Problems Loging Into Hotmail While Using Malwarebytes

For about 2 weeks I have noticed that I am unable to properly login to Hotmail on my PC.
A error message "There was an issue looking up your account. Tap Next to try again." shows up every time.

When I disable my MalwareBytes I can access Hotmail normally.
Once I do that I am unable to restart Malwarebytes again until I restart the computer.

I have version 4.3.0.98, update version 1.0.37573, with component version 1.0.1173

How do I solve this problem? Has anyone else been having this problem?

Thanks for looking and I hope this can get fixed. I may have problems getting emails so please understand that my account here is tied to Hotmail.

 

Update to problem

I was playing with a couple of ideas I had and found that if I turn off my ad blocker "uBlock Origin" for Firefox that I can now get into Hotmail.
With that stated if I turn off Malwarebytes I still have to restart my computer to get it back on.
Any ideas of what is going on?

 

plodr,

Thanks for the tip as the problem with not being able to log into Hotmail was the fact that I was running both Malwarebytes and uBlock Origin. I was able to change settings in uBlock to turn off when I went to the login page and logged in.
I am now working on the Malwarebytes problem of not opening if I shut it off when I log into Hotmail.
I think that it is a bad update or something, and will find out for sure after I roll back the last update and try to reinstall it.

Thanks for the help.

 

Rather than turning uBO off in order to get into Hotmail, try just disabling it on the Hotmail site (assuming you access your mail in your browser rather than in an email client app). I'm just speculating that uBO has Hotmail blocked for ads by default but not Outlook.

 

plodr,

For some unknown reason it had to be a problem with the update as I did roll back Malware Bytes and then updated it again.
Everything is working fine now and am able to close and reopen it just fine again.

I don't know if there was a glitch that happened on the update the first time around or what, but I am back to normal.

So I am now able to go to Hotmail without problems and turn off and back on Malware Bytes normally.

Thanks for the information and help with this problem by pointing out about the FF addons and other information.
I did check out the support tool, but did not have to use it.

Thanks, Tim

 

I save a copy of each new version in a file, and if I have to roll it back I uninstall it and then reinstall it with the older version. Then I don't take the new update, but will wait until there is a newer version.
I hope that explains what I meant.
So far everything is back to normal, except for a lot of mini-dumps that are happening. They started before this problem with Hotmail happened and one of these days I will find out what is going on with it.

Thanks, Tim