow it to boot, if the actual motherboard is not defunct.
    I did find this all-in-one a pig to work, but, as I said-I got lucky.
    The hard drive could still be used elsewhere, or, as a back-up utility, and any ram could be salvaged, otherwise.
    Sorry, I did not reply to the mbr/gpt change, as I have never done it! I, also, thought it might make things worse,.
     
  28. baklogic

    baklogic The Tinkerer

    Just a thought- I have found that it is sometimes possible to open the recovery partition, to get access to original drivers, and some software on a few computers/laptops, though not all (Norton Ghost recovery partitions ere not accessible), but some others are- so it could be possible to save the drivers.etc: to help, if the format and install this way works.
     
  29. baklogic

    baklogic The Tinkerer

    Just running through in case we missed something....
    You tried all buttons... did you try the f8 at startup?
    I would think this has been thoroughly read through, and carefully followed- especially putting a usb stick in Before starting up.Probably originally Windows 7, or, possibly W8- WAS IT UPGRADED to Windows 10 ?
    https://support.hp.com/us-en/product/hp-touchsmart-9300-elite-all-in-one-pc/5060844

    https://support.hp.com/us-en/produc.../5060844/document/c01867418#c01867418_no_boot
    General help
    https://support.hp.com/us-en/product/hp-touchsmart-9300-elite-all-in-one-pc/5060844
    Windows 7 x64
    https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-9300-elite-all-in-one-pc/5060844
    Windows 8 x64
    https://support.hp.com/us-en/drivers/selfservice/hp-touchsmart-9300-elite-all-in-one-pc/5060844
     
    Last edited: Feb 14, 2020
  30. baklogic

    baklogic The Tinkerer

    I had to come back on this- I had forgotten the possibility of making the recovery partition bootable- This can be done in Partition Wizard, by changing the recovery partition ID to x 07-Could be a last throw of the dice if all else fails-It has been a while since I did this myself, but it cae in handy on old laptops
     

    Attached Files:

  31. den942

    den942 Private E-2

    The hard drive would not boot up in another PC with a USB adapter. I have not tried installing it yet. I have an old Compaq here that is a fresh Win 10 install and basically unused since the drive was wiped and Win10 installed. I will install this hard drive in it and see if it will boot up in that one. I will do that today.
    I got everything under my user name copied off to another drive. There was a couple files it would not copy because it said the file name was too large. I got
    all the important things copied. The GTP to MBR can be reversed.
     
  32. den942

    den942 Private E-2

    The All in one was Win 7 originally. He replaced the hard drive with a new larger one and installed Win 8.1 on it. He was a very through guy.
    He included the Driver package on a DVD and the Entertainment Package on a DVD and printed out the repair manual. He was was using
    computers when you had to buy a kit to build them. This was back in 2014 and it had worked fine till I booted it up via USB adapter with a
    laptop hard drive running Win10 so it could be cloned. I "think" it tried to install Win10 for some reason and it failed. Thus the Windows.old
    folder and no user name on it now.
    I have tried all the Fn keys at start up. The best it will do is a black screen showing the processor, memory installed, and the bios. I have
    tried the Repair disk made for this particular PC, Win8.1 install disk, HP Vision on a DVD, and the restore media on a USB drive from HP.
    Plus various rescue disks that are supposed to boot up any PC. Nothing has worked. Personally, I think the bios got altered or corrupted
    when I booted up the laptop drive. I have not found a way to correct that. I tried a USB and a DVD to update the bios and neither worked.
    I was told I couldn't use the one I tried because it was not for Win 8.1. I have not found a bios for this All in one for Win8.1. It is showing
    bios version 7.o7. There is a version 7.15, for Win 7.
     
  33. den942

    den942 Private E-2

    I will see if I can do this before I install the drive in that pc I mentioned.
     
