Superantispyware Not Updating

When I go to SUPERAntiSpyware to update the program it does not update. I attach a screenshot (Scrnsht.jpg) of what I see when I have clicked on, “Click here to check for updates”.

When I look above where it says, “Click here to check for updates” I notice it says, “Update 1 minute ago”. This cannot be true for two reasons. First, I have not updated the program a minute ago. Secondly, I have the free version so it does not auto-update.

I update SUPERAntiSpyware every day but have been experiencing this issue, i.e. no updates, for a week. Yesterday, checked to be sure I had the latest version of SUPERAntiSpyware and found I didn’t. I’ve updated SUPERAntiSpyware to the latest version but it still says there are no updates.

Is something going on with this program? Has it not issued updates during this time? Can I have some problem which is preventing updates?

 

Go here https://www.superantispyware.com/definitions.html
scroll to the bottom and read Manual definition updates.
1. Download the update (using the link provieded) and save to your desktop.
2. Double-click the installer.
3. Exit and restart superantispyware for the new definitions to work.

You might have to do this until someone answers who uses the program. I do not.

 

Thank you @plodr for your help. Much appreciated. I'll do the actions you've recommended.

 

... as I'm in the same situation : Thank you @plodr for your advice
.... I hope that they will solved this as fast as possible

 

Got in touch with SUPERAntiSpyware. I didn't expect any help as I have the free version. They give me a little help which was to uninstall and re-install, which I did but that didn't work. Anywat today I ran SAS update on a different computer and it updated. I'll check the other machine later. I hope it's fixed now and how @jok3335* that yours is fixed too.

 

Working on both my PCs. It would appear SAS has resumed normal service.

 

i had the paid version a couple of years ago, and once in awhile the updates would hang or not complete, a tech on their forum gave me a link for their forced updater tool executable to resume getting the current definitions online, i may have ran it several times and it seems to fix the hanging issue for future updates.
http://cdn.superantispyware.com/SAS_ForceUpdate.exe

 

Thanks a lot, yes it's working again !
... and happy new year

 

Happy New Year!