HELP- Trojans/Backdoors TCMicro 2007 and Read and Run me first didnt help

Welcome to Majorgeeks!

Also uninstall the free CounterSpy trial now! We are finished with it and it may get in our way of doing the below cleanup.
You need to download and from now on use the current versions of GetRunKey and ShowNew. The versions you have are out of date which means you are not working from the current version of the READ & RUN ME.

Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.2_01

Make sure you reboot after uninstalling the above!
Continue by downloading a tool we will need - Pocket KillBox

Save it to its own folder somewhere that you will be able to locate it later.

Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.

C:\Program Files\Common Files\{D44DDBA9-0AE7-2057-0119-040401150001}\Update.exe

After killing all the above processes, click Back.
Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O4 - HKLM\..\Run: [{D44DDBA9-0AE7-2057-0119-040401150001}] "C:\Program Files\Common Files\{D44DDBA9-0AE7-2057-0119-040401150001}\Update.exe" mc-110-12-0001299
O4 - HKLM\..\Run: [run32] run32dll.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Systems2] C:\WINDOWS\aps\spoolsv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O23 - Service: COM+ Messages - Unknown owner - C:\WINDOWS\system32\svchosts.exe" -e mc-110-12-0001299 (file missing)

After clicking Fix, exit HJT.


Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

• Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\Program Files\Common Files\{D44DDBA9-0AE7-2057-0119-040401150001}\Update.exe
C:\WINDOWS\clockupdate.exe
C:\WINDOWS\update_today.exe
C:\WINDOWS\windowsVISTAupdate.exe
C:\WINDOWS\system32\run32dll.exe
C:\WINDOWS\system32\svchosts.exe
C:\WINDOWS\system32\RIFKRIFK.exe
C:\WINDOWS\system32\systemhelper.exe
C:\WINDOWS\system32\update_anti-virus.exe
C:\WINDOWS\system32\windowsupdate.exe
C:\WINDOWS\aps\svchost.exe
C:\WINDOWS\aps\spoolsv.exe

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

After reboot locate the below folder and delete if found:
C:\WINDOWS\aps
C:\Program Files\Common Files\{344DDBA9-0AE7-2057-0119-040401150001}
C:\Program Files\Common Files\{D44DDBA9-0AE7-2057-0119-040401150001}

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey - get the new version first
2. ShowNew - get the new version first
3. HJT

Make sure you tell me how things are working now!

Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.

 

This file is for Spy Sweeper. Ignore Kaspersky, the file is safe.

The Temp folder was emptied during previous cleanup and since Drag'n Drop creates a folder here for temporary data, the just recreated it.

Yes they are from Windows Live. Another one of Microsoft's blunders. They should know better than to put the files there.

Manually delete the below left over folders from CounterSpy:
C:\Documents and Settings\Rahul\Local Settings\Application Data\Sunbelt Software
C:\Program Files\Sunbelt Software


Use Pocket Killbox to delete
C:\WINDOWS\system32\run32.dll

Now attach a hopefully final log from ShowNew.

How is everything running?

 

You should know them! They belong to what I Tiscali which I assume is your ISP!

Code:

[B]IP Address[/B]   : 195.247.247.195 [ cache-d.nas.tiscali.de ]
[B]ISP          :[/B] Tiscali Business GmbH
[B]Organization :[/B] Tiscali  - Online Services
[B]Location     :[/B] [IMG]http://img.cqcounter.com/flags/de.gif[/IMG] DE, Germany
[B]City         :[/B] Dreieich, 05 -
 
 
[B]IP Address[/B]   : 62.27.27.62 [ cache-f.nas.tiscali.de ]
[B]ISP          :[/B] Tiscali Business GmbH
[B]Organization :[/B] Tiscali  - Online Services
[B]Location     :[/B] [IMG]http://img.cqcounter.com/flags/de.gif[/IMG] DE, Germany
[B]City         :[/B] Dreieich, 05 -

This is not a malware problem! It is some kind of coniguration issue with your software. You may need to reinstall something or you may need to speak to your ISP about it. You could also try posting in the Software Forum. Either way it is not an issue for the Malware Forum