  34. den942

    den942 Private E-2

    Made this change and tried again. This first time it came up with the black screen showing the processor, memory, bios, etc. plus:
    Time and Date not set
    162-System Options Not Set
    Press Esc. for Startup menu.

    Second try these messages disappeared but nothing worked.
    Third try got back to the blue screen with HP Logo and message to Press Esc for Start Menu. No keys work. At one point I was wondering if the keyboard failed. If I unplug it, it shows a keyboard error on boot up. Also if you hit the Fn keys fast enout it bypasses the blue HP logo screen.
     
  35. baklogic

    baklogic The Tinkerer

    Time and Date not set - cmos battery could be low,or,problem caused by cmos battery needing replacing
    Try another keyboard.....
    Seems you can get into bios- if so you should be able to set the startup option-dvd/usb/hard drive......
    Try a new cmos battery
    Sytem options not set---Usually system is set at default (In bios-often f9, then f10 to save in bios)
    Try hard drive again
    If no luck, change it back to GPT
    Undo any other changes that you did with Partition Wizard (x07 on recovery drive, and any other setting you made).
    Try hard drive again
    If no luck
    Set the Recovery partition as I showed (x07)
    Try hard drive again
    Come back, and let is know....

     
  36. den942

    den942 Private E-2

    CMOS battery is new. I left it out over a day. I never really get into bios setting. The screen is black and just says Set Up in the lower RH corner of the screen.
    All Fn keys do the same thing. it says in the lower RH corner what it is supposed to be doing but it does not do it.
    This screen is all the farther I get with any Fn key as it boots up. If I wait tpp long I get the blue splash screen with HP logo. after that comes up, no keys work.
    I already tried the changing the Recovery to xo7. That is when I go the:
    Time and Date not set
    162-System Options Not Set
    Press Esc. for Startup menu.
    But rebooting it they stop showing.
    I will change it back to GTP.
    Excuse the junk in the reflection. I trued to keep the reflection down but it didn't work. Nothing happens after this screen comes up.
     

    Attached Files:

  37. den942

    den942 Private E-2

    I just noticed something hooking it back up via USB port. Windows Disk Management shows the partitions but none are shown as active.
    The other drives show the drive with Windows as active.
     
  38. den942

    den942 Private E-2

    The Recovery partition is empty. No folders or files shown in it.
    The 99MB FAT 32 unnamed partition shows a EFI folder that contains Boot, HP, and Microsoft.
    EFI/Boot/bootx64.efi EFI/HP folder contains Folders Bios, Bios Update, and DEVFW.
    EFI/HP/Bios/has folders New, Current, and Previous all are empty
    EFI/HP/BiosUpdate is empty
    EFI/HP/DEVFW/has folders New, Current, and Previous all are empty
    EFI/Microsoft/Boot/ contains all the language folders plus files: BCD, boot.stl, bootmgrfw.efi, and memtest.efi

    I'm not sure how that compares to an HP drive setup as I have no other HP here to compare it to.
     
  39. Eldon

    Eldon Major Geek Extraordinaire

    The partition containing Windows and the bootloader must be marked as active.
     
  40. den942

    den942 Private E-2

    I made the partition containing Windows active. Now I get this error trying to boot it up via USB adapter. I am not sure what you mean by the bootloader.
    I can build a pc and get viruses off them but I'm pretty software illiterate unfortunately. At least something different is coming up.
    Putting it back in the 9300, nothing changed from before.
     

    Attached Files:

  41. Eldon

    Eldon Major Geek Extraordinaire

    You can't.
    To boot Windows from a USB drive you need Windows To Go.
     
  42. baklogic

    baklogic The Tinkerer

    You have moved on a little- I don't think its a motherboard problem
    Depends on which version of Windows- Windows 8.1 ,or, W10 should be able to boot from usb with a W8.1, or, W10 installation on it.
    You could then choose repair, and then go into advanced, command prompt to fixbboot, and fixmbr

    Summary :
    https://www.partitionwizard.com/images/uploads/articles/2019/07/windows-8-mbr-fix/windows-8-mbr-fix-thumbnail.jpg

    This post mainly tells how to fix MBR in Windows 8 using MiniTool Partition Wizard if the operating system fails to boot and reports "Missing operating system"…If you are also troubled by how to fix MBR Windows 8, try the solution here.

    Quick Navigation :
    What Is MBR
    MBR is the master boot record of a hard disk. It is created on the first partition when you first install Windows. MBR consists of three parts, i.e. Boot Loader, Partition Table and Magic Number. Boot loader is a program that loads an operating system when a computer is turned on. Partition table records partition information on local disks. Magic number(0xAA55/0x55AA) marks the device as a valid bootable media. An invalid magic number indicates a corrupted or missing MBR. Master Boot Sector contains 512 bytes in total, of which the boot loader takes up 446 bytes, partition table 64 bytes, and magic number 2 bytes. If the MBR is damaged, you won’t be able to boot into Windows.

    https://www.partitionwizard.com/images/uploads/articles/2019/07/windows-8-mbr-fix/windows-8-mbr-fix-1.png
    Necessity to Repair MBR in Windows 8
    Why fix MBR in Windows 8? Obviously, this is due to MBR damage. And this damaged can be caused by virus attack, power outage and improper operations like listed below:

    https://www.partitionwizard.com/images/uploads/articles/2019/07/windows-8-mbr-fix/windows-8-mbr-fix-2.png


    As we have mentioned, if the master boot record is broken, your computer will fail to boot and show you some of the following errors:
    1. "Error loading operating system_"
    2. "Operating System not found_" or "Operating System missing_"
    3. "Invalid partition table_"
    4. "Reboot and Select proper Boot device or Insert Boot Media in selected Boot device and press a key_"
    In this situation, you have to roll up your sleeve and find a way to fix MBR in Windows 8.

    Click here if you’re interested in how to get files off a broken computer.

    Click to tweet

    Two Ways to Fix MBR in Windows 8

    Normally, there are two ways to repair MBR. Follow the instructions below to repair master boot record by yourself.

    1. Fix MBR with command prompt and installation DVD

    Fix MBR with command prompt requires the original Windows 8 or 8.1 installation DVD. The instructions are:
    1. Boot from the original installation DVD.
    2. At the Welcome screen, click Repair your computer.

    https://www.partitionwizard.com/images/uploads/articles/2019/07/windows-8-mbr-fix/windows-8-mbr-fix-3.png
    3. Choose "Troubleshoot > Advanced options > Command Prompt".

    https://www.partitionwizard.com/images/uploads/articles/2019/07/windows-8-mbr-fix/windows-8-mbr-fix-4.png
    4. When the Command Prompt loads, type the following commands in order: "bootrec /FixMbr > bootrec /FixBoot > bootrec /ScanOs > bootrec /RebuildBcd". Remember to press "Enter" after each command and wait for each operation to finish.
    5. Remove the DVD from the disk tray.

    6. Type exit and Hit "Enter".

    7. Restart your computer and check if Windows 8/8.1 can boot now.

    Here is the instruction of how to fix MBR in Windows 8 with command promptClick to tweet

    2. Fix MBR without CD

    Another feasible method is by using third-party software to repair MBR without CD. Currently, There is lots of partition software in the market that can achieve this goal, and MiniTool Partition Wizard Bootable CD is among the most reliable ones. In addition, no professional knowledge is required, and only three steps are needed. Next, we will show users the detailed steps.

    MiniTool Partition Wizard Bootable CD Helps to Fix MBR in Windows 8 without CD
    MiniTool Partition Wizard Bootable CD is the bootable edition of MiniTool Partition Wizard generated by MiniTool Bootable Media Builder, which is a paid feature embedded in each paid edition of MiniTool Partition Wizard, such as the Pro Edition. So first of all, you need to get a paid edition to unlock Bootable Media Builder feature.
    https://www.partitionwizard.com/partitionmagic/windows-8-mbr-fix.html
    Have you tried another keyboard ?
     
    Last edited: Feb 15, 2020
  43. baklogic

    baklogic The Tinkerer

    Found your Bios settings page- This will tell you where to look for everything.
    https://support.hp.com/us-en/document/c02855863
    Remember to put usb, or, dvd in before starting for the computer to recognise it on bootup.
    If it still refuses to boot-Have you the COA for your system (W8.1 ? if that was what was on there)
    If you have the COA, then also a copy of the Windows version that you have, then ,as you have saved your data, you could just re-install.
    This all assumes that you can get the boot in the bios to change to the usb/dvd , as I can see no reason that you cannot if set in the bios- Read Partition Wizard link that I just gave you-it tells you how.
     
    Last edited: Feb 15, 2020
  44. baklogic

    baklogic The Tinkerer

    Please note that it shows to click on whole of hard drive to fix mbr
     
  45. den942

    den942 Private E-2

    Tried a different key board. No change.
    Set the partition containing Windows as active. No change.
    Tried the Partition Wizard MBR repair after making partition active. No change.
    I still can not access the bios setup or I could get it fixed from there.
    It still won't boot to the W8.1 install disk, the HP 9300 repair disk, the HP diagnostic disk, etc... BUT!!! I plugged an old laptop hard drive in it and it wouldn't boot saying the harddrive was failing and said F1:Boot I did that and the bios setup opened!!!!! I see nothing about resetting or updating the bios, but there is a set defaults and exit. I'm torn between that option and trying to change the boot order in case this won't open again. Which do you recommend???
    I normally set them to boot to an internal CD 1st, then USB 2nd, then internal hard drive.
    I also usually enable legacy boot devices.
     
    Last edited: Feb 15, 2020
  46. den942

    den942 Private E-2

    Yes, did that. see my newer reply...
     
  47. baklogic

    baklogic The Tinkerer

    The bios setup opened- you are almost there-You said......
    " F1:Boot I did that and the bios setup opened!!!!! I see nothing about resetting or updating the bios, but there is a set defaults and exit. I'm torn between that option and trying to change the boot order in case this won't open again. Which do you recommend???
    I normally set them to boot to an internal CD 1st, then USB 2nd, then internal hard drive.
    I also usually enable legacy boot devices."
    Forget resetting or, updating bios-, Forget defaults- at present
    Read down the bios script on the link
    https://support.hp.com/us-en/document/c02855863
    Note the items I have highlighted in red only
    Basically, I am suggesting slowing it down until we check everything is ok, and you get more time to click your buttons.

    Whilst using that hard drive that gave you access- to bios
    Computer Setup—File
    NOTE:
    Support for specific Computer Setup options may vary depending on the hardware configuration.
    Computer Setup—File
    Option
    Description

    System Information
    Lists:
    • Product name
    • SKU number (some models)
    • Processor type/speed/stepping
    • Cache size (L1/L2/L3)
    • Installed memory size/speed, number of channels (single or dual) (if applicable)
    • Integrated MAC address for embedded, enabled NIC (if applicable)
    • System BIOS (includes family name and version)
    • Chassis serial number
    About
    Displays copyright notice.
    Set Time and Date -See if date , and time is correct, if not correct it
    Allows you to set system time and date.

    Apply Defaults and Exit
    Applies the currently selected default settings and clears any established passwords.
    Ignore Changes and Exit
    Exits Computer Setup without applying or saving any changes.
    Save Changes and Exit
    Saves changes to system configuration or default settings and exits Computer Setup.
    Computer Setup—Advanced
    Power-On Options
    Allows you to set:



      • POST messages (enable/disable). Suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected.
      • After Power Loss (off/on/previous state): Setting this option to:
        • Off—causes the computer to remain powered off when power is restored.
        • On—causes the computer to power on automatically as soon as power is restored.
        • Previous state—causes the computer to power on automatically as soon as power is restored, if it was on when power was lost.
    NOTE:
    If you turn off power to the computer using the switch on a power strip, you will not be able to use the suspend/sleep feature or the Remote Management features.



      • POST Delay (None, 5, 10 15, or 20 seconds). Enabling this feature will add a user-specified delay to the POST process. This delay is sometimes needed for hard disks on some PCI cards that spin up very slowly, so slowly that they are not ready to boot by the time POST is finished. The POST delay also gives you more time to select F10 to enter Computer (F10) Setup.
    I will be back shortly-wife wants a cuppa tea
     
    Last edited: Feb 15, 2020
  48. baklogic

    baklogic The Tinkerer

    Set post delay at 20 seconds, for now.
    From the link- Where are settings ? IN
    Much of what I write you may already know, or, have tried, but I have to offer the way my mind works

    Computer Setup (F10) Utilities
    Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run during a Full Boot. You can set the system to:

    • always Quick Boot (default);
    • periodically Full Boot (from every 1 to 30 days); or
    • always Full Boot.
    • Click to Full Boot


    Computer Setup—Storage

    Boot Order
    Allows you to:
    • Specify the order in which attached devices (such as a USB flash media device, hard drive, optical drive, or network interface card) are checked for a bootable operating system image. Each device on the list may be individually excluded from or included for consideration as a bootable operating system source.
    • Specify the order of attached hard drives. The first hard drive in the order will have priority in the boot sequence and will be recognized as drive C (if any devices are attached).

    Shortcut to Temporarily Override Boot Order
    To boot one time from a device other than the default device specified in Boot Order, restart the computer and press F9 before the computer boots to the operating system. After POST is completed, a list of bootable devices is displayed. Use the arrow keys to select the preferred bootable device and press Enter. The computer then boots from the selected non-default device for this one time.
    I would say to use Full Boot, until you have it up and running.
    I think your old disk either needs to br rolled back partition to get it to work, or, Re-installing Windows to work properly.
    This other disk you used to kick it to show bios options is best tto use for now to get the settings correct- Then attempt with old disk in the all-in-one, and use the disk you make to boot Partition Wizard repair disk.
    Got to go-I will look back in tomorrow

     
  49. baklogic

    baklogic The Tinkerer

    From the F10 button, you should see.............
    Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test (POST) messages. Post Messages Disabled suppresses most POST messages, such as memory count, product name, and other non-error text messages. If a POST error occurs, the error is displayed regardless of the mode selected. To manually switch to Post Messages Enabled during POST, press any key (except F1 through F12). I WOULD SET TO ENABLE AT THE PRESENT
    Default settings can be used when the all-in-one is working to get it back to normal, -it is possible that somehow ,in your attempts to repair , that you have set it too hard drive only, could happen.
    With full boot setting,it should show anything/everything loading, and choice of startup that you need.
    Use this other hard drive to get the settings as we need them, so that it will start from a dvd/usb.
    If it has no operating system, then you could try installing a new Windows on it, as it is.
    The Partition Wizard repair disk that you should have made should be tried in the all in one, if you wish to try the original hard drive in it, and you just follow the instructions that appear, as in the pictures from that site.Repairing it while in the all-in-one MAY be the best way to ensure that, if it is going to work, it will, IF IT DOES NOT WORK AFTER DOING IT IN ANOTHER MACHINE, as I think you have tried.
    As I see it, you have to check/ double check the settings in the bios, then just save changes before attempting any more -If you have managed to change the boot in the bios correctly, you should be able to use the dvd/usb to repair/re-install, or, whatever.
    Once repaired , or, re-installed, you can enter the bios, and apply default and save and exit, and it will be back to normal.
     
  50. baklogic

    baklogic The Tinkerer


